Anthropic Claude · Claude.ai Terms of Service

Feedback License Grant

High severity
Share 𝕏 Share in Share

What it is

We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input ('Feedback'). If you rate an Output in response to an Input—for example, by using the thumbs up/thumbs down icon—we will store the related conversation as part of your Feedback. You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you.

Why it matters

A simple thumbs up or down click triggers storage and unlimited use of the entire conversation, including potentially sensitive content you may have shared, with no compensation and as a waiver of any IP rights you might otherwise have in that content.

Consumer impact

Anthropic's Consumer Terms permit the company to use your conversations, inputs, and outputs to train AI models by default, with a limited opt-out that does not apply when you provide feedback or when your content is flagged for safety review. Subscriptions auto-renew and fees are non-refundable upon cancellation, meaning you could be charged for a full billing period even if you cancel. You can opt out of conversation data being used for model training by navigating to your Claude.ai account settings and disabling the training opt-out toggle.

Applicable agencies

  • FTC
    The FTC has authority to investigate UI patterns (dark patterns) where a simple rating click triggers broad data capture and unlimited use rights not clearly disclosed to consumers at point of interaction.
    File a complaint →

Provision details

Document information
Document
Claude.ai Terms of Service
Entity
Anthropic Claude
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-002122
Document ID
CA-D-00011
Evidence Provenance
Source URL
Wayback Machine
SHA-256
e757437a9d05ea816b5c1cddd3974f9a2ff93619333e14be4d368d9698b1e93f
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Anthropic Claude | Document: Claude.ai Terms of Service | Record: CA-P-002122
Captured: 2026-03-06 19:30:31 UTC | SHA-256: e757437a9d05ea81…
URL: https://conductatlas.com/platform/anthropic-claude/claudeai-terms-of-service/feedback-license-grant/
Accessed: April 4, 2026
Classification
Severity
High
Categories

Other provisions in this document