This is the set of rules you agree to when you use Netflix. It covers how you're billed, how to cancel, and what you can and can't do with Netflix content. Importantly, Netflix does not offer refunds for partial subscription periods, can change prices with one month's notice, and limits your ability to sue Netflix as part of a group or class action.
Technical Summary
This document constitutes Netflix's Terms of Use governing the subscription-based streaming service for members in select Asia-Pacific and Pacific Island territories. It establishes key obligations including auto-renewing billing cycles, a non-refundable payment policy, and geographic content restrictions. Notable provisions include a class action waiver, an 'as is' warranty disclaimer with consequential damages waiver, a prohibition on using Netflix content or service for AI/machine learning training purposes, and a unilateral right for Netflix to amend terms or pricing with one month's notice. The governing law is the Republic of Singapore, though mandatory consumer protection laws of the member's country of residence are preserved.
Institutional Analysis
This document engages primarily with consumer contract law under Singapore law, while preserving mandatory consumer protection rights under members' local jurisdictions — a structurally important car…
This document engages primarily with consumer contract law under Singapore law, while preserving mandatory consumer protection rights under members' local jurisdictions — a structurally important carve-out for APAC compliance teams. The class action waiver and 'as is' warranty disclaimer require sc…
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You agree not to sue Netflix as part of a group lawsuit (class action). Any legal claim you have against Netflix must be brought individually, not alongside other customers.
Netflix does not provide refunds or credits for any partial membership periods or for Netflix content you haven't used. Once a billing cycle starts, that payment is final.
You are not allowed to use Netflix content, data, or the Netflix service in any way to train, develop, test, or improve AI or machine learning systems, models, or algorithms.
Netflix provides its service without any guarantees that it will work properly or be available at all times, and you give up the right to claim indirect or consequential damages from Netflix.
Any legal disputes about your Netflix account are governed by the laws of Singapore, not the laws of the country you live in — though your local mandatory consumer rights are still protected.
Your Netflix subscription automatically renews every billing cycle and your payment method is automatically charged unless you cancel before your billing date.
Netflix can terminate or restrict your account at any time if you violate the Terms of Use, engage in illegal activity, or if Netflix needs to protect against fraud or identity theft.
Netflix content and your account are for personal use within your household only and cannot be shared with people outside your household unless your subscription plan specifically allows it.
Netflix can change these Terms of Use at any time and will give you at least one month's notice for material changes. If you don't like the new terms, your only option is to cancel your membership.