Ledger Terms of Sale

This document constitutes Ledger SAS's sales terms and conditions governing the purchase of Ledger hardware wallet products (Nano, Stax, Flex) and associated accessories through shop.ledger.com, forming a binding contract of sale under French commercial law with Ledger SAS as the contracting entity. Key obligations include user compliance with export control and sanctions regulations, payment in full prior to shipment, and acceptance that risk of loss transfers to the buyer upon delivery to the carrier. Notable provisions include Ledger's reservation of the right to cancel orders unilaterally at its discretion, a limited statutory warranty regime that supplements but does not expand consumer rights beyond French/EU mandatory minimums, and explicit exclusions of liability for cryptocurrency losses or wallet compromise resulting from user error or third-party software. The document engages the EU Consumer Rights Directive (2011/83/EU), the French Consumer Code (Code de la consommation), GDPR (Regulation 2016/679) for order-related personal data processing, and EU export control regulations; material compliance considerations include the cross-border sale of cryptographic hardware subject to dual-use export licensing requirements and the adequacy of pre-contractual information disclosures mandated under the EU Consumer Rights Directive. Ledger's registered office is in Paris, France, and the document designates French courts as the competent jurisdiction for disputes, which may limit redress options for non-EU consumers.

REGULATORY EXPOSURE: This document engages the EU Consumer Rights Directive (2011/83/EU) — requiring pre-contractual disclosures, a 14-day withdrawal right, and conformity guarantees — as well as the French Consumer Code (Code de la consommation, Arts. L217-1 et seq.) governing statutory warranties…