What can I do about this clause?

{'method': 'WEB_FORM', 'recipient': 'https://cohere.com', 'difficulty': 'MODERATE', 'action_type': 'EXPORT_DATA', 'instructions': 'Log into your Cohere account and export any stored configurations, fine-tuned model data, or API integration details before any anticipated service changes. Maintain local backups of critical integration components.', 'deadline_days': None, 'deadline_hours': None}

Which regulatory agencies enforce this type of clause?

{'agency': 'FTC', 'reason': 'Unilateral service termination without notice in consumer-facing AI services may constitute an unfair practice under FTC Act Section 5 if it causes substantial consumer harm.', 'complaint_url': 'https://reportfraud.ftc.gov/'}

What is the severity of this clause?

ConductAtlas classifies this Unilateral Right to Modify or Terminate Services clause as medium severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar Unilateral Right to Modify or Terminate Services clauses across approximately 1 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

Unilateral Right to Modify or Terminate Services — Cohere

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What it is

Cohere can change, suspend, or shut down any part of their services at any time without warning, and they are not responsible for any losses you suffer as a result.

Consumer impact (what this means for users)

Businesses and developers who have built applications on Cohere's API face the risk of sudden service changes or termination with no advance notice and no right to compensation, which could cause significant operational disruption.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.

Export Your Data

Log into your Cohere account and export any stored configurations, fine-tuned model data, or API integration details before any anticipated service changes. Maintain local backups of critical integration components.

Cross-platform context

See how other platforms handle Unilateral Right to Modify or Terminate Services and similar clauses.

Compare across platforms →

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Why it matters (compliance & risk perspective)

If you have built products or workflows that depend on Cohere's API, Cohere can remove features or discontinue service entirely without notice and with no obligation to compensate you for the disruption.

View original clause language

Cohere reserves the right at any time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Cohere shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Services.

Institutional analysis (Compliance & legal intelligence)

(1) REGULATORY FRAMEWORK: Unilateral modification clauses are evaluated under common law contract principles (unconscionability) and, in the EU, the Unfair Terms in Consumer Contracts Directive (93/13/EEC), which may render such clauses unenforceable against consumers. For enterprise customers subject to financial services regulation, sudden API discontinuation could trigger operational resilience obligations under DORA (EU Digital Operational Resilience Act, Regulation 2022/2554) if Cohere qualifies as a critical ICT third-party provider. (2)

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Applicable agencies

FTC

Unilateral service termination without notice in consumer-facing AI services may constitute an unfair practice under FTC Act Section 5 if it causes substantial consumer harm.
File a complaint →

Provision details

Document information

Document

Cohere Terms of Use

Entity

Cohere

Document last updated

April 29, 2026

Tracking information

First tracked

April 30, 2026

Last verified

April 30, 2026

Record ID

CA-P-004189

Document ID

CA-D-00441

Evidence Provenance

Source URL

https://cohere.com/terms-of-use

Wayback Machine

View archived versions →

SHA-256

fce6a3fe9260708841b139a17617c1f2c9485f652de86766eaaf928e6f5e0872

Verified

✓ Snapshot stored ✓ Change verified

How to Cite

ConductAtlas Policy Archive
Entity: Cohere | Document: Cohere Terms of Use | Record: CA-P-004189
Captured: 2026-04-30 06:55:06 UTC | SHA-256: fce6a3fe92607088…
URL: https://conductatlas.com/platform/cohere/cohere-terms-of-use/unilateral-right-to-modify-or-terminate-services/
Accessed: May 2, 2026

Classification

Severity

Medium

Unilateral Right to Modify or Terminate Services