Headspace limits how much money it can owe you if something goes wrong to the amount you paid in the 12 months before the problem, and disclaims liability for many types of harm.
This means even if Headspace causes you significant harm — for example by mishandling your mental health data — your financial recovery is capped at one year of subscription fees.
The liability cap at 12 months of fees and exclusion of consequential, indirect, and punitive damages are standard SaaS provisions but may be unenforceable in certain EU jurisdictions or where mandatory consumer protection laws apply; enterprise buyers should negotiate higher caps for data breach scenarios.
Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.
Headspace collects sensitive mental health and wellness data and processes it under multiple privacy regimes including GDPR and US state consumer health data laws. Users are bound by mandatory arbitration and waive class-action rights, limiting legal recourse if something goes wrong. You can opt out of arbitration by sending written notice to Headspace within 30 days of first agreeing to these Terms.