Xbox · Xbox Privacy Statement

Data Retention Policy

Medium severity
Share 𝕏 Share in Share

Why it matters

Open-ended data retention tied to business purposes rather than specific collection purposes means your gaming history, voice data, and behavioral profiles may be stored for years beyond your active use of Xbox services.

Consumer impact

Microsoft collects a broad range of personal data across Xbox and all its products, including voice data, precise location, gaming history, payment details, and behavioral inferences, which are shared across Microsoft's product family and used for advertising and AI model improvement. Minors using Xbox are subject to specific parental consent controls, but the breadth of data collection across interconnected Microsoft services means that even child accounts generate significant data profiles. You can review, download, and delete your personal data by visiting your Microsoft Privacy Dashboard at https://account.microsoft.com/privacy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Log in to your Microsoft Privacy Dashboard at account.microsoft.com/privacy, navigate to 'Activity history' or the relevant data category, and submit a deletion request for data you no longer want retained.

Applicable agencies

  • FTC
    The FTC addresses unnecessary data retention as part of its data security and unfair practices authority under FTC Act Section 5, particularly where open-ended retention creates consumer harm.
    File a complaint →

Provision details

Document information
Document
Xbox Privacy Statement
Entity
Xbox
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-000162
Document ID
CA-D-00018
Evidence Provenance
Source URL
Wayback Machine
SHA-256
9fad6fd1b803f4640b47817507009e0c294de3c080eb5ee8aeb0970550e2e89a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Xbox | Document: Xbox Privacy Statement | Record: CA-P-000162
Captured: 2026-04-01 15:02:33 UTC | SHA-256: 9fad6fd1b803f464…
URL: https://conductatlas.com/platform/xbox/xbox-privacy-statement/data-retention-policy/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

Other provisions in this document