Your data may be kept for many years after you close your account due to regulatory and legal requirements, meaning deletion requests may not result in full erasure.
Consumer impact
Gemini collects extensive personal data including biometric identifiers, financial information, and behavioral data, and shares it with a wide network of service providers, affiliates, financial institutions, and government authorities. The policy grants Gemini broad discretion to change its practices at any time, which may affect how your data is handled without advance notice. You can opt out of direct marketing by emailing privacy@gemini.com or adjusting your notification settings in the app.
What you can do
ā ļø These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Submit a data deletion request by emailing privacy@gemini.com with your account details and the specific data you want deleted. Note that legally required data (e.g. financial transaction records) may be retained despite your request.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation