No matter what goes wrong — a hack, a platform error, a frozen account — Binance.US's maximum payout to you is $100 or three months of fees, whichever is more. This applies even if you lose thousands of dollars in crypto.
Consumer impact (what this means for users)
If Binance.US causes you to lose cryptocurrency worth thousands of dollars — through a security breach, system error, or wrongful account freeze — you can only legally recover a maximum of $100 under this clause, regardless of actual damages.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Close Your Account
If you are uncomfortable with the $100 liability cap, you may close your account and withdraw all funds through the Binance.US support portal. Navigate to account settings, submit a closure request, and withdraw all remaining assets before closure is finalized.
Cross-platform context
See how other platforms handle Limitation of Liability — $100 Cap and similar clauses.
This cap means you bear almost all of the financial risk of using the platform, even if Binance.US is at fault for a loss.
View original clause language
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BINANCE.US PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUES, CUSTOMERS, OPPORTUNITIES, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM LIABILITY OF THE BINANCE.US PARTIES FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES, REGARDLESS OF THE FORM OF THE ACTION, IS LIMITED TO THE GREATER OF (A) $100 USD OR (B) THE AMOUNT OF FEES YOU PAID TO BINANCE.US IN THE THREE MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.
(1) REGULATORY FRAMEWORK: This provision implicates the FTC Act Section 5 (15 U.S.C. §45) regarding unfair or deceptive acts or practices, particularly if the cap is not adequately disclosed at point of sale. State consumer protection statutes in California (Cal. Civ. Code §1750 et seq., CLRA) and other jurisdictions may void unconscionably low liability caps in consumer contracts. FinCEN-regulated MSBs are subject to state money transmission laws that may impose minimum liability standards for customer funds held on-platform.
(2)
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Compliance intelligence locked
Regulatory citations, enforcement risk, and due diligence action items.
Watcher: regulatory citations. Professional: full compliance memo.
Applicable agencies
FTC
The FTC has authority under Section 5 of the FTC Act to challenge unfair or deceptive terms that materially limit consumer remedies without adequate disclosure.
The CFPB has jurisdiction over financial services consumer contracts that impose unfair, deceptive, or abusive terms limiting consumer financial recovery rights.