GitHub · GitHub Terms of Service

Payment and Billing Terms

Medium severity
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Why it matters

Users who cancel paid plans or downgrade may not receive refunds for the unused portion of their billing period, meaning you could pay for service you no longer use.

Consumer impact

GitHub users grant the platform a broad license to reproduce and display their publicly posted content, and accept significant limitations on GitHub's liability — including a cap of 12 months of fees paid in damages. GitHub reserves the right to suspend or terminate accounts for policy violations, with or without notice in some cases, which could disrupt access to critical code repositories. You can export and back up your repositories at any time through GitHub's data export tools at https://github.com/settings/admin.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    Within 30 days
    If you believe you have been incorrectly charged, contact GitHub Support at https://support.github.com/contact and submit a billing dispute with your account details and the charge in question. Document all correspondence for your records.

Applicable agencies

  • FTC
    The FTC regulates unfair billing practices and subscription auto-renewal disclosures that may affect consumers paying for GitHub plans.
    File a complaint →
  • State AG
    State attorneys general, particularly in California, enforce automatic renewal and subscription billing laws that apply to GitHub's paid plans.
    File a complaint →

Provision details

Document information
Document
GitHub Terms of Service
Entity
GitHub
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001337
Document ID
CA-D-00253
Evidence Provenance
Source URL
Wayback Machine
SHA-256
500196e2878ffe21d8f1488931682264d47bf9c90fd7286a42607def0942608c
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: GitHub | Document: GitHub Terms of Service | Record: CA-P-001337
Captured: 2026-03-20 10:21:45 UTC | SHA-256: 500196e2878ffe21…
URL: https://conductatlas.com/platform/github/github-terms-of-service/payment-and-billing-terms/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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