We record and process your voice when you speak to Alexa. Your voice recordings may be reviewed by Amazon employees to improve our voice services.
Voice recordings are a sensitive data category that can reveal personal conversations, health information, and household activity — and the involvement of human reviewers goes beyond what many consumers expect from a voice assistant.
Amazon collects an exceptionally broad range of personal data — including voice recordings, precise location, biometric identifiers, financial information, and detailed behavioral profiles — across dozens of services and devices, and shares this data with third-party sellers, advertising partners, and affiliated companies who operate under their own separate privacy policies. Consumers who use Alexa or Ring devices should be aware that audio, video, and location data may be stored, reviewed by employees, and used to improve AI systems. You can access, correct, or request deletion of your data, and opt out of interest-based advertising, through Amazon's Privacy Central at amazon.com/privacy.