Gusto · Gusto Privacy Policy

Data Retention After Account Closure

Medium severity
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Why it matters

Closing your Gusto account does not immediately erase your data — Gusto may retain sensitive information such as your SSN, payroll records, and tax documents for extended periods.

Consumer impact

Gusto collects highly sensitive personal data including Social Security numbers, bank account information, health and benefits data, and biometric data, and may share it with third-party service providers, financial partners, and marketing affiliates. Employees who use Gusto through their employer may have limited control over their data since it is processed on behalf of the employer. You can submit a privacy rights request to exercise your rights to access, delete, or correct your data at https://gusto.com/privacy-request or by emailing privacy@gusto.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@gusto.com to request deletion of your personal data and ask which data categories are subject to legal retention exemptions. Note that some payroll and tax data may be retained regardless.

Applicable agencies

  • FTC
    The FTC oversees data retention and disposal practices as part of its consumer privacy enforcement authority.
    File a complaint →

Provision details

Document information
Document
Gusto Privacy Policy
Entity
Gusto
Document last updated
March 24, 2026
Tracking information
First tracked
March 24, 2026
Last verified
March 24, 2026
Record ID
CA-P-001516
Document ID
CA-D-00294
Evidence Provenance
Source URL
Wayback Machine
SHA-256
3547e75413de22f2dddbb15efd9de6f1ca1045fd424f7c95cd70fd1397a7b290
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Gusto | Document: Gusto Privacy Policy | Record: CA-P-001516
Captured: 2026-03-24 07:51:04 UTC | SHA-256: 3547e75413de22f2…
URL: https://conductatlas.com/platform/gusto/gusto-privacy-policy/data-retention-after-account-closure/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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