Anthropic · Anthropic Privacy Policy

Conversation Deletion and Retention

Medium severity
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What it is

You also are able to delete individual conversations, which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days.

Why it matters

Knowing that deleted conversations take up to 30 days to be fully removed from Anthropic's systems is important for users who share sensitive personal information with Claude and want it erased promptly.

Consumer impact

Anthropic collects your conversation content (prompts and AI responses), device identifiers, browsing behavior, and any personal data you include in messages to Claude, and may use this data to train its AI models. Users who opt out of model training should be aware that conversations flagged for safety or policy review can still be used for training without their consent, representing a meaningful limitation on the opt-out right. You can opt out of having your conversations used for model training by navigating to your Claude.ai account settings, or submit a data deletion request by emailing privacy@anthropic.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    To request deletion of your personal data, email privacy@anthropic.com with your account details and the specific data you want deleted. Anthropic may ask you to verify your identity before processing the request.

Applicable agencies

  • FTC
    Failure to honor deletion requests within stated timelines or using deleted data in ways inconsistent with the policy could constitute an unfair or deceptive practice under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Anthropic Privacy Policy
Entity
Anthropic
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002127
Document ID
CA-D-00012
Evidence Provenance
Source URL
Wayback Machine
SHA-256
55f589f5c2a5a187a9d045dc6c7e4954a2dbf9ac00fb6e3ea782dbcf9ad69387
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Anthropic | Document: Anthropic Privacy Policy | Record: CA-P-002127
Captured: 2026-03-06 20:00:36 UTC | SHA-256: 55f589f5c2a5a187…
URL: https://conductatlas.com/platform/anthropic/anthropic-privacy-policy/conversation-deletion-and-retention/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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