Xbox · Xbox Privacy Statement

Diagnostic and Usage Data Collection (Windows and Products)

Medium severity
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What it is

Microsoft automatically collects diagnostic and usage data from Windows and other products, including information about how you use your device, application crashes, and system performance.

Why it matters

Diagnostic data collection is largely automatic and enabled by default, meaning consumers passively share detailed device and usage information with Microsoft unless they actively reduce the level of data sharing in their settings.

Institutional analysis (Compliance & legal intelligence)

Mandatory baseline diagnostic data collection may conflict with GDPR data minimisation and consent requirements in enterprise deployments; IT and compliance teams should review Windows diagnostic data levels (Basic vs Full) and configure Group Policy settings accordingly, and assess whether processing of employee device data requires a legitimate interests assessment.

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Regulatory citations, enforcement risk, and due diligence action items.

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Consumer impact

Microsoft collects an extensive range of personal data — including location, voice, typed content, browsing history, and device diagnostics — across all its products and may combine this data for advertising, product improvement, and AI model training. Consumers' personal data may be shared with third-party advertisers, affiliates, and service providers, and inferred data about interests and behaviour is generated even from passive use. You can review and manage your privacy settings, including ad personalisation and data collection preferences, at https://account.microsoft.com/privacy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Go to Windows Settings > Privacy & Security > Diagnostics & Feedback, set diagnostic data to 'Required' (minimum level), and use the 'Delete diagnostic data' button to clear previously collected data.

Applicable agencies

  • FTC
    FTC has jurisdiction over consumer technology companies that collect and process user data in ways that may be unfair or insufficiently disclosed.
    File a complaint →

Provision details

Document information
Document
Xbox Privacy Statement
Entity
Xbox
Document last updated
March 24, 2026
Tracking information
First tracked
March 15, 2026
Last verified
March 15, 2026
Record ID
CA-P-00018008
Document ID
CA-D-00018
Evidence Provenance
Source URL
Wayback Machine
SHA-256
51f857cfab01371c333ae924cd2be10d1bba09bd06485c38cefff5414c1374f0
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Xbox | Document: Xbox Privacy Statement | Record: CA-P-00018008
Captured: 2026-03-15 11:40:52 UTC | SHA-256: 51f857cfab01371c…
URL: https://conductatlas.com/platform/xbox/xbox-privacy-statement/diagnostic-and-usage-data-collection-windows-and-products/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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