Chegg Privacy Policy — Chegg

10 Total

4 High severity

5 Medium severity

1 Low severity

Summary

Chegg's Privacy Policy explains what personal information the company collects when you use its study and tutoring services, how it uses that data (including for advertising), and who it shares it with. Chegg collects a wide range of data including your name, email, device info, browsing activity, and even inferences about your interests, and may share or sell some of this with advertising partners. If you are a California resident or an EU/UK user, you have specific rights to access, delete, or opt out of the sale of your personal data.

Technical Summary

Chegg's Privacy Policy governs the collection, use, storage, disclosure, and deletion of personal information from users of Chegg's educational platform, including its websites, mobile applications, and related services. The policy delineates categories of data collected (identifiers, commercial information, educational records, usage data, geolocation, inferences, and sensitive personal information), the purposes for processing, and third-party sharing practices including with advertising partners, service providers, and business partners. Notable provisions include COPPA-compliant protections for users under 13, robust California Consumer Privacy Act (CCPA) rights including opt-out of sale/sharing and data deletion, FERPA acknowledgments for student education records, and a global privacy rights framework addressing EU/UK GDPR obligations. The policy also describes use of cookies and tracking technologies, third-party integrations, and data retention practices tied to business necessity.

Institutional Analysis

This policy engages CCPA/CPRA (California), GDPR (EU), UK GDPR, COPPA (minors), FERPA (student education records), and general FTC Act consumer protection standards. Compliance teams should note that Chegg explicitly acknowledges selling and sharing personal data with third-party advertising partne…

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Evidence Provenance

Captured March 24, 2026 06:03 UTC

Document ID CA-D-000395

Version ID CA-V-000288

Source URL https://www.chegg.com/en-US/privacypolicy

Wayback Machine View archived versions →

SHA-256 1bcbb6116dca5ab0b94f40e31ca469e12bfc12eda6fd35db82a8e9691bba3ae6

✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Cryptographically signed

Change Timeline

March 24, 2026 — Initial capture

First snapshot archived

1bcbb611…

High Severity — 4 provisions

Sale and Sharing of Personal Data with Advertising Partners
Chegg sells or shares your personal information — including identifiers, browsing behavior, and inferences — with third-party advertising partners for cross-context behavioral advertising purposes.

Added March 24, 2026
COPPA Protections for Users Under 13
Chegg does not knowingly collect personal information from children under 13 and requires parental consent before doing so; if such data is collected inadvertently, Chegg states it will delete it.

Added March 24, 2026
CCPA/CPRA Consumer Rights (Access, Deletion, Correction, Opt-Out)
California residents have the right to know what personal data Chegg collects, request its deletion or correction, opt out of its sale or sharing, and limit the use of sensitive personal information.

Added March 24, 2026
Sensitive Personal Information Collection and Use
Chegg collects sensitive personal information including account credentials, payment card details, and precise geolocation, and states it uses this data for limited purposes such as providing services and security.

Added March 24, 2026

Medium Severity — 5 provisions

FERPA and Student Education Records
Chegg acknowledges that certain student data may constitute education records under FERPA and states it acts as a school official with legitimate educational interests when processing such data on behalf of educational institutions.

Added March 24, 2026
Cookies and Cross-Context Behavioral Advertising
Chegg uses cookies, pixels, and similar tracking technologies to collect data about your browsing behavior both on and off its platform, and uses this to serve you targeted advertisements.

Added March 24, 2026
GDPR and UK GDPR Rights for EU and UK Users
Users in the European Union and United Kingdom have rights under GDPR and UK GDPR, including rights to access, rectify, erase, restrict processing, data portability, and object to processing of their personal data.

Added March 24, 2026
Data Retention Policy
Chegg retains your personal information for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Added March 24, 2026
Account Closure and Data Deletion Rights
Users can request deletion of their personal data or close their account, and Chegg will delete or anonymize personal information subject to legal retention obligations and certain exceptions.

Added March 24, 2026

Low Severity — 1 provision

Third-Party Links and Integrations
Chegg's platform may contain links to third-party websites and integrations with external services that have their own privacy policies, and Chegg is not responsible for their data practices.

Added March 24, 2026