This is the legal contract between you and Hulu (along with Disney+ and ESPN) that controls how you can use their streaming services, what you pay, and what rights you have. The single most important thing to know is that your subscription automatically renews every billing period and Hulu will not refund you for any unused portion of a billing period after cancellation — you must cancel by 11:59 PM ET the day before your renewal date or you will be charged again. You can cancel your Hulu subscription by going to www.hulu.com/account, logging in, and clicking 'Cancel.'
This Subscriber Agreement governs access to and use of the Disney+, ESPN, and Hulu streaming services, establishing a contractual relationship between subscribers and four distinct legal entities (Disney Platform Distribution, Inc., BAMTech, LLC, Hulu, LLC, and Hulu Live LLC) under Delaware/California law with mandatory arbitration as the dispute resolution mechanism. The Agreement creates significant user obligations including automatic subscription auto-renewal until cancelled by 11:59 PM ET the day before renewal, no-refund policy for partially used billing periods, household-only account sharing enforcement, and broad indemnification of Disney/Hulu entities by users. Notable deviations from industry standard include an explicit prohibition on using streamed content in connection with any AI tool development or training, a class action waiver paired with mandatory individual binding arbitration, and contractual authorization for Hulu to obtain updated payment details directly from payment providers without additional user authorization. The Agreement engages CCPA (California residents' data rights), COPPA (age restrictions on under-18 eligibility), the Video Privacy Protection Act (VPPA, given video streaming viewing data), and FTC Act Section 5 (auto-renewal and negative option rule compliance). Material compliance considerations include the Video Act disclosure requirements for subscriber viewing data sharing, the California Automatic Renewal Law (ARL) compliance for auto-renewal disclosures, and the FTC's Negative Option Rule requiring clear and conspicuous cancellation mechanisms.
REGULATORY EXPOSURE: This Agreement engages multiple federal and state regulatory frameworks. The auto-renewal and free trial provisions implicate the FTC's Negative Option Rule (16 CFR Part 425) and…
REGULATORY EXPOSURE: This Agreement engages multiple federal and state regulatory frameworks. The auto-renewal and free trial provisions implicate the FTC's Negative Option Rule (16 CFR Part 425) and California's Automatic Renewal Law (Cal. Bus. & Prof. Code §17600 et seq.), with enforcement by the…
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