Arbitration is a private process with fewer procedural protections than court, and decisions are typically final with very limited appeal rights.
Consumer impact
Hinge users must submit almost all legal disputes to binding arbitration and waive their right to participate in class action lawsuits, significantly limiting legal recourse against the company. Subscriptions automatically renew and Hinge reserves the right to change subscription features at any time without offering refunds in most cases. You can opt out of the mandatory arbitration clause by sending written notice to legal@hinge.co within 30 days of first agreeing to the Terms.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Opt Out of Arbitration
Within 30 days
Send an email to legal@hinge.co within 30 days of first agreeing to the Terms. Include your full name, account email address, and a clear statement that you are opting out of the arbitration agreement.
Applicable agencies
FTC
The FTC monitors unfair or deceptive practices in consumer contracts, including mandatory arbitration clauses that limit consumer rights.
State attorneys general, particularly in California, have authority to challenge mandatory arbitration clauses that may be unconscionable or violate state consumer protection statutes.
ConductAtlas Policy Archive
Entity: Hinge | Document: Hinge Terms of Service | Record: CA-P-001223
Captured: 2026-03-20 10:24:46 UTC | SHA-256: 7ec908e4f0c0d2a2…
URL: https://conductatlas.com/platform/hinge/hinge-terms-of-service/mandatory-binding-arbitration/
Accessed: April 4, 2026