CA-C-000029
Coinbase — Coinbase User Agreement
Entity
Date detected
March 20, 2026
Effective date
March 20, 2026
Severity
Medium
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What Changed

Coinbase updated its User Agreement on March 20, 2026 to add a new section of required disclosures specifically for Connecticut residents about the risks of virtual currency. These disclosures warn that virtual currency transactions are irreversible, not government-backed or insured, highly volatile, and frequently used in fraud schemes. The update also adds information on how Connecticut customers can file complaints with Coinbase or escalate unresolved issues.

Why It Matters

Connecticut Coinbase users now receive legally required warnings about the irreversibility of crypto transactions, lack of government insurance, and common fraud tactics targeting crypto buyers. These disclosures are designed to ensure consumers understand the unique and serious risks of virtual currency before transacting.

Consumer Impact

Connecticut Coinbase users now have explicit, legally required warnings about the risks of virtual currency, including that transactions are irreversible, funds are not FDIC or SIPC insured, and that scammers frequently target crypto buyers. The disclosures also clarify that Coinbase's bond may not fully cover customer losses, and that price volatility can result in total loss of value. You can file a formal complaint about Coinbase's money transmission activity at https://help.coinbase.com/en/contact-us/submit-a-complaint if you have an unresolved issue.

Institutional Analysis (Compliance & legal intelligence)

Assessment

Coinbase added state-mandated virtual currency risk disclosures for Connecticut residents, effective March 20, 2026. This change reflects compliance with Connecticut's money transmission licensing requirements and likely mirrors disclosures required under the Connecticut Money Transmission Act or related DBA/DOB guidance for virtual currency licensees. The disclosures cover irreversibility, lack of government insurance, fraud risk, volatility, and complaint escalation pathways. Any fintech or business operating in Connecticut that references or relies on Coinbase's disclosures should verify their own state-specific disclosure obligations are met. Action is required only for organizations with Connecticut customer bases that have not yet implemented equivalent disclosures.

Regulatory Exposure

1. Connecticut Money Transmission Act (Conn. Gen. Stat. § 36a-595 et seq.) — Connecticut's Department of Banking requires licensed money transmitters, including virtual currency businesses, to provide specific risk disclosures to customers. The added language appears to satisfy disclosure obligations under Connecticut DBA supervisory guidance for virtual currency licensees.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-000029.

Evidence Verification

✓ Verified
Previous Version
7e2764e0a6d0b05971d826dadcbfcc13313811788b2a2a5d55e4c59881197367
March 11, 2026 06:01 UTC
✓ Verified
Current Version
7e6a5ac46847c195172d913f0432bba7c54646afb16f06ce33402403d8c8b944
March 20, 2026 06:02 UTC
✓ Verified
Change Detected
March 20, 2026 06:02 UTC
How to Cite
ConductAtlas Policy Archive
Entity: Coinbase | Document: Coinbase User Agreement | Record: CA-C-000029
Captured: 2026-03-20 06:02:22 UTC
URL: https://conductatlas.com/change/2026-03-20-coinbase-coinbase-user-agreement-29/
Accessed: April 4, 2026

Full Changes

+10 sentences added 2 sentences modified
View complete diff →

Document Context

Document
Coinbase User Agreement
Entity
Coinbase
Captured
March 20, 2026
Source URL
https://www.coinbase.com/legal/user_agreement/united_states
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