| Compliance & cooperation with regulators | | Compliance & cooperation with regulators |
| Changes to this Privacy Policy | | Changes to this Privacy Policy |
| To use our Services you must be 16 years of age or older. If you are under 16, y | | To use our Services you must be 16 years of age or older. If you are under 16, y |
| ou may not download or use the Services. | | ou may not download or use the Services. |
| n | In this Privacy Policy, the term “personal information” means information that y | n | In this Privacy Policy, the term “personal information” means information which |
| ou provide to us that personally identifies you, such as your name, email addres | | you provide to us which personally identifies you, such as your name, email addr |
| s or billing information, and, in certain circumstances, your location and route | | ess or billing information, and, in certain circumstances, your location and rou |
| information or other data which can be reasonably linked to such information by | | te information or other data which can be reasonably linked to such information |
| Waze. | | by Waze. |
| You can adjust your Privacy Settings in the Waze app and choose which personal i | | You can adjust your Privacy Settings in the Waze app and choose which personal i |
| nformation we may collect about you and how your information is used. | | nformation we may collect about you and how your information is used. |
| Contact Waze - Privacy concerns reports | | Contact Waze - Privacy concerns reports |
| If you have any questions about this Privacy Policy, or if you believe that your | | If you have any questions about this Privacy Policy, or if you believe that your |
| privacy has been compromised in the course of using the Services, please contac | | privacy has been compromised in the course of using the Services, please contac |
| t Waze at: privacy@waze.com. You may send Waze other requests, responses, questi | | t Waze at: privacy@waze.com. You may send Waze other requests, responses, questi |
| ons and complaints by email at: support@waze.com. | | ons and complaints by email at: support@waze.com. |
| User Accounts & Accessing the Services | | User Accounts & Accessing the Services |
| n | Please note that when you use our Services , Waze will set up an account (the “A | n | Please note that when you use our Services , Waze will set up an account (the “A |
| ccount” or “Waze Account”). Waze will collect and use your information, includin | | ccount” or “Waze Account”). Waze will collect and use your information, includin |
| g meta-data (as described below), in accordance with this Privacy Policy. This i | | g meta-data (as described below), in accordance with this Privacy Policy. This i |
| s the case whether or not you choose to actively register your Account, for exam | | s the case whether or not you choose to actively register your Account, for exam |
| ple, by adding your email address or logging in with your Google Account. Waze m | | ple, by adding your email address or logging with your Google Account. Waze may |
| ay allow you to use the Services whether or not you choose to register your Acco | | allow you to use the Services whether or not you choose to register your Account |
| unt. If you choose to use the Waze Services without registering your account you | | . If you choose to use the Waze Services without registering your account you ma |
| may do so by skipping the registration process. If you do so: | | y do so by skipping the registration process. If you do so: |
| Waze will still link all of your information with the non-registered Account and | | Waze will still link all of your information with the non-registered Account and |
| a unique identifier generated by Waze in accordance with this Privacy Policy. T | | a unique identifier generated by Waze in accordance with this Privacy Policy. T |
| his helps us do things like find you the best route. | | his helps us do things like find you the best route. |
| Waze may allow you to connect your non-registered account with other devices and | | Waze may allow you to connect your non-registered account with other devices and |
| browsers (for example by using a QR code) and, if you choose to do so, informat | | browsers (for example by using a QR code) and, if you choose to do so, informat |
| ion collected from these devices and browsers will be linked to your non-registe | | ion collected from these devices and browsers will be linked to your non-registe |
| red account. | | red account. |
| With the exception described in the bullet below, and as explained in the sectio | | With the exception described in the bullet below, and as explained in the sectio |
| n “Visibility” below, your Account and the information associated with your Acco | | n “Visibility” below, your Account and the information associated with your Acco |
| unt (including your internal unique identifier) will be visible only to Waze; an | | unt (including your internal unique identifier) will be visible only to Waze; an |
| d | | d |
| Account Information: information required when setting up an Account, such as yo | | Account Information: information required when setting up an Account, such as yo |
| ur name or email address. Bear in mind that false, incorrect, or out-dated infor | | ur name or email address. Bear in mind that false, incorrect, or out-dated infor |
| mation may impair Waze’s ability to provide you with the Services and to contact | | mation may impair Waze’s ability to provide you with the Services and to contact |
| you when necessary. Waze will explicitly indicate the fields for mandatory comp | | you when necessary. Waze will explicitly indicate the fields for mandatory comp |
| letion. If you do not enter the requisite data in these fields, you may not be a | | letion. If you do not enter the requisite data in these fields, you may not be a |
| ble to register your Account or to be provided with certain features (but you ma | | ble to register your Account or to be provided with certain features (but you ma |
| y still use our Services as explained in the above section “User Accounts & Acce | | y still use our Services as explained in the above section “User Accounts & Acce |
| ssing the Services”); and/or | | ssing the Services”); and/or |
| Information that you choose to share with Waze: information that you choose to s | | Information that you choose to share with Waze: information that you choose to s |
| hare with Waze, including a username you have chosen, reports associated with yo | | hare with Waze, including a username you have chosen, reports associated with yo |
| ur username, phone number, “home” or “work”, other “favorites”, car’s details, d | | ur username, phone number, “home” or “work”, other “favorites”, car’s details, d |
| estinations you may travel to, search queries, calendar information (if you choo | | estinations you may travel to, search queries, calendar information (if you choo |
| se to activate and use certain Service features like time to leave reminders) an | | se to activate and use certain Service features like time to leave reminders) an |
| d files you have uploaded to the service, including voice and audio files, if ap | | d files you have uploaded to the service, including voice and audio files, if ap |
| plicable. Even if you aren’t registered to a Waze Account, you might choose to p | | plicable. Even if you aren’t registered to a Waze Account, you might choose to p |
| rovide us with information. | | rovide us with information. |
| Communication which you choose to conduct through the Waze Services: if you choo | | Communication which you choose to conduct through the Waze Services: if you choo |
| se to use Waze to communicate with other Waze users or third parties through the | | se to use Waze to communicate with other Waze users or third parties through the |
| Waze Services, such as chat messages or sending pinned locations on the Waze pl | | Waze Services, such as chat messages or sending pinned locations on the Waze pl |
| atform. We may also collect information when you exchange communication with Waz | | atform. We may also collect information when you exchange communication with Waz |
| e, for example, if you submit a request, contact Waze’s support team, or report | | e, for example, if you submit a request, contact Waze’s support team, or report |
| a violation to the abuse team. | | a violation to the abuse team. |
| n | | n | Information from your social networks which you choose to connect to your Waze A |
| | | ccount: you may choose to connect your Waze Account to your social network accou |
| | | nt(s). If you choose to do so, you may choose to share with Waze and/or other us |
| | | ers information from your social network accounts, such as your profile photo or |
| | | other personal information shared by you. For more information see Integration |
| | | with social networks, below. |
| | | “Find friends feature”: if you use the “find friends” feature, Waze will collect |
| | | : |
| | | Periodically, Waze will collect all of the phone numbers which are stored on you |
| | | r device’s phone contacts book. With regards to the “find friends” feature we on |
| | | ly collect numbers in a form which is anonymous to Waze; This information will b |
| | | e used to help us find and create a list of other Waze users who you may know an |
| | | d with whom you may wish to connect. Note that we will not collect names, addres |
| | | ses or other information from your device’s phone contacts book, however some of |
| | | this information may be saved locally on your device and may be used within sea |
| | | rches for your friend’s name or address within the Services. and/or |
| | | Your phone number. Your phone number will be used to verify your account and as |
| | | part of the “find friends” feature , if applicable, to help find and create a li |
| | | st of other Waze users who you may know and with whom you may wish to connect. |
| You may also provide additional information that will be used to personalize the | | You may also provide additional information that will be used to personalize the |
| Services and enhance your experience with the Services. For example, if you pro | | Services and enhance your experience with the Services. For example, if you pro |
| vide us with your “home” and “work” information, we may provide you with what we | | vide us with your “home” and “work” information, we may provide you with what we |
| think is the preferred route between those locations. | | think is the preferred route between those locations. |
| Information we collect as you use our services | | Information we collect as you use our services |
| We collect information about your activity in the Services, which we use to prov | | We collect information about your activity in the Services, which we use to prov |
| ide you with the Services of Waze, including features which are meant to persona | | ide you with the Services of Waze, including features which are meant to persona |
| lize your experience. This includes things like finding you the preferred route | | lize your experience. This includes things like finding you the preferred route |
| and proposing favorites or destinations commonly traveled by you to streamline y | | and proposing favorites or destinations commonly traveled by you to streamline y |
| our search and travel. The activity information we collect may include: | | our search and travel. The activity information we collect may include: |
