Old version
March 19, 2026 14:49 UTC
b37a75530a5e58b4adb4925d8352285f6cbb8efb8b4d0a5cbee391f80bd40b97
CA-V-000125
New version
March 23, 2026 06:06 UTC
be863c02dd341ceefbb481ae19e75d132ba37ad264b47f9c54852f31b6a0bcae
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Change Summary
On March 23, 2026, 23andMe updated their privacy policy with several small but notable changes. The company removed a sentence about a separate Medical Record Privacy Notice for Telehealth Services, changed references from '23andMe Research Institute' to simply '23andMe' in the policy's scope statement, and made a minor formatting adjustment to the mailing address. The removal of the Telehealth notice reference is the most significant change, as users who previously relied on that separate notice for their medical information protections may no longer be clearly directed to those protections.
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March 19, 2026 14:49 UTC
March 23, 2026 06:06 UTC
f1Skip to main contentf1Skip to main content
n2ServicesShop by servicen2Our Service
3Ancestry Service
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>ghts and action tools. 
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n28ServicesShop by servicen11Our Service
29Ancestry ServiceThe most comprehensive ancestry breakdown on the market.
3023andMe
31Premium™Membership fueled by discovery, sharpened by time. Provides 100s of gene
>tic insights and action tools. 
32Shop by interest
33Ancestry
34Heart Health
35Alzheimer's Disease
36Diabetes
37Cancer
38Mental Health
39Compare our services
40Education
41Total Health
42Privacy12Privacy
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44Sign in14Sign in
48Full Privacy Statement18Full Privacy Statement
49What you should know about privacy at 23andMe19What you should know about privacy at 23andMe
50At 23andMe, Privacy is in our DNA.20At 23andMe, Privacy is in our DNA.
n51This Privacy Statement applies to all websites owned and operated by 23andMe Resn21This Privacy Statement applies to all websites owned and operated by 23andMe, in
>earch Institute, including www.23andme.com, and any other websites, pages, featu>cluding www.23andme.com, and any other websites, pages, features, or content we 
>res, or content we own or operate, and to your use of the 23andMe mobile app and>own or operate, and to your use of the 23andMe mobile app and any related Servic
> any related Services. Should you choose to receive Telehealth Services coordina>es.
>ted through 23andMe, with clinical services provided through licensed healthcare 
> providers, there is a separate Medical Record Privacy Notice that describes how 
> your medical information is used, disclosed, and maintained. 
52To keep things simple, we use the same terms here as in our Terms of Service. We22To keep things simple, we use the same terms here as in our Terms of Service. We
>’ll let you know in this Privacy Statement if we have a new or different definit>’ll let you know in this Privacy Statement if we have a new or different definit
>ion for a term. You should read our entire Privacy Statement, but if you only ha>ion for a term. You should read our entire Privacy Statement, but if you only ha
>ve a few minutes you can take a look at this privacy summary.>ve a few minutes you can take a look at this privacy summary.
53Once you submit your sample...23Once you submit your sample...
54Here are the privacy choices you have along the way24Here are the privacy choices you have along the way
97If you have questions about this Privacy Statement, or have a complaint or inqui67If you have questions about this Privacy Statement, or have a complaint or inqui
>ry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us>ry, please email 23andMe's Privacy Administrator at privacy@23andme.com, call us
> at 1.800.239.5230, or send a letter to:> at 1.800.239.5230, or send a letter to:
98Privacy Administrator68Privacy Administrator
9923andMe Research Institute6923andMe Research Institute
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101Palo Alto, CA 9430671Palo Alto, CA 94306
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103Last Updated: October 17, 2025.73Last Updated: October 17, 2025.
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133Terms of Service95Terms of Service
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140Cookie Policy100Cookie Policy
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