Calm · Calm Terms of Service · View original document ↗

Auto-Renewal Subscription with No Refund Policy

High severity Unique · 0 of 343 platforms
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This analysis describes what Calm's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause creates a continuous billing structure requiring affirmative cancellation action to prevent recurring charges, and establishes that the non-refund policy applies to all paid fees regardless of when cancellation occurs. This framework establishes the financial terms governing subscription continuity and payment obligations.

Consumer impact (what this means for users)

Subscribers are required to initiate cancellation at least 24 hours before the subscription period ends to avoid being charged for the next period, and any fees already paid remain non-refundable even upon cancellation before the period expires. Access to Calm Premium continues until the end of the paid subscription period following cancellation.

How other platforms handle this

Skillshare Medium

Your subscription will automatically renew at the end of each subscription period unless you cancel your subscription before the renewal date. You authorize Skillshare to charge your payment method on a recurring basis for the subscription fee.

Calendly Medium

Unless otherwise specified in an Order Form, (a) all fees are quoted and payable in United States dollars, (b) fees are based on Services purchased and not actual usage, (c) payment obligations are non-cancelable and fees paid are non-refundable, and (d) quantities purchased cannot be decreased duri...

Perplexity AI Medium

Some of our Services require payment of fees. If you sign up for a paid subscription, you agree to pay the applicable fees. Subscriptions automatically renew unless you cancel before the renewal date.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you purchase a recurring subscription to use Calm Premium ("Recurring Subscriptions"), the subscription will be continuous for the subscription period you select and will automatically renew for another subscription period until canceled. You authorize Calm to automatically charge your designated payment method at the beginning of each subscription period for the then-current price of your Recurring Subscription, along with any applicable taxes and fees specified, unless canceled in accordance with section 4(c). You must cancel your Recurring Subscription at least 24 hours before the end of your current subscription period to avoid being charged for the next subscription period. If you cancel, you are not entitled to a refund for the fees you already paid, but, subject to these Terms, you will continue to receive access to Calm Premium until the end of your current subscription period.

— Excerpt from Calm's Calm Terms of Service

Provision details

Document information
Document
Calm Terms of Service
Entity
Calm
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004457
Document ID
CA-D-00217
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
38c351d41f441bfe6e993a8f629aece75903071fd18556b8c4d676442af6329e
Analysis generated
May 7, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Calm
Document: Calm Terms of Service
Record ID: CA-P-004457
Captured: 2026-05-07 05:09:01 UTC
SHA-256: 38c351d41f441bfe…
URL: https://conductatlas.com/platform/calm/calm-terms-of-service/auto-renewal-subscription-with-no-refund-policy/
Accessed: June 9, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Calm's Auto-Renewal Subscription with No Refund Policy clause do?

The clause creates a continuous billing structure requiring affirmative cancellation action to prevent recurring charges, and establishes that the non-refund policy applies to all paid fees regardless of when cancellation occurs. This framework establishes the financial terms governing subscription continuity and payment obligations.

How does this clause affect you?

Subscribers are required to initiate cancellation at least 24 hours before the subscription period ends to avoid being charged for the next period, and any fees already paid remain non-refundable even upon cancellation before the period expires. Access to Calm Premium continues until the end of the paid subscription period following cancellation.

Is ConductAtlas affiliated with Calm?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Calm.