If Fitbit's service causes you harm — such as data loss, inaccurate health readings, or a privacy breach — you may be severely limited in the compensation you can recover.
Fitbit's terms require users to resolve disputes through binding individual arbitration, waiving the right to participate in class action lawsuits — a significant limitation on legal recourse. The company also claims a broad license over user-generated content and integrates Google's data practices for users with Google accounts, expanding the scope of data handling. You can opt out of the arbitration clause by sending written notice to Fitbit within 30 days of first agreeing to the terms, as specified in the dispute resolution section.