Amazon · AWS Acceptable Use Policy

Unilateral Suspension and Content Removal

High severity
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What it is

We may remove or disable access to any content or resource that violates this policy or our agreements with you. We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties.

Why it matters

For businesses running critical infrastructure on AWS, an unannounced suspension could cause immediate and severe operational disruption with no guaranteed right of appeal or reinstatement.

Consumer impact

AWS's AUP binds all customers — from individual developers to large enterprises — to a broad set of prohibited use categories, and makes customers responsible for ensuring their own end-users comply. AWS retains the unilateral right to investigate suspected violations and to suspend or remove access to content or resources without prior notice, which can cause immediate service disruption. If you host applications or services on AWS, you should review whether your own terms of service pass these obligations through to your end-users, as failure to do so creates direct liability under your AWS contract.

Applicable agencies

  • FTC
    FTC has jurisdiction over unfair or deceptive trade practices, including potentially arbitrary or inconsistent enforcement of suspension rights by dominant cloud providers.
    File a complaint →

Provision details

Document information
Document
AWS Acceptable Use Policy
Entity
Amazon
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002108
Document ID
CA-D-00028
Evidence Provenance
Source URL
Wayback Machine
SHA-256
c61af89c19589f506fd3fc8bbb8010407f0052d2e845554c876b99cc2495d2ce
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Amazon | Document: AWS Acceptable Use Policy | Record: CA-P-002108
Captured: 2026-03-06 20:03:12 UTC | SHA-256: c61af89c19589f50…
URL: https://conductatlas.com/platform/amazon/aws-acceptable-use-policy/unilateral-suspension-and-content-removal/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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