Unlike overdraft fees where the bank covers the transaction, NSF fees are charged even when the payment is returned unpaid, meaning you pay a fee and the transaction still fails.
Consumer impact
This fee schedule directly affects consumers' finances by detailing charges that can be assessed on their bank accounts, including potentially significant overdraft fees, monthly maintenance fees, and transaction charges. Consumers who do not meet balance minimums or eligibility criteria for fee waivers may incur recurring costs that reduce their account balances. You can avoid many fees by maintaining minimum balance requirements, enrolling in qualifying direct deposit programs, or switching to accounts with lower or no monthly fees through Bank of America's online banking portal.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Dispute a Fee
Within 60 days
Contact Bank of America at 800-432-1000 to request a refund of NSF fees, particularly if this is a first occurrence. Ask about linking accounts for overdraft protection to prevent future NSF situations.
Applicable agencies
Consumer Financial Protection Bureau (cfpb)
Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
Who can file: Anyone who has used a consumer financial product or service in the US
What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
ConductAtlas Policy Archive
Entity: Bank of America | Document: Bank of America Fee Schedule | Record: CA-P-000473
Captured: 2026-03-06 20:47:54 UTC | SHA-256: e5f90db86e46d246…
URL: https://conductatlas.com/platform/bank-of-america/bank-of-america-fee-schedule/non-sufficient-funds-nsf-fee/
Accessed: April 4, 2026