Email or Other Message Abuse. Distributing, publishing, sending, or facilitating the sending of unsolicited mass email or other messages, promotions, advertising, or solicitations (like 'spam'), including commercial advertising and informational announcements.
Businesses using AWS Simple Email Service (SES) or other AWS communication services must maintain email sending hygiene and list management practices that comply with the AUP, or face account suspension and potential CAN-SPAM Act liability.
AWS's AUP binds all customers — from individual developers to large enterprises — to a broad set of prohibited use categories, and makes customers responsible for ensuring their own end-users comply. AWS retains the unilateral right to investigate suspected violations and to suspend or remove access to content or resources without prior notice, which can cause immediate service disruption. If you host applications or services on AWS, you should review whether your own terms of service pass these obligations through to your end-users, as failure to do so creates direct liability under your AWS contract.