These are the rules you agree to when using Lyft's app and services, including rides, bikes, and scooters. Key things to know: disputes are handled through arbitration rather than court, meaning you give up your right to sue Lyft or join a class action lawsuit. Lyft limits how much it can owe you if something goes wrong, and you have 30 days from agreeing to opt out of the arbitration clause.
Technical Summary
Lyft's Terms of Service govern the contractual relationship between Lyft, Inc. and users of its ridesharing, bikeshare, scooter, and related transportation services. The agreement establishes key obligations including mandatory arbitration with class action waiver, limitations on Lyft's liability (capped at amounts paid in the prior 12 months), and broad indemnification requirements for users. Notable provisions include Lyft's right to modify or terminate services at will, a 30-day opt-out window for arbitration, data collection and sharing practices, and the classification of drivers as independent contractors rather than employees. The document is governed by California law and designates San Francisco courts for any non-arbitrable disputes.
Institutional Analysis
This agreement engages CCPA and broader FTC consumer protection frameworks through its data collection, sharing, and retention practices. The mandatory arbitration clause with class action waiver cre…
This agreement engages CCPA and broader FTC consumer protection frameworks through its data collection, sharing, and retention practices. The mandatory arbitration clause with class action waiver creates significant litigation risk management benefits for Lyft but raises ongoing regulatory scrutiny…
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If you have a dispute with Lyft, you must resolve it through binding arbitration rather than going to court. This means a private arbitrator, not a judge or jury, will decide the outcome.
You agree to compensate Lyft for any legal costs or damages it incurs because of your actions or use of the service, including claims brought by third parties.
Lyft collects a wide range of personal data about you — including location, payment information, and usage data — and may share it with third parties including partners and service providers.
Lyft can change its pricing, fees, and promotional credits at any time, and promotional credits may have expiration dates or be subject to restrictions.