Your usage data and identifiers may be shared with third-party advertising companies, which can build profiles about you and affect what ads you see on and off Roblox.
Consumer impact
Roblox collects a broad range of personal data including usage behavior, device information, location data, chat content, and billing details, and shares this with advertising partners, analytics providers, and third-party developers. User-generated content including chat and audio may be used to train AI/ML systems. You can submit a data deletion or access request via Roblox's Customer Support Form at https://www.roblox.com/support or by emailing privacy@roblox.com.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Export Your Data
To opt out of interest-based advertising or request information about data shared with advertisers, visit Account Settings > Privacy on Roblox, or submit a request via the Customer Support Form at https://www.roblox.com/support.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form