Collection and storage of payment card data implicates Payment Card Industry Data Security Standards (PCI DSS) and creates financial fraud risk for users if the data is not adequately secured.
Consumer impact
Epic Games collects a wide range of personal data including gameplay behavior, device identifiers, IP address, payment details, voice chat snippets, and facial images, and shares this data with third-party ad partners, platform providers, and service vendors. Children are placed in restricted 'Cabined Accounts' with limited data collection, but parental consent unlocks a significantly broader data profile similar to adult accounts. You can manage your privacy rights, including data deletion and account closure, through Epic's Privacy Settings at epicgames.com or by submitting a request via the contact information in Section 12 of the policy.
What you can do
⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
Delete Your Data
To request deletion of payment information stored in your Epic account, log in to your account settings to remove saved payment methods, and submit a data deletion request via the Epic Help Center for any stored payment data.
Applicable agencies
FTC
The FTC has Section 5 authority and Safeguards Rule jurisdiction over inadequate financial data security practices affecting consumer payment information.
The CFPB has jurisdiction over payment processing practices and consumer financial data protection in connection with digital marketplace transactions.