Anthropic · Anthropic Privacy Policy

Feedback Triggers Full Conversation Storage

Medium severity
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What it is

If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the entire related conversation as part of your Feedback.

Why it matters

Users may not realize that a simple thumbs up or down triggers full retention of an entire conversation, including any sensitive personal information shared earlier in that same chat.

Consumer impact

Anthropic collects your conversation content (prompts and AI responses), device identifiers, browsing behavior, and any personal data you include in messages to Claude, and may use this data to train its AI models. Users who opt out of model training should be aware that conversations flagged for safety or policy review can still be used for training without their consent, representing a meaningful limitation on the opt-out right. You can opt out of having your conversations used for model training by navigating to your Claude.ai account settings, or submit a data deletion request by emailing privacy@anthropic.com.

Applicable agencies

  • FTC
    Collecting entire conversations through a feedback mechanism without clear disclosure at the point of collection may constitute an unfair or deceptive data practice under FTC Act Section 5.
    File a complaint →

Provision details

Document information
Document
Anthropic Privacy Policy
Entity
Anthropic
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002128
Document ID
CA-D-00012
Evidence Provenance
Source URL
Wayback Machine
SHA-256
55f589f5c2a5a187a9d045dc6c7e4954a2dbf9ac00fb6e3ea782dbcf9ad69387
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Anthropic | Document: Anthropic Privacy Policy | Record: CA-P-002128
Captured: 2026-03-06 20:00:36 UTC | SHA-256: 55f589f5c2a5a187…
URL: https://conductatlas.com/platform/anthropic/anthropic-privacy-policy/feedback-triggers-full-conversation-storage/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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