Anthropic Claude · Claude.ai Terms of Service

Unilateral Right to Modify Terms

Medium severity
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What it is

We may modify these Terms at any time. If we make material changes to our Terms, we will notify you via email or a notice within the Services at least 30 days before the effective date of the changes. By continuing to use our Services after the new Terms become effective, you agree to be bound by the revised Terms.

Why it matters

Continued use of the service after a change constitutes acceptance, meaning you could be bound by materially worse terms—such as expanded data use or new arbitration conditions—simply by not cancelling in time.

Consumer impact

Anthropic's Consumer Terms permit the company to use your conversations, inputs, and outputs to train AI models by default, with a limited opt-out that does not apply when you provide feedback or when your content is flagged for safety review. Subscriptions auto-renew and fees are non-refundable upon cancellation, meaning you could be charged for a full billing period even if you cancel. You can opt out of conversation data being used for model training by navigating to your Claude.ai account settings and disabling the training opt-out toggle.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Within 30 days
    If Anthropic notifies you of a material change to its Terms and you do not agree to the new terms, you must close your account before the effective date of the changes by emailing support@anthropic.com with a request to close your account. Do not continue using the service after the effective date if you wish to reject the new terms.

Applicable agencies

  • FTC
    The FTC has authority under Section 5 of the FTC Act over deceptive practices involving unilateral changes to consumer contracts, particularly where material data practices change without affirmative consent.
    File a complaint →

Provision details

Document information
Document
Claude.ai Terms of Service
Entity
Anthropic Claude
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002120
Document ID
CA-D-00011
Evidence Provenance
Source URL
Wayback Machine
SHA-256
e757437a9d05ea816b5c1cddd3974f9a2ff93619333e14be4d368d9698b1e93f
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Anthropic Claude | Document: Claude.ai Terms of Service | Record: CA-P-002120
Captured: 2026-03-06 19:30:31 UTC | SHA-256: e757437a9d05ea81…
URL: https://conductatlas.com/platform/anthropic-claude/claudeai-terms-of-service/unilateral-right-to-modify-terms/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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