Google · Google Terms of Service

Limitation of Liability

High severity
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What it is

To the extent permitted by law, Google, and Google's suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages. To the extent permitted by law, the total liability of Google, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid Google to use the services (or, if we choose, to supplying you the services again).

Why it matters

If Google loses your data, disrupts your business, or causes you financial harm through a service failure, you cannot recover meaningful compensation under these terms — an especially significant risk for businesses and individuals who depend on free Google services.

Consumer impact

Google's Terms of Service apply to every product in its ecosystem — Search, Gmail, YouTube, Maps, and more — and by using these services you grant Google a broad license to use your content globally, including after you stop using the service if others have already reshared it. Google can suspend or terminate your account and remove your content at its discretion if it determines you have violated its policies, with limited advance notice in urgent cases, which poses a real risk if you rely on Google services for business or personal communications. You can export a copy of your data and manage your content permissions at any time via Google Takeout at takeout.google.com or review and delete specific content in your Google Account dashboard at myaccount.google.com.

Applicable agencies

  • FTC
    The FTC can investigate liability limitation clauses as potentially unfair or deceptive practices under Section 5 of the FTC Act when they effectively eliminate consumer remedies for platform failures.
    File a complaint →
  • State AG
    State attorneys general can challenge limitation of liability clauses under state consumer protection statutes such as the California CLRA or state unfair business practices laws.
    File a complaint →

Provision details

Document information
Document
Google Terms of Service
Entity
Google
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-001894
Document ID
CA-D-00014
Evidence Provenance
Source URL
Wayback Machine
SHA-256
e6572ba743a1cf3e3a97ba741c3f6e2415a5ef12b0d09e2695e992d27e0c7b3d
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Google | Document: Google Terms of Service | Record: CA-P-001894
Captured: 2026-03-06 19:57:47 UTC | SHA-256: e6572ba743a1cf3e…
URL: https://conductatlas.com/platform/google/google-terms-of-service/limitation-of-liability/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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