Biometric data is among the most sensitive personal information and, unlike passwords, cannot be changed if compromised — its collection and storage carries heightened risk.
Consumer impact
Gemini collects extensive personal data including biometric identifiers, financial information, and behavioral data, and shares it with a wide network of service providers, affiliates, financial institutions, and government authorities. The policy grants Gemini broad discretion to change its practices at any time, which may affect how your data is handled without advance notice. You can opt out of direct marketing by emailing privacy@gemini.com or adjusting your notification settings in the app.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
Email privacy@gemini.com requesting deletion of your biometric data. Specify the type of biometric data and your account details. Gemini is required to respond under applicable state biometric laws.
Applicable agencies
Federal Trade Commission (ftc)
Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
Who can file: Anyone affected by the company's practices (US or international)
What you need: Your account details, a timeline of relevant events, and a description of the specific issue
What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form