| n | Detailed location, travel and route information. Location and route information | n | Detailed location, travel and route information. Location and route information |
| is collected for example in the form of GPS signals (combined with a time-stamp) | | is collected for example in the form of GPS signals (combined with a time-stamp) |
| , IP address and other information from sensors and receivers on or around your | | , IP address and other information from sensors and receivers on or around your |
| device, on which the Application is installed and/or activated. This location an | | device, on which the Application is installed and activated. This location and r |
| d route information is saved to a route history of all of the journeys you have | | oute information is saved to a route history of all of the journeys you have mad |
| made while using the Application. The types of location data we collect depends | | e while using the Application. The types of location data we collect depends in |
| in part on your device and account settings. For example, depending on your sele | | part on your device and account settings. For example, depending on your selecte |
| cted device settings and/or your account settings we may collect information abo | | d device settings and/or your account settings we may collect information about |
| ut your location and travel (or lack thereof) also while you are not using the a | | your location and travel (or lack thereof) also while you are not using the app, |
| pp, in order to be able to tell you when to leave for planned or predicted drive | | in order to be able to tell you when to leave for planned drives, notify you ab |
| s, notify you about bad traffic in your area, provide you parking assistance, an | | out bad traffic in your area, provide you parking assistance, analyze how effect |
| alyze how effective our ads are and more; | | ive our ads are and more; |
| Terms or venues you searched; | | Terms or venues you searched; |
| Your views and interactions with content and ads; | | Your views and interactions with content and ads; |
| Your voice and audio information when you use voice and audio features; | | Your voice and audio information when you use voice and audio features; |
| Information we collect about you from our partners | | Information we collect about you from our partners |
| We work with ad partners, including advertisers on our platform and entities tha | | We work with ad partners, including advertisers on our platform and entities tha |
| t belong to the Google group of companies, in order to show you more relevant an | | t belong to the Google group of companies, in order to show you more relevant an |
| d useful ads based on your Waze activity and information associated with your de | | d useful ads based on your Waze activity and information associated with your de |
| vice’s identifier (i.e, Advertising identifiers or similar technologies) shared | | vice’s identifier (i.e, Advertising identifiers or similar technologies) shared |
| with us by our ad partners. Your device’s identifier can be managed in your devi | | with us by our ad partners. Your device’s identifier can be managed in your devi |
| ce’s settings (for more information: see here and here). | | ce’s settings (for more information: see here and here). |
| You can decide whether we’ll show you personalized ads or not through your in-ap | | You can decide whether we’ll show you personalized ads or not through your in-ap |
| p Privacy Settings–>Ads personalization. Note: turning Ads personalization off d | | p Privacy Settings–>Ads personalization. Note: turning Ads personalization off d |
| oes not turn off ads - only their personalization. For more information see sect | | oes not turn off ads - only their personalization. For more information see sect |
| ion titled ‘Advertising campaigns’ under this Privacy Policy. | | ion titled ‘Advertising campaigns’ under this Privacy Policy. |
| n | We may also receive aggregated, non-personally identifiable information and anal | n | We may also receive aggregated, non-personally identifiable information and anal |
| ysis from third-party measurement services which help us understand how our user | | ysis from third parties measurement services which help us understand how our us |
| s interact with our ads. We may also receive information from third party servic | | ers interact with our ads. We may also receive information from third party serv |
| es about how Waze’s own marketing efforts performed on third party sites or plat | | ices about how Waze’s own marketing efforts performed on third party sites or pl |
| forms. | | atforms. |
| We may use various technologies to collect and store information, including cook | | We use various technologies to collect and store information, including cookies, |
| ies, Advertising ID available on Android mobile devices or similar technologies, | | Advertising ID available on Android mobile devices or similar technologies, loc |
| local storage, browser web storage, application data caches, databases, and ser | | al storage, browser web storage, application data caches, databases, and server |
| ver logs. | | logs. |
| Why Waze collects data | | Why Waze collects data |
| Waze may use information collected from or provided by you for the following pur | | Waze may use information collected from or provided by you for the following pur |
| poses: | | poses: |
| Provide our services | | Provide our services |
| We use your information to deliver our services. For example: | | We use your information to deliver our services. For example: |
| Use your location and route information and/or search query history to provide n | | Use your location and route information and/or search query history to provide n |
| avigation services, best route choices, traffic alerts and to provide informatio | | avigation services, best route choices, traffic alerts and to provide informatio |
| n about sites, shops and other places and attractions in your close vicinity; an | | n about sites, shops and other places and attractions in your close vicinity; an |
| d | | d |
| n | | n | (If you have opted in to the “find friends” feature), use your phone number and |
| | | the phone numbers which are stored in your device’s phone book to find and creat |
| | | e a list of other Waze users who you may know and with whom you may wish to conn |
| | | ect. |
| To provide advertising services, including personalized ads, in accordance with | | To provide advertising services, including personalized ads, in accordance with |
| the section titled ‘Advertising campaigns’ under this Privacy Policy. | | the section titled ‘Advertising campaigns’ under this Privacy Policy. |
| To share your submissions with other users of the Services and to facilitate com | | To share your submissions with other users of the Services and to facilitate com |
| munication between you, Waze and other users. | | munication between you, Waze and other users. |
| Maintain & improve our services | | Maintain & improve our services |
| We also use your information to ensure our services are working as intended, suc | | We also use your information to ensure our services are working as intended, suc |
| h as tracking outages or troubleshooting issues you report to us. And we use you | | h as tracking outages or troubleshooting issues you report to us. And we use you |
| r information to improve the service or to develop new features or services. For | | r information to improve the service or to develop new features or services. For |
| example, Waze may use your route information to improve the accuracy of its map | | example, Waze may use your route information to improve the accuracy of its map |
| ping and navigation data. | | ping and navigation data. |
| Provide personalized services, including content and ads | | Provide personalized services, including content and ads |
| n | We use the information we collect to operate the Services and to customize your | n | We use the information we collect to operate the Services and to customize your |
| experience with the Services. For example, Waze may use your “home” and “work” a | | experience with the Services. For example, Waze may use your “home” and “work” a |
| nd other “favorites” information (if you choose to provide such information) or | | nd other “favorites” information (if you choose to provide such information) or |
| route history to offer routes based on how you’ve chosen to travel between favor | | route history to offer routes based on how you’ve chosen to travel between favor |
| ite destinations in the past. Based on your activity and settings on the Service | | ite destinations in the past. Based on your past activity on the Services we may |
| s we may also suggest to you drive predictions, common destinations, and persona | | also suggest to you drive predictions and common destinations where you use the |
| lize your ETA. | | app to navigate to and personalize your ETA. |
| We may also use the information to provide you with support and handle requests | | We may also use the information to provide you with support and handle requests |
| and complaints. | | and complaints. |
| n | Depending on your settings, we may also show you personalized ads based on your | n | Depending on your settings, we may also show you personalized ads based on your |
| interests and activity. For more information see section titled ‘Advertising cam | | interests and past activity. For more information see section titled ‘Advertisin |
| paigns’ under this Privacy Policy. | | g campaigns’ under this Privacy Policy. |
| Measure performance | | Measure performance |
| We use data for analytics and measurement to understand how our services are use | | We use data for analytics and measurement to understand how our services are use |
| d. For example, we analyze data about your usage of the Services to do things li | | d. For example, we analyze data about your usage of the Services to do things li |
| ke optimize product design. We also use the data we collected about the ads you | | ke optimize product design. We also use the data we collected about the ads you |
| view or interact with (e.g. click on) to help advertisers understand the perform | | view or interact with (e.g. click on) to help advertisers understand the perform |
| ance of their ad campaigns and to provide them with aggregated reports. We may a | | ance of their ad campaigns and to provide them with aggregated reports. We may a |
| lso use data to measure the usability and effectiveness of Waze’s own marketing | | lso use data to measure the usability and effectiveness of Waze’s own marketing |
| efforts on third party sites or platforms. | | efforts on third party sites or platforms. |
| Communicate with you | | Communicate with you |
| If Waze organizes the operation of the Services within a different framework, or | | If Waze organizes the operation of the Services within a different framework, or |
| through another legal structure or entity, or if Waze is acquired by, or merged | | through another legal structure or entity, or if Waze is acquired by, or merged |
| into or with another entity, or if Waze enters bankruptcy, provided however, th | | into or with another entity, or if Waze enters bankruptcy, provided however, th |
| at those entities agree to be bound by the provisions of this Privacy Policy, wi | | at those entities agree to be bound by the provisions of this Privacy Policy, wi |
| th respective changes taken into consideration; | | th respective changes taken into consideration; |
| To collect, store, hold and manage your personal information through cloud based | | To collect, store, hold and manage your personal information through cloud based |
| or hosting services or a third party or a party affiliated or connected to Waze | | or hosting services or a third party or a party affiliated or connected to Waze |
| , as reasonable for business purposes, which may be located in the European Unio | | , as reasonable for business purposes, which may be located in the European Unio |
| n and the U.S.A., potentially countries outside of your jurisdiction; | | n and the U.S.A., potentially countries outside of your jurisdiction; |
| Waze may also share personal information with companies or organizations connect | | Waze may also share personal information with companies or organizations connect |
| ed or affiliated with Waze, such as subsidiaries, sister-companies and parent co | | ed or affiliated with Waze, such as subsidiaries, sister-companies and parent co |
| mpanies (i.e. entities that belong to the Google group of companies); | | mpanies (i.e. entities that belong to the Google group of companies); |
| n | We work with other Google services (such as Google Ads) for advertising and ad m | n | We work with other Google’s services (such as Google Display and Video 360) for |
| easurement purposes. We may share information, such as a unique identifier for a | | advertising and ad measurement purposes. In order to help advertisers decide wha |
| dvertising (i.e, Advertising ID available on Android mobile devices or similar t | | t ads to show on Waze, Google, and websites & apps that partner with Google, we |
| echnologies) with Google for such purposes. You can learn more about how Google | | may share information with these services, such as a unique identifier for adver |
| uses information from sites or apps that use its services and how you can contro | | tising (i.e, Advertising ID available on Android mobile devices or similar techn |
| l that in this page. For more information see section titled ‘Advertising campai | | ologies). You can learn more about how Google uses information from sites or app |
| gns’ under this Privacy Policy. | | s that use its services and how you can control that in this page. For more info |
| | | rmation see section titled ‘Advertising campaigns’ under this Privacy Policy. |
| We also work with selected advertising and measurement services in order to prov | | We also work with selected advertising and measurement services which help us un |
| ide marketing, advertising and measurement services for Waze with respect to Waz | | derstand how our users interact with ads served in our platform and in order to |
| e’s own marketing efforts, by using and sharing devices’ identifiers (i.e, Adver | | provide marketing, advertising and measurement services for Waze with respect to |
| tising ID, cookies or similar technologies). | | Waze’s own marketing efforts, by using and sharing devices’ identifiers (i.e, A |
| | | dvertising ID, cookies or similar technologies). |
| Personal information may also be shared with Waze’s trusted partners and service | | Personal information may also be shared with Waze’s trusted partners and service |
| providers to process it for us, based on our instructions and in compliance wit | | providers to process it for us, based on our instructions and in compliance wit |
| h this policy and any other appropriate confidentiality and security measures. F | | h this policy and any other appropriate confidentiality and security measures. F |
| or example, we use service providers to help us with customer services. | | or example, we use service providers to help us with customer services. |
| Visibility | | Visibility |
| Please note that your username and some other information will be visible to oth | | Please note that your username and some other information will be visible to oth |
| ers. Note that your username will be included along with any information you sub | | ers. Note that your username will be included along with any information you sub |
| mit for posting (such as traffic reports or chat messages). It will therefore be | | mit for posting (such as traffic reports or chat messages). It will therefore be |
| visible to others. Also - your friends on Waze will see your name & profile pho | | visible to others. Also - your friends on Waze will see your name & profile pho |
| to and any other information you chose to share with them. | | to and any other information you chose to share with them. |
| If you prefer to remain invisible on the Waze map, you can set the Waze Applicat | | If you prefer to remain invisible on the Waze map, you can set the Waze Applicat |
| ion not to show your location on the map. To do so you should go to the Privacy | | ion not to show your location on the map. To do so you should go to the Privacy |
| Settings and adjust accordingly by switching on to Invisible Mode. If on, some f | | Settings and adjust accordingly by switching on to Invisible Mode. If on, some f |
| eatures may not be available. If you make this choice, while you will be ‘invisi | | eatures may not be available. If you make this choice, while you will be ‘invisi |
| ble’ on the map to other users, your location and route information will continu | | ble’ on the map to other users, your location and route information will continu |
| e to be collected by Waze for the purposes listed in this Privacy Policy. | | e to be collected by Waze for the purposes listed in this Privacy Policy. |
| Integration with social networks | | Integration with social networks |
| You may choose to share information between your Waze account and your social ne | | You may choose to share information between your Waze account and your social ne |
| twork account . Through this option, you may choose to have personal information | | twork account . Through this option, you may choose to have personal information |
| and other content about you available from social networks, transmitted and sha | | and other content about you available from social networks, transmitted and sha |
| red through the Services. Similarly, you may choose to have personal information | | red through the Services. Similarly, you may choose to have personal information |
| and other content about you available from Waze, including your location and ro | | and other content about you available from Waze, including your location and ro |
| ute information, transmitted to and shared through your social network account. | | ute information, transmitted to and shared through your social network account. |
| n | By setting your Waze Account to integrate with social networks, you agree to sha | n | By setting your Waze Account to integrate with social networks, including by sig |
| re information (including personal information) between Waze and such social net | | ning onto Waze by using your social network account, you agree to share informat |
| works, for the purposes provided under this Privacy Policy. | | ion (including personal information) between Waze and such social networks, for |
| | | the purposes provided under this Privacy Policy. |
| The social network’s use of information made available by Waze is governed by th | | The social network’s use of information made available by Waze is governed by th |
| at social network’s privacy policy and controlled by the social network, not by | | at social network’s privacy policy and controlled by the social network, not by |
| this Privacy Policy or Waze. | | this Privacy Policy or Waze. |
| n | When you make the Services interact with your social network account for the fir | n | When you connect to the social network account through the Services for the firs |
| st time, you will be asked by the social network to permit the social network to | | t time or otherwise make the Services interact with your social network account, |
| share your personal information stored on such social network with Waze. We col | | you will be asked by the social network to permit the social network to share y |
| lect your information from your social network account only in accordance with t | | our personal information stored on such social network with Waze. We collect you |
| he permissions granted by you (such as your name, email address, profile picture | | r information from your social network account only in accordance with the permi |
| and other information available via the applicable social network). | | ssions granted by you (such as your name, email address, list of friends, profil |
| | | e picture and other information available via the applicable social network). |
| You understand and agree that the Services may access, make available and store | | You understand and agree that the Services may access, make available and store |
| such information so that it is available on and through your Waze Account, until | | such information so that it is available on and through your Waze Account, until |
| your Waze Account is deleted. | | your Waze Account is deleted. |
| Please note that certain information which you have defined as private on your t | | Please note that certain information which you have defined as private on your t |
| hird party social network accounts may become public to other Waze Users through | | hird party social network accounts may become public to other Waze Users through |
| the Services once you have allowed the social network to share such information | | the Services once you have allowed the social network to share such information |
| with Waze. | | with Waze. |
| Integration with other third party services | | Integration with other third party services |
| Your in-app Privacy Settings provide you with quick access to settings and tools | | Your in-app Privacy Settings provide you with quick access to settings and tools |
| that let you safeguard your data and decide how your information can make Waze | | that let you safeguard your data and decide how your information can make Waze |
| services work better for you. For example, you can control your visibility on th | | services work better for you. For example, you can control your visibility on th |
| e map and manage your preferences about the ads shown to you on Waze. | | e map and manage your preferences about the ads shown to you on Waze. |
| There are other ways to control the information Waze collects whether or not you | | There are other ways to control the information Waze collects whether or not you |
| ’re signed in to a Waze Account, including device-level settings: your device ma | | ’re signed in to a Waze Account, including device-level settings: your device ma |
| y have controls that determine what information we collect. For example, you can | | y have controls that determine what information we collect. For example, you can |
| modify location settings on your device. | | modify location settings on your device. |
| Deleting your information | | Deleting your information |
| n | If you would like us to delete your Account, please use the “Delete Account” fun | n | If you would like us to delete your Account, please use the “Delete Account” fun |
| ction available under the in-app Privacy Setting and on the Waze website. On rec | | ction available under the in-app Privacy Setting and on the Waze website. On rec |
| eiving such a request, Waze will use reasonable efforts to delete such informati | | eiving such a request, Waze will use reasonable efforts to delete such informati |
| on, however please note that information may not be deleted immediately from our | | on, however please note that information may not