Users who forget to cancel will be charged for another subscription period, and the terms do not guarantee refunds after renewal has processed — creating direct financial risk for consumers.
Consumer impact
Headspace's Terms require all users to resolve disputes through binding arbitration rather than court, waiving rights to jury trials and class action participation — a significant restriction for users of a mental health platform handling sensitive psychological data. The auto-renewal clause means subscriptions renew automatically and charges apply unless cancelled before the renewal date, with no guaranteed refund after renewal. You can opt out of the arbitration and class action waiver by emailing legalnotices@headspace.com within 30 days of first accepting these Terms.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
Log into your Headspace account at my.headspace.com, navigate to account settings, and select the subscription or billing section to cancel before your next renewal date. If subscribed via Apple App Store or Google Play, cancel through those platforms' subscription management settings.
Applicable agencies
FTC
The FTC enforces the Negative Option Rule (16 CFR Part 425) against subscription services that do not provide clear cancellation mechanisms or adequate disclosure of auto-renewal terms.
California AG enforces the Automatic Renewal Law (Cal. Bus. & Prof. Code §§17600–17606) against subscription services failing to meet disclosure and cancellation requirements.