Eventbrite · Eventbrite Terms of Service

Privacy and Data Collection

Medium severity
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Why it matters

When you buy a ticket, your personal data — including name, email, and payment information — may be shared with event organizers and third-party service providers, and you should review the Privacy Policy to understand your rights.

Consumer impact

Eventbrite's ToS significantly limits consumers' legal recourse by requiring binding individual arbitration and waiving class action rights for US users, meaning disputes must be resolved one-on-one rather than collectively. Refund and cancellation responsibilities fall primarily on event organizers, not Eventbrite, which may leave attendees with limited remedies if an organizer fails to deliver. You can opt out of the mandatory arbitration clause by sending written notice to Eventbrite within 30 days of first accepting the Terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    To request deletion of your personal data, access your Eventbrite account settings or contact Eventbrite support via the help center. California residents and EU/UK users have specific data rights under CCPA and GDPR respectively.

Applicable agencies

  • FTC
    The FTC has authority over data privacy practices and data sharing arrangements that may constitute unfair or deceptive acts under Section 5 of the FTC Act.
    File a complaint →
  • State AG
    State Attorneys General, particularly in California, enforce CCPA rights including the right to know, delete, and opt out of data sharing with third parties.
    File a complaint →

Provision details

Document information
Document
Eventbrite Terms of Service
Entity
Eventbrite
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001502
Document ID
CA-D-00285
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1510b3cbdcb17b4b8f386351e686659e9c4fcb29d74b7737bb71d087d1cec2cf
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Eventbrite | Document: Eventbrite Terms of Service | Record: CA-P-001502
Captured: 2026-03-20 10:59:53 UTC | SHA-256: 1510b3cbdcb17b4b…
URL: https://conductatlas.com/platform/eventbrite/eventbrite-terms-of-service/privacy-and-data-collection/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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