| THIRD-PARTY TRACKING AND ONLINE ADVERTISING | | THIRD-PARTY TRACKING AND ONLINE ADVERTISING |
| YOUR CONTROLS | | YOUR CONTROLS |
| CHILDREN | | CHILDREN |
| n | | n | SOCIAL |
| CHANGES TO THIS PRIVACY STATEMENT | | CHANGES TO THIS PRIVACY STATEMENT |
| HOW TO CONTACT US | | HOW TO CONTACT US |
| n | 1. INFORMATION WE COLLECT AND HOW WE COLLECT IT. | n | 1. INFORMATION WE COLLECT AND HOW WE COLLECT IT |
| 1. INFORMATION WE COLLECT AND HOW WE COLLECT IT. | | 1. INFORMATION WE COLLECT AND HOW WE COLLECT IT |
| Information You Provide | | Information You Provide |
| We collect information you provide when you use, or apply to use, our Services o | | We collect information you provide when you use, or apply to use, our Services o |
| r otherwise engage or communicate with us, such as: | | r otherwise engage or communicate with us, such as: |
| Identity Data, such as your name, date of birth, marital status, social security | | Identity Data, such as your name, date of birth, marital status, social security |
| number, selfies/photographs/videos, government-issued identification documents, | | number, selfies/photographs/videos, government-issued identification documents, |
| and other data on government-issued identification documents; | | and other data on government-issued identification documents; |
| Contact Data, such as your email address, mailing address, and telephone number; | | Contact Data, such as your email address, mailing address, and telephone number; |
| Financial Data, such as your bank account and payment card details, and informat | | Financial Data, such as your bank account and payment card details, and informat |
| ion about your income, account balances, financial transaction history, credit h | | ion about your income, account balances, financial transaction history, credit h |
| istory, tax information, and credit scores; | | istory, tax information, and credit scores; |
| Profile Data, such as your username and password, your knowledge assessment resu | | Profile Data, such as your username and password, your knowledge assessment resu |
| lts, your interests, preferences, feedback, and survey responses; | | lts, your interests, preferences, feedback, and survey responses; |
| n | Stored Content, such as photos from your mobile phone gallery or contacts stored | n | Stored Content, such as photos from your mobile phone gallery or contacts stored |
| in your mobile device or email accounts. We only collect this information with | | in your mobile device. We only collect this information with your permission; |
| your permission; | | |
| Information you provide us when using our Pay & Request Service: In order to con | | Information you provide us when using our Pay & Request Service or Gifting: In o |
| duct a money transfer using our Pay & Request Service, we collect information (i | | rder to conduct a money transfer using our Pay & Request Service, or to facilita |
| ncluding the name and an email address or phone number) from you about the inten | | te the gifting of funds to a custodial account, we collect information (includin |
| ded recipient of the payment you request us to make; and | | g name, email address or phone number, and payment information) from you about y |
| | | ou and about the intended recipient of the payment or gift you request us to mak |
| | | e; |
| | | Conversations and chats with AI Agents: When you interact with a chatbot on the |
| | | application and/or the website, we may collect your input and conversation data |
| | | to provide an output or further customize our answers to you. The answers from o |
| | | ur chatbots and AI features are provided for informational purposes only and are |
| | | not investment advice, investment research or recommendations to buy, sell or h |
| | | old any security or assets; and |
| Other Information You Provide: We collect additional personal information that y | | Other Information You Provide: We collect additional personal information that y |
| ou choose to provide to us, such as via focus groups, survey responses, contests | | ou choose to provide to us, such as via focus groups, survey responses, contests |
| , sweepstakes, customer support, data you provide in memos when using our Pay & | | , sweepstakes, customer support, data you provide in memos when using our Pay & |
| Request Service, or other means. If you do choose to upload your photograph to o | | Request Service, or other means. If you do choose to upload your photograph to o |
| ur Service, please note that all images must adhere to our App Use Standards whi | | ur Service, please note that all images must adhere to our App Use Standards whi |
| ch you are required to comply with to use any of the Robinhood Services. You may | | ch you are required to comply with to use any of the Robinhood Services. You may |
| also provide us with information about additional authorized users, including I | | also provide us with information about additional authorized users, including I |
| dentity Data, Contact Data, and Financial Data relating to them. | | dentity Data, Contact Data, and Financial Data relating to them. |
| Information We Collect Automatically or Generate | | Information We Collect Automatically or Generate |
| n | As is true of many digital platforms, we also collect certain information about | n | We also collect certain information about you automatically when you use our Ser |
| you automatically when you use our Services, such as: | | vices, such as: |
| Usage Information: We collect information about your activity on our Services, w | | Usage Information: We collect information about your activity on our Services, w |
| hich includes device identifiers (like IP address or mobile device identifiers), | | hich includes device identifiers (like IP address or mobile device identifiers), |
| pages or features you use, time and date of access, and other similar usage inf | | pages or features you use, time and date of access, and other similar usage inf |
| ormation. | | ormation. |
| n | Transactional Information: When you receive, submit, or complete a transaction v | n | Transactional Information: When you receive, submit, or complete a transaction v |
| ia the Services, we collect information about the transaction, such as transacti | | ia the Services, we collect information about the transaction, such as transacti |
| on amount, type and nature of the transaction, and time and date of the transact | | on amount, type and nature of the transaction, time and date of the transaction, |
| ion, and location of the merchant for credit card transactions. | | and location of the merchant for credit card transactions. |
| Credit Card Rewards Information. We process information relating to the credit c | | Credit Card Rewards Information: We process information relating to the credit c |
| ard rewards you accumulate and redeem as a credit card customer, including the p | | ard rewards you accumulate and redeem as a credit card customer, including the p |
| artners and/or merchants with whom you redeem the rewards. | | artners and/or merchants with whom you redeem the rewards. |
| Location and Device Data: We may collect the GPS location of your mobile device | | Location and Device Data: We may collect the approximate or precise geolocation |
