This document sets the rules for using Chegg's educational services, including study help tools and textbook rentals. It means that by using Chegg, you agree to resolve disputes through arbitration rather than court, and your subscription will automatically renew unless you cancel. You should know that Chegg can share your content, limits what you can claim if something goes wrong, and may change these terms at any time.
Technical Summary
Chegg's Terms of Use govern the use of its educational services platform, including textbook rentals, homework help, tutoring, and subscription-based academic tools. The document establishes a binding arbitration clause with class action waiver, restricts use to personal non-commercial purposes, and grants Chegg broad licenses over user-submitted content. Notable provisions include auto-renewal of subscriptions, age restrictions (13+ general, 18+ for certain services), and a comprehensive limitation of liability capping damages to fees paid in the prior six months. Chegg reserves the right to modify terms with notice and to terminate accounts at its discretion.
Institutional Analysis
The Terms of Use engage FERPA considerations given Chegg's role as an educational platform handling student data, as well as COPPA for users under 13 and CCPA for California residents. The mandatory …
The Terms of Use engage FERPA considerations given Chegg's role as an educational platform handling student data, as well as COPPA for users under 13 and CCPA for California residents. The mandatory arbitration clause with class action waiver creates significant consumer protection exposure under F…
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If you have a dispute with Chegg, you must resolve it through individual arbitration rather than going to court, and you cannot join or lead a class action lawsuit against Chegg.
Chegg automatically renews your paid subscription at the end of each billing period and charges your payment method unless you cancel before the renewal date.
When you submit content to Chegg — such as answers, questions, or other materials — you give Chegg a worldwide, royalty-free, perpetual license to use, copy, modify, and distribute that content.
You must be at least 13 years old to use Chegg, and certain services require you to be 18 or older. Users under 18 must have parental or guardian consent.
Chegg can change these Terms of Use at any time and will notify you by posting the updated terms on its website or via email, with continued use of the service constituting acceptance.
All disputes with Chegg are governed by California law, regardless of where you live, and any non-arbitration legal proceedings must be brought in Santa Clara County, California.
You agree to defend and pay for any legal costs Chegg incurs if a third party sues them because of your use of the service or your violation of these terms.
You may only use Chegg for personal, non-commercial purposes and cannot copy, distribute, or create derivative works from Chegg's content without permission.