If you forget to cancel, you will be charged for another subscription period, and Chegg's refund policy may limit your ability to recover those funds.
Consumer impact
Chegg's terms significantly limit consumers' legal options by requiring mandatory binding arbitration and waiving class action rights, meaning users cannot sue Chegg in court or join group lawsuits. Subscriptions auto-renew and Chegg limits its financial liability to the amount paid in the prior six months, capping potential compensation in disputes. You can opt out of the arbitration clause by sending a written notice to Chegg within 30 days of agreeing to the terms.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Cancel Subscription
Log into your Chegg account, navigate to Account settings, then Subscription, and select Cancel Subscription before your next billing date to avoid being charged for the next period.
Applicable agencies
FTC
The FTC enforces the Negative Option Rule and investigates deceptive auto-renewal practices that fail to provide clear disclosure or easy cancellation.