| in accordance with your device permissions. You can stop the collection of this | | of your mobile device in accordance with your device permissions. You can stop t |
| precise location information at any time (review Your Controls for details). Goo | | he collection of this precise location information at any time (review Your Cont |
| gle uses technologies to approximate your location, including IP address (review | | rols for details). Please note that to trade Events Contracts, you may be requir |
| Google’s Privacy Policy located at https://policies.google.com/privacy to learn | | ed to enable access to precise geolocation data so that we can ensure compliance |
| more about how they process this information). We also approximate your locatio | | with applicable laws and regulations. We, and some of our third-party partners |
| n by your IP address. If you use our credit card, Transactional Information may | | and service providers, may also approximate your location by your IP address. |
| include merchant location. | | |
| Information Collected Through Tracking Technologies: We and our service provider | | Information Collected Through Tracking Technologies: We, and some of our service |
| s also use technologies, including cookies and web beacons, and software develop | | providers and third-party partners, also use technologies, including cookies an |
| ment kits (“SDKs”), to automatically collect certain types of usage and device i | | d web beacons and software development kits (“SDKs”), to automatically collect c |
| nformation when you use our Services or interact with our emails. The informatio | | ertain types of usage and device information when you use our Services or intera |
| n collected through these technologies includes your IP address, browser type, i | | ct with our emails. For example, the information collected through these technol |
| nternet service provider, platform type, device type, operating system, date and | | ogies may include your IP address, browser type, internet service provider, plat |
| time stamp, a unique device or account ID, usage information and other similar | | form type, device type, operating system, date and time stamp, a unique device o |
| information. For information about how to disable cookies, review Your Controls. | | r account ID, usage information, and other similar information. For information |
| | | about how to disable cookies, review Your Controls. |
| Inferred Data: We may also infer information about you such as your gender, base | | Inferred Data: We may infer additional information about you from the informatio |
| d on your first name. | | n you provide, or from your interactions with our Services, such as your product |
| | | interests or preferences. |
| Biometric Data: We extract facial geometry data from selfies/photographs/videos | | Biometric Data: We extract facial geometry data from selfies/photographs/videos |
| to verify your identity and detect/prevent fraud. | | to verify your identity and detect/prevent fraud. |
| Information We Collect from Other Sources | | Information We Collect from Other Sources |
| We also obtain information about you from other sources as described below. | | We also obtain information about you from other sources as described below. |
| Vendors and Business Partners: We collect information about you from companies t | | Vendors and Business Partners: We collect information about you from companies t |
| hat we do business with, such as name, contact data, inferences about your prefe | | hat we do business with, such as name, contact data, inferences about your prefe |
| rences and attributes, as well as inferred fraud risk, from identity verificatio | | rences and attributes, as well as inferred fraud risk, from identity verificatio |
| n and fraud prevention partners. | | n and fraud prevention partners. |
| n | Financial Account Linking: We may receive financial account information about yo | n | Financial Account Linking: We may receive financial account information about yo |
| u from third-parties, such as your financial institutions. For example, Robinhoo | | u from third parties, such as your financial institutions. For example, Robinhoo |
| d offers account linking and aggregation services through Plaid, Inc. ("Plaid"). | | d offers account linking and aggregation services through Plaid, Inc. ("Plaid"). |
| Your use of Plaid is subject to their End User Privacy Policy as well as their | | Your use of Plaid is subject to their End User Privacy Policy as well as their |
| End User Services Agreement. | | End User Services Agreement. |
| Connected Services: If you link, connect, or log in to your Robinhood Account wi | | Connected Services: If you link, connect, or log in to your Robinhood Account wi |
| th a third-party service (e.g., Google, Apple), the third-party service may send | | th a third-party service (e.g., Google, Apple), the third-party service may send |
| us information such as your profile information from that service. This informa | | us information such as your profile information from that service. This informa |
| tion varies and is controlled by that service or as authorized by you via your p | | tion varies and is controlled by that service or as authorized by you via your p |
| rivacy settings at that service. | | rivacy settings at that service. |
| Publicly Available Data: This may include contact information, your interactions | | Publicly Available Data: This may include contact information, your interactions |
| with our social media platforms, and other information from publicly available | | with our social media platforms, and other information from publicly available |
| sources, such as public websites. | | sources, such as public websites. |
| Advertising Data: We collect information in connection with our ad campaigns tha | | Advertising Data: We collect information in connection with our ad campaigns tha |
| t surface on other platforms, such as the ads you click on and other interaction | | t surface on other platforms, such as the ads you click on and other interaction |
| s with our ads. | | s with our ads. |
| n | Data from other users: If you are in another user’s contact list and they choose | n | Data from other users: If you are in another user’s contact list and they choose |
| to disclose that list with us, then we will collect the contact information and | | to disclose that list with us, then we will process the contact information and |
| your association with that user. | | , in the event of a referral, your association with that user. |
| Credit Information: We may receive credit-related information about you from thi | | Credit Information: We may receive credit-related information about you from thi |
| rd parties, such as credit bureaus. For example, if you apply for a credit card | | rd parties, such as credit bureaus. For example, if you apply for a credit card |
| with Robinhood, we may collect your credit history and credit scores from credit | | with Robinhood, we may collect your credit history and credit scores from credit |
| bureaus and other partners. | | bureaus and other partners. |
| n | 2. HOW WE USE YOUR INFORMATION. | n | 2. HOW WE USE YOUR INFORMATION |
| 2. HOW WE USE YOUR INFORMATION. | | 2. HOW WE USE YOUR INFORMATION |
| We use the information we collect for purposes described below or as otherwise d | | We use the information we collect for purposes described below or as otherwise d |
| escribed to you at the point of collection: | | escribed to you at the point of collection: |
| Maintain and provide the Services, including to process account applications, au | | Maintain and provide the Services, including to process account applications, au |
| thenticate your identity, repair our Services, support, process and record trans | | thenticate your identity, repair our Services, support, process and record trans |
| actional information, and handle billing and account management; | | actional information, and handle billing and account management; |
| Send you transactional or relationship information, including confirmations, inv | | Send you transactional or relationship information, including confirmations, inv |
| oices, technical notices, customer support responses, software updates, security | | oices, technical notices, customer support responses, software updates, security |
| alerts, support and administrative messages, and information about your transac | | alerts, support and administrative messages, and information about your transac |
| tions; | | tions; |
| Protect or exercise our legal rights or defend against legal claims, including t | | Protect or exercise our legal rights or defend against legal claims, including t |
| o enforce and carry out contracts and agreements; and | | o enforce and carry out contracts and agreements; and |
| Comply with applicable laws and legal obligations, such as compliance obligation | | Comply with applicable laws and legal obligations, such as compliance obligation |
| s associated with being a regulated broker-dealer and compliance obligations ass | | s associated with being a regulated broker-dealer and compliance obligations ass |
| ociated with being a money services business. | | ociated with being a money services business. |
| Any other lawful purpose for which we obtain your consent. | | Any other lawful purpose for which we obtain your consent. |
| n | | n | We may develop or leverage AI functionalities, including machine learning, to en |
| | | hance your experience, improve and optimize our processes, products and services |
| | | , and protect your account from fraud. For these purposes, some of your data, in |
| | | cluding but not limited to your inputs and conversations with our chatbots and A |
| | | I features, may be used to train, test, improve, or enhance our AI functionaliti |
| | | es from time to time. We provide notice and obtain consent where required under |
| | | applicable law. |
| 3. RETENTION OF INFORMATION | | 3. RETENTION OF INFORMATION |
| 3. RETENTION OF INFORMATION | | 3. RETENTION OF INFORMATION |
| n | We retain your personal information for as long as necessary to achieve the orig | n | We retain your personal information for as long as necessary to achieve the orig |
| inal purpose(s) for which we collected it and to comply with relevant laws. For | | inal purpose(s) for which we collected it and to comply with relevant laws. For |
| example, we may retain certain information for the duration of your relationship | | example, we may retain certain data for the duration of your relationship with u |
| with us and for a period of up to 5 years after the relationship ends. | | s and for a period of up to 5 years after the relationship ends in order to comp |
| | | ly with our obligations as a regulated financial institution. |
| We may also keep your personal data for a longer period if required by law, in c | | We may also keep your personal data for a longer period if required by law, in c |
| onnection with an ongoing or potential claim, or for another legitimate legal or | | onnection with an ongoing or potential claim, or for another legitimate legal or |
| regulatory reason. | | regulatory reason. |
| n | 4. DISCLOSURES OF INFORMATION. | n | 4. DISCLOSURES OF INFORMATION |
| 4. DISCLOSURES OF INFORMATION. | | 4. DISCLOSURES OF INFORMATION |
| We are committed to maintaining your trust, and we want you to understand when a | | We are committed to maintaining your trust, and we want you to understand when a |
| nd with whom we disclose information about you. We disclose information about yo | | nd with whom we disclose information about you. We disclose information about yo |
| u in the instances described below. | | u in the instances described below. |
| n | Authorized vendors: We disclose information about you with third-party vendors a | n | Authorized vendors: We disclose information about you with vendors who perform s |
| nd service providers who perform services for us, such as identification verific | | ervices for us, such as identification verification, fraud prevention, advertisi |
| ation, fraud prevention, advertising, mailing services, tax and accounting servi | | ng, mailing services, tax and accounting services, contest fulfillment, web host |
| ces, contest fulfillment, web hosting, and analytics services. For example, we u | | ing, marketing, advertising, and analytics services. For example, we may use an |
| se an identification verification service provider, Persona or Mitek, to help de | | identification verification service provider, such as Persona, to help determine |
| termine whether a selfie you take matches the photo in your government-issued id | | whether a selfie you take matches the photo in your government-issued identific |
| entification. With your consent, we may also record your voice and send this dat | | ation. The information collected from your photo and your voice by our vendors f |
| a to our vendor to authenticate you and to help prevent fraud. The information c | | or these purposes may include biometric data. Data collected for the purpose of |
| ollected from your photo and your voice by our vendors for these purposes may in | | opting in to text messaging services will not be sold or shared with third parti |
| clude biometric data. Data collected for the purpose of opting in to text messag | | es for their marketing or promotional purposes. |
| ing services will not be sold or shared with third parties for their marketing o | | |
| r promotional purposes. | | |
| Marketing partners: We disclose information about you to third-party advertising | | Marketing partners: We disclose information about you to third-party advertising |
| and analytics services, including as described in Third-Party Tracking and Onli | | and analytics services, including as described in Third-Party Tracking and Onli |
| ne Advertising. For example, we may share personal data such as your hashed emai | | ne Advertising. For example, we may share personal data such as your hashed emai |
| l address or your device ID with marketing partners to help us market Robinhood | | l address or your device ID with marketing partners to help us market Robinhood |
| products to you across third-party websites and online services. | | products to you across third-party websites and online services. |
