Epic Games · Epic Games Privacy Policy

Facial Image Collection via MetaHuman

High severity
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Why it matters

Facial images are biometric data under several laws including Illinois BIPA and GDPR Article 9, and collection of such data — even with a stated limited purpose — creates significant legal exposure and requires explicit consent in many jurisdictions.

Consumer impact

Epic Games collects a wide range of personal data including gameplay behavior, device identifiers, IP address, payment details, voice chat snippets, and facial images, and shares this data with third-party ad partners, platform providers, and service vendors. Children are placed in restricted 'Cabined Accounts' with limited data collection, but parental consent unlocks a significantly broader data profile similar to adult accounts. You can manage your privacy rights, including data deletion and account closure, through Epic's Privacy Settings at epicgames.com or by submitting a request via the contact information in Section 12 of the policy.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request to Epic via the Help Center requesting deletion of facial image data and face mesh data collected through MetaHuman. Reference your account details and specify the biometric data deletion request.

Applicable agencies

  • FTC
    The FTC has Section 5 enforcement authority over unfair or deceptive collection of sensitive biometric data from consumers without adequate notice or consent.
    File a complaint →
  • State AG
    State attorneys general in Illinois, Texas, and Washington have enforcement authority under their respective biometric privacy statutes implicated by facial image collection.
    File a complaint →

Provision details

Document information
Document
Epic Games Privacy Policy
Entity
Epic Games
Document last updated
March 24, 2026
Tracking information
First tracked
April 1, 2026
Last verified
April 1, 2026
Record ID
CA-P-000628
Document ID
CA-D-00086
Evidence Provenance
Source URL
Wayback Machine
SHA-256
1701486d4e39086767b9357294598160b62ace2ed0ef8b86754042f018e0dc1a
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Epic Games | Document: Epic Games Privacy Policy | Record: CA-P-000628
Captured: 2026-04-01 14:58:02 UTC | SHA-256: 1701486d4e390867…
URL: https://conductatlas.com/platform/epic-games/epic-games-privacy-policy/facial-image-collection-via-metahuman/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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