| Banking and credit card partners: Where applicable to the product you use, we al | | Banking and credit card partners: Where applicable to the product you use, we al |
| so disclose information about you to other entities, such as banking partners, c | | so disclose information about you to other entities, such as banking partners, c |
| redit card issuers that provide our credit cards, and credit card rewards partne | | redit card issuers that provide our credit cards, and credit card rewards partne |
| rs (e.g., travel or shopping rewards partners) through which you can redeem rewa | | rs (e.g., travel or shopping rewards partners) through which you can redeem rewa |
| rds. | | rds. |
| Companies in which you hold securities: Robinhood may provide your name, address | | Companies in which you hold securities: Robinhood may provide your name, address |
| , email address, and securities positions to requesting companies in which you h | | , email address, and securities positions to requesting companies in which you h |
| old securities. | | old securities. |
| n | Robinhood affiliates: Where appropriate, we disclose information about you to ot | n | Robinhood affiliates: Where appropriate, we disclose information about you to ot |
| her companies owned or controlled by Robinhood Markets. For example, if you are | | her companies owned or controlled by Robinhood Markets. For example, if you are |
| a Robinhood Financial customer, we may disclose information about you to Robinho | | a Robinhood Financial customer, we may disclose information about you to Robinho |
| od Securities, LLC to provide you with custody and other related services, as de | | od Securities, LLC to provide you with custody and other related services, as de |
| scribed in your customer agreement, or to Robinhood Credit, Inc. to facilitate y | | scribed in your customer agreement, or to Robinhood Credit, Inc. to facilitate y |
| our completion of an application for a credit card. This information could inclu | | our completion of an application for a credit card. This information could inclu |
| de your name, address, telephone number, and/or social security number. These co | | de, but is not limited to, your name, address, telephone number, and/or social s |
| mpanies will process any information disclosed to them in the same manner as des | | ecurity number. These companies will process any information disclosed to them i |
| cribed under this Privacy Statement. | | n the same manner as described in this Privacy Statement. To learn more about ho |
| | | w you can limit sharing between Robinhood affiliates, review Your Controls. |
| Substantial corporate transactions: We may disclose information about you in con | | Substantial corporate transactions: We may disclose information about you in con |
| nection with a substantial corporate transaction, a merger, consolidation, reorg | | nection with a substantial corporate transaction, a merger, consolidation, reorg |
| anization, financing, change in control or acquisition of all or a portion of ou | | anization, financing, change in control or acquisition of all or a portion of ou |
| r business by a third party, or in the unlikely event of a bankruptcy or similar | | r business by a third party, or in the unlikely event of a bankruptcy or similar |
| proceeding. | | proceeding. |
| Legal purposes: We disclose information about you if we believe that disclosure | | Legal purposes: We disclose information about you if we believe that disclosure |
| is in accordance with, or required by, any applicable law or legal process or to | | is in accordance with, or required by, any applicable law or legal process or to |
| protect and defend the rights, interests, safety, and security of Robinhood, ou | | protect and defend the rights, interests, safety, and security of Robinhood, ou |
| r users, or the public. | | r users, or the public. |
| With your consent: We disclose information about you for any other purposes disc | | With your consent: We disclose information about you for any other purposes disc |
| losed to you with your consent. | | losed to you with your consent. |
| n | With other users of our Services: We may disclose information about you with oth | n | With other users of our Services: We may disclose information about you with oth |
| er users of our Services, such as our Pay & Request Service, for which you may n | | er users of our Services, such as our Pay & Request Service, for which you may n |
| ot have yet enrolled. In such cases, we will disclose your Pay & Request profile | | ot have yet enrolled. In such cases, we will disclose your Pay & Request profile |
| which includes: your profile picture, username, full name, the year you joined, | | which includes: your profile picture, username, full name, the year you joined, |
| and the transaction history between you and the person viewing it, with other R | | and the transaction history between you and the person viewing it, with other R |
| obinhood users. For payments and requests, this helps others know they’re gettin | | obinhood users. For payments and requests, this helps others know they’re gettin |
| g money from you (or that you requested a payment from them). Your Pay & Request | | g money from you (or that you requested a payment from them). Your Pay & Request |
| profile will be visible to anyone on Robinhood unless you adjust your profile v | | profile will be visible to anyone on Robinhood unless you adjust your profile v |
| isibility settings. You may opt-out of Pay & Request profile visibility at any t | | isibility settings. You may opt-out of Pay & Request profile visibility at any t |
| ime. For our credit cards, we also disclose information about you, such as your | | ime. For our credit cards, we also disclose information about you, such as your |
| Transactional Information, to the primary account holder if you are an authorize | | Transactional Information, to the primary account holder if you are an authorize |
| d user of a credit card. | | d user of a credit card. We will also share certain information about you with o |
| | | ther users of Social if you sign up for Social. For more information, review Soc |
| | | ial. |
| We may also disclose information with others in an aggregated or otherwise de-id | | We may also disclose information with others in an aggregated or otherwise de-id |
| entified form that does not reasonably identify you. | | entified form that does not reasonably identify you. |
| n | 5. THIRD-PARTY TRACKING AND ONLINE ADVERTISING. | n | 5. THIRD-PARTY TRACKING AND ONLINE ADVERTISING |
| 5. THIRD-PARTY TRACKING AND ONLINE ADVERTISING. | | 5. THIRD-PARTY TRACKING AND ONLINE ADVERTISING |
| We use third-party advertising and analytics services to better understand your | | We and third-party partners may use cookies, pixels, device identifiers, and sim |
| online activity and serve you targeted advertisements. For example, we use Googl | | ilar technologies to collect information from and about your use of our Services |
| e Analytics and you can review the “How Google uses information from sites or ap | | , including when we use third-party advertising and analytics services to better |
| ps that use our services” linked here: http://www.google.com/policies/privacy/pa | | understand your online activity and serve you targeted advertisements. The info |
| rtners/ for information about how Google processes the information it collects. | | rmation collected may include IP address, web browser, mobile network informatio |
| These companies collect information about your use of our Services and other web | | n, pages viewed, time spent, links clicked, conversion information, and other In |
| sites and online services over time through cookies, device identifiers, or othe | | ternet and electronic activity information and device information. We and our th |
| r tracking technologies. The information collected includes your IP address, web | | ird-party partners use this information to, among other things, analyze and trac |
| browser, mobile network information, pages viewed, time spent, links clicked, a | | k data, determine the popularity of content, and deliver advertisements targeted |
| nd conversion information. We and our third-party partners use this information | | to your interests on our Services and other platforms, as well as to provide ad |
| to, among other things, analyze and track data, determine the popularity of cont | | vertising-related services to us such as reporting, attribution, analytics, and |
| ent, and deliver advertisements targeted to your interests on our Services and o | | market research. |
| ther platforms, as well as to provide advertising-related services to us such as | | |
| reporting, attribution, analytics, and market research. | | |
| | | Information collected and processed by these partners may be subject to those pa |
| | | rtners’ own policies. For example, we use Google Ads and you can review How Goog |
| | | le uses information from sites or apps that use our services for information abo |
| | | ut how Google processes the information it collects. |
| | | The information that is collected may be collected over time and combined with i |
| | | nformation collected on different websites and online services and across your d |
| | | evices, including to deliver targeted advertising to you, both on and off our we |
| | | bsites. |
| | | For more information about targeted advertising, including to learn about option |
| | | s for opting out of having your web browsing information used for targeted adver |
| | | tising purposes, please visit www.aboutads.info/choices. If you are an account h |
| | | older, you may have additional choices as described below. |
| Review Your Controls for more information. You should also review your mobile de | | Review Your Controls for more information. You should also review your mobile de |
| vice settings and controls for features that allow you to opt out or opt in to h | | vice settings and controls for features that allow you to opt out or opt in to h |
| aving certain information collected for behavioral advertising purposes. Note, a | | aving certain information collected for behavioral advertising purposes. Note, a |
| s a self-directed broker-dealer, we do not advertise on behalf of specific secur | | s a self-directed broker-dealer, we do not advertise on behalf of specific secur |
| ities or investment options on our Services. | | ities or investment options on our Services. |
| 6. YOUR CONTROLS | | 6. YOUR CONTROLS |
| 6. YOUR CONTROLS | | 6. YOUR CONTROLS |
| n | Account profile: You can update certain account profile information by logging i | n | Account profile: You can update certain account profile information by logging i |
| nto your account. For example, you may choose to upload a photograph of yourself | | nto your account. For example, you may choose to upload a photograph of yourself |
| , but are not required to in order to use our services. You may also choose to u | | , but are not required to in order to use our Services. You may also choose to u |
| pdate your username. For some Robinhood products and services (e.g., our credit | | pdate your username, and will be prompted to do so if you decide to use Robinhoo |
| cards), some information cannot be changed due to legal requirements, and in tho | | d Social (review Social). For some Robinhood Services (e.g., our credit cards), |
| se cases we may not be able to accommodate your request. Please note that any ch | | some information cannot be changed due to legal requirements, and in those cases |
| anges you make to your account profile must be in accordance with our App Use St | | we may not be able to accommodate your request. Please note that any changes yo |
| andards. | | u make to your account profile must be in accordance with our App Use Standards. |
| Profile visibility: Your Pay & Request profile will be visible to anyone on Robi | | Pay & Request Profile visibility: Your Pay & Request profile will be visible to |
| nhood unless you adjust your profile visibility settings. You may opt-out of Pay | | anyone on Robinhood unless you adjust your profile visibility settings. You may |
| & Request profile visibility at any time. | | opt-out of Pay & Request profile visibility at any time. |
| Access to your device data and precise location: You may disconnect our mobile a | | Access to your device data and precise location: You may disconnect our mobile a |
| pp’s access to certain stored device information and your device’s precise locat | | pp’s access to certain stored device information and your device’s precise locat |
| ion through your device’s settings. For instance, you can withdraw permission fo | | ion through your device’s settings. For instance, you can withdraw permission fo |
| r the app to access your contact list or photo gallery. | | r the app to access your contact list or photo gallery. |
| n | How to control your communications preferences: You can stop receiving promotion | n | How to control your communications preferences. You can stop receiving promotion |
| al emails from us by selecting the “unsubscribe” link in those emails. We may st | | al emails from us by selecting the “unsubscribe” link in those emails. We may st |
| ill send you service-related or other non-promotional communications, such as ac | | ill send you service-related or other non-promotional communications, such as ac |
| count notifications, receipts, security notices and other transactional or relat | | count notifications, receipts, security notices and other transactional or relat |
| ionship messages. If you are receiving text messages from us and wish to stop re | | ionship messages. If you are receiving text messages from us and wish to stop re |
| ceiving them, you can respond with “STOP” to the number from which you received | | ceiving them, you can respond with “STOP” to the number from which you received |
| the message. | | the message. |
| Affiliate sharing opt out: In some cases, you can limit sharing between Robinhoo | | Affiliate sharing opt out: In some cases, you can limit sharing certain informat |
| d affiliates. Review our RHF and RHS Financial Privacy Notice, our RHC Financial | | ion between Robinhood affiliates. Review the GLBA-financial privacy notices of o |
| Privacy Notice, RHY Financial Privacy Notice, RHD Financial Privacy Notice, RCT | | ur Financial Entities (Robinhood Financial LLC; Robinhood Securities, LLC; Robin |
| Financial Privacy Notice, and the RAM Financial Privacy Notice for more details | | hood Derivatives, LLC; Robinhood Crypto, LLC; Robinhood Asset Management, LLC; R |
| . If you want to exercise this right, please contact us at privacy@robinhood.com | | obinhood Ventures DE, LLC; and Robinhood Ventures Fund I; and separately for Rob |
| . | | inhood Credit, Inc. and Robinhood Money, LLC) for more details. If you want to e |
| | | xercise this right, please contact us at privacy@robinhood.com. |
| Data sharing permissions: Account holders have certain choices about the sharing | | Data sharing permissions: Account holders have certain choices about the sharing |
| of their personal information with marketing partners for Robinhood’s marketing | | of their personal information with marketing partners for Robinhood’s marketing |
| purposes. If You disable these permissions, we will no longer share personal in | | purposes. If You disable these permissions, we will no longer share personal in |
| formation with marketing partners to more effectively market our services across | | formation with marketing partners to more effectively market our services across |
| third-party websites and services. Check out Managing your data sharing prefere | | third-party websites and services. Check out Managing your privacy choices for |
| nces for more details. | | more details. |
| Cookie controls: Many web browsers are set to accept cookies and similar trackin | | Cookie controls: Many web browsers are set to accept cookies and similar trackin |
| g technologies by default. If you prefer, you can set your browser to delete or | | g technologies by default. If you prefer, you can set your browser to delete or |
| reject these technologies. If you choose to delete or reject these technologies, | | reject these technologies. If you choose to delete or reject these technologies, |
| this could affect certain features of our Services. If you use a different devi | | this could affect certain features of our Services. If you use a different devi |
| ce, change browsers, or delete the opt-out cookies that contain your preferences | | ce, change browsers, or delete the opt-out cookies that contain your preferences |
| , you may need to perform the opt-out task again. | | , you may need to perform the opt-out task again. |
| n | Additional US State Privacy Rights: Residents of some states may have rights wit | n | Additional US State Privacy Rights: Residents of some states may have rights wit |
| h respect to their personal information, such as rights to access, delete, or co | | h respect to their personal information, such as rights to access, delete, or co |
| rrect such information and to opt out of certain processing activities. These ri | | rrect such information and to opt out of certain processing activities. These ri |
| ghts do not apply where personal information is governed instead by federal fina | | ghts do not apply where personal information is governed instead by federal fina |
| ncial privacy laws, such as the Gramm-Leach-Bliley Act (GLBA). For example, thes | | ncial privacy laws, such as the GLBA. |
| e rights do not apply to information that we collect about individuals who apply | | |
| for or obtain our financial products and services for personal, family, or hous | | |
| ehold purposes. To learn more about these rights and when they may apply to You, | | |
| check out our Robinhood Markets US Online Privacy Statement. | | |
| | | Depending on which Robinhood affiliate you interact with, the nature of your rel |
| | | ationship with us, and the products or services you use, your personal informati |
| | | on may be subject to different privacy laws. In some cases, some or all of your |
| | | information may be exempt from certain state privacy laws, such as the Californi |
| | | a Consumer Privacy Act (CCPA), because it is governed by federal financial priva |
| | | cy laws like the Gramm-Leach-Bliley Act (GLBA). |
| | | For example, if your relationship with us is limited to personal financial servi |
| | | ces (such as maintaining a brokerage account), the personal information we colle |
| | | ct about you is generally covered by GLBA rather than state privacy laws. Howeve |
| | | r, if you use other services, such as Robinhood Social, some of your information |
| | | may be subject to applicable state privacy laws. |
| | | As a result, in some cases, we may have no obligation to accept any Data Subject |
| | | Requests (“DSRs”), and in other cases, we may have no obligation to honor a par |
| | | ticular DSR, because of the nature of the personal information that is collected |
| | | or maintained. |
| 7. CHILDREN | | 7. CHILDREN |
| 7. CHILDREN | | 7. CHILDREN |
| With the exception of authorized users of our credit cards, we do not knowingly | | With the exception of authorized users of our credit cards, we do not knowingly |
| collect or solicit any information from anyone under the age of 13 through our S | | collect or solicit any information from anyone under the age of 13 through our S |
| ervices. If we become aware that a child under 13 has provided us with personal | | ervices. If we become aware that a child under 13 has provided us with personal |
| information for any reason other than being added as an authorized user by their | | information for any reason other than being added as an authorized user by their |
| parent or guardian, we will take reasonable steps to delete that information. I | | parent or guardian, we will take reasonable steps to delete that information. I |
| f you reasonably believe that we might have information from a child under 13 wh | | f you reasonably believe that we might have information from a child under 13 wh |
| o is not an authorized credit card user, please contact us at privacy@robinhood. | | o is not an authorized credit card user, please contact us at privacy@robinhood. |
| com. | | com. |
| If you attempt to add an authorized user to your account who is under the age of | | If you attempt to add an authorized user to your account who is under the age of |
| 13, we will request that you represent that you are the parent or legal guardia | | 13, we will request that you represent that you are the parent or legal guardia |
| n of that individual and that you consent to our collection and use of the child | | n of that individual and that you consent to our collection and use of the child |
| ’s personal information in accordance with the Robinhood Children’s Privacy Noti | | ’s personal information in accordance with the Robinhood Children’s Privacy Noti |
| ce. | | ce. |
| n | | n | 8. SOCIAL |
| | | 8. SOCIAL |
| | | Robinhood Social (“Social”) is a social media product that allows eligible Users |
| | | to create a profile, share trading-related content, follow other Users, and vie |
| | | w a personalized feed of content. Social is available only to Users who meet app |
| | | licable eligibility requirements and who complete the Social onboarding flow, in |
| | | cluding acknowledging applicable disclosures and agreements. |
| | | Information We Collect in Connection with Social |
| | | When you sign up for and use Social, we collect the following categories of info |
| | | rmation: |
| | | Information You Provide to Social |
| | | Social Profile Information, such as your Social username, profile photo (if you |
| | | choose to upload one), profile biography (if provided), selected profile setting |
| | | s, follower and following lists, certain account-level statistics displayed on y |
| | | our profile (for example, performance metrics such as profit and loss over a spe |
| | | cified period), self-attestations regarding licensed status, insider status, ass |
| | | ociation with a regulated financial institution, or other eligibility-related cr |
| | | iteria. |
| | | Social Content, such as: |
| | | Posts you create about trades; |
| | | Comments, reactions, and other interactions with other Users’ content; and |
| | | Content you create manually, including text or other media permitted under our A |
| | | pp Use Standards. |
| | | Social Usage Information, such as: |
| | | Content you view, engage with, or search for within Social; |
| | | The order and frequency of interactions; |
| | | Device and log data associated with Social activity. |
| | | We may also generate Inferences based on your Social activity, such as inference |
| | | s about your interests, engagement patterns, or content preferences, which we us |
| | | e to personalize your Social experience. |
| | | Information Collected from Robinhood Affiliates |
| | | Certain account information from your Robinhood Financial, Robinhood Crypto, or |
| | | other Robinhood affiliate accounts may be used to confirm eligibility for Social |
| | | . Certain trade or financial information from those affiliates may also be used |
| | | to generate Social posts, or to display profile statistics. |
| | | Financial Information, such as: |
| | | Trade details you choose to share (which may include transaction type, asset typ |
| | | e and name, and portfolio performance metrics). |
| | | Eligibility and Compliance Information, such as: |
| | | Results of automated checks (for example, licensing checks using existing compli |
| | | ance datasets); and |
| | | Information relating to fraud, AML, sanctions, or other restrictions that may af |
| | | fect access to Social. |
| | | How We Use Information for Social |
| | | We use information collected in connection with Social to: |
| | | Provide and maintain Social features, including profile creation, content postin |
| | | g, feed ranking, notifications, and follower management; |
| | | Display your shared content and selected profile information to other Users in a |
| | | ccordance with your settings; |
| | | Generate and display trading-related posts or profile statistics; |
| | | Personalize the order and selection of content shown in your feed, including thr |
| | | ough machine learning models that use recent activity signals; |
| | | Enforce our Terms and App Use Standards, including content moderation, fraud pre |
| | | vention, and abuse detection; |
| | | Conduct eligibility checks at onboarding and on an ongoing basis to determine co |
| | | ntinued access to Social; |
| | | Comply with legal and regulatory obligations, including restrictions applicable |
| | | to licensed users, insiders, associated persons, and other restricted categories |
| | | of Users; and |
| | | Improve and develop Social features and related Services. |
| | | How Social Information Is Shared |
| | | Some of our business activities may be considered “sales,” “sharing,” or “target |
| | | ed advertising” under applicable US state laws. Your Social information may be s |
| | | hared as follows: |
| | | With Other Users of Social |
| | | If you create a Social profile, certain information will be visible to other Use |
| | | rs depending on your settings, which may include: |
| | | Your Social username and profile photo (if provided); |
| | | Your profile statistics; |
| | | Posts, comments, reactions, and other content you share; and |
| | | Your follower and following lists. |
| | | We also may provide users with the capability to share content outside of the So |
| | | cial product (e.g. on other social media platforms). |
| | | If you deactivate your Social profile, your content and profile will no longer b |
| | | e visible to other Users, but may be retained by us as described below. If you d |
| | | elete your Social profile, we will delete your Social data in accordance with ap |
| | | plicable law and our retention policies. For more information on deactivation an |
| | | d deletion, review Your Controls for Social. |
| | | With Robinhood Affiliates |
| | | We may disclose information to other Robinhood affiliates (e.g., Robinhood Finan |
| | | cial, Robinhood Crypto, Robinhood Derivatives) to: |
| | | Verify your eligibility to access Social; |
| | | Enable trade-sharing functionality across Robinhood Financial, Robinhood Crypto, |
| | | or other affiliated entities; |
| | | Perform analytics and evaluate user engagement; |
| | | Enforce compliance restrictions; and |
| | | Improve the relevant Robinhood financial product and related Services. |
| | | With Service Providers |
| | | Similarly to how Robinhood Financial Entities share your information with servic |
| | | e providers (review Disclosures of Information), Social discloses Social-related |
| | | information (i.e., information derived from your interactions with Social) to v |
| | | endors and service providers who perform services on our behalf, such as: |
| | | Cloud hosting and infrastructure providers; |
| | | Content moderation and safety vendors; |
| | | Analytics providers; |
| | | Fraud detection and security partners; and |
| | | Customer support tools. |
| | | These service providers are authorized to use your information only as necessary |
| | | to provide services to us and not for their own purposes. |
| | | For Advertising and Analytics |
| | | We may share certain identifiers (such as hashed email address or device identif |
| | | iers) and online activity information with advertising and analytics partners to |
| | | support cross-context behavioral advertising and measurement, subject to applic |
| | | able law and your data sharing preferences, as described in Disclosures of Infor |
| | | mation and Third-Party Tracking and Online Advertising above. |
| | | Retention of Social Information |
| | | We retain Social-related personal information for as long as reasonably necessar |
| | | y to: |
| | | Provide the Social feature to you; |
| | | Comply with legal and regulatory obligations; |
| | | Resolve disputes and enforce agreements; and |
| | | Maintain appropriate business and financial records. |
| | | If you delete your Social profile, we will delete your Social profile informatio |
| | | n, posts, comments, reactions, interactions, and follower relationships, except |
| | | to the extent retention is required or permitted by law, or necessary to comply |
| | | with regulatory, fraud prevention, or recordkeeping obligations. |
| | | Your Controls for Social |
| | | In addition to the controls described in Your Controls above, Social Users may h |
| | | ave the ability to: |
| | | Opt-Out of Data Sharing: To opt-out of the sharing of your personal information |
| | | for cross-context behavioral advertising:Go to Account (person icon)→ Menu (3 ba |
| | | rs) or Settings (gear) |
| | | Select Security and Privacy → Manage your data → Your privacy choices |
| | | Social Profile Data Deletion and Deactivation: You have the ability to deactivat |
| | | e your Social profile, which hides your profile from other users without deletin |
| | | g your historical data. You may also initiate a full deletion of your social pro |
| | | file, which will remove your profile, posts, comments, follower data, and any ot |
| | | her data collected through your use of Social (though underlying trade data is r |
| | | etained by the originating Robinhood financial entity as required by law). To de |
| | | lete your Social profile:Go to Account (person icon)→ Menu (3 bars) or Settings |
| | | (gear) |
| | | Select Robinhood Social → Deactivate or delete your account |
| | | You may also exercise additional applicable state privacy rights, including righ |
| | | ts to access or correct personal information, where such rights apply and are no |
| | | t preempted by federal financial privacy laws such as the Gramm-Leach-Bliley Act |
| | | , as described above. |
| | | Robinhood Social Notice at Collection |
| | | We may collect the personal information and sensitive personal information categ |
| | | ories listed in the following table. We collect some information directly throug |
| | | h your use of Social, and other information may be shared with Social by other R |
| | | obinhood affiliates (including Robinhood Financial and Robinhood Crypto). For ea |
| | | ch category of information, the table describes: how your personal information i |
| | | s collected, how we determine the expected retention period, the purpose for use |
| | | , and whether it is shared with third parties for cross-context behavioral adver |
| | | tising (subject to your data sharing preferences). |
| | | Some of our business activities may be considered “sales,” “sharing,” or “target |
| | | ed advertising” under applicable US state laws. Social does not process sensitiv |
| | | e personal information as defined under applicable state privacy laws. |
| | | Personal Information CategoryCollectionRetention PeriodProcessing Purpose(s)Do w |
| | | e Share with Third Parties? |
| | | Identifiers (e.g., real name, alias, postal address, unique personal identifier, |
| | | online identifier, IP address, email address, account name)You provide this inf |
| | | ormation, or we collect it from the relevant Robinhood affiliate, or, in the cas |
| | | e of IP address and device identifiers, we collect it automaticallyWe will retai |
| | | n any identifiers you provide to Social for as long as necessary to provide Soci |
| | | al to you, or until you ask us to delete it. Identifiers we collect from a Robin |
| | | hood affiliate will be retained by said affiliate for as long as required by law |
| | | , legal process, or regulation. We may retain data as required by any applicable |
| | | law or legal process.To provide Social; to provide customer supportYes, we may |
| | | share with advertising partners |
| | | Commercial Information (e.g., records of products or services purchased, obtaine |
| | | d, or considered, or other purchasing histories)We collect your account and tran |
| | | saction history from the relevant Robinhood affiliateWe will delete any commerci |
| | | al information we receive about you from a Robinhood affiliate upon request, but |
| | | the Robinhood affiliate will retain that data as long as required by law, legal |
| | | process, or regulation.To provide Social; to verify transaction for sharing on |
| | | Social; to display your profit and loss ratio to other usersNo |
| | | Social Content (e.g., your commentary on a trade, comments or reactions to other |
| | | users’ posts)You provide this information directly when you use Robinhood Socia |
| | | lWe will retain any Social content for as long as necessary to provide Social to |
| | | you, or until you ask us to delete it. We may retain data as required by any ap |
| | | plicable law or legal process.To provide Social; to personalize the order in whi |
| | | ch we show you other users’ posts; to monitor for fraud or violations of Terms o |
| | | f Use; to communicate with you about products and offersNo |
| | | Usage data or other similar network activity (e.g., interactions with the app, s |
| | | earch history within the app)We collect this information automatically through y |
| | | our use of Robinhood SocialWe will retain usage data for as long as necessary to |
| | | provide Social to you or until you ask us to delete it. We may retain data as r |
| | | equired by any applicable law or legal process.To provide Social; to personalize |
| | | the order in which we show you other users’ posts; to communicate with you abou |
| | | t products and offersYes, we may share with advertising partners |
| | | Inferences drawn from other personal information (e.g., profiles reflecting pref |
| | | erences, characteristics, behavior, attitudes)We may infer additional informatio |
| | | n about you from the information you provide, or from your interactions with our |
| | | ServicesWe will retain inferences for as long as necessary to provide Social to |
| | | you or until you ask us to delete it. We may retain data as required by any app |
| | | licable law or legal process.To provide Social; to personalize the order in whic |
| | | h we show you other users’ posts; to communicate with you about products and off |
| | | ersYes, we may share with advertising partners |
| 8. CHANGES TO THIS PRIVACY STATEMENT | | 9. CHANGES TO THIS PRIVACY STATEMENT |
| 8. CHANGES TO THIS PRIVACY STATEMENT | | 9. CHANGES TO THIS PRIVACY STATEMENT |
| This Privacy Statement will evolve with time, and when we update it, we will rev | | This Privacy Statement will evolve with time, and when we update it, we will rev |
| ise the "Effective Date" above and post the new statement and, in some cases, we | | ise the "Effective Date" above and post the new statement and, in some cases, we |
| provide additional notice (such as adding a statement to our website or sending | | provide additional notice (such as adding a statement to our website or sending |
| you a notification). To stay informed of our privacy practices, we recommend yo | | you a notification). To stay informed of our privacy practices, we recommend yo |
| u review the statement on a regular basis as you continue to use our Services. | | u review the statement on a regular basis as you continue to use our Services. |
| n | 9. HOW TO CONTACT US. | n | 10. HOW TO CONTACT US |
| 9. HOW TO CONTACT US. | | 10. HOW TO CONTACT US |
| If you have questions about this Privacy Policy, contact us at privacy@robinhood | | If you have questions about this Privacy Statement, including about how to exerc |
| .com. | | ise your privacy rights, contact us at privacy@robinhood.com. |
| Was this article helpful? | | Was this article helpful? |
| t | Reference No. 4827610 | t | Reference No. 5297443 |
| Customer Relationship Summaries | | Customer Relationship Summaries |
| FINRA’s BrokerCheck | | FINRA’s BrokerCheck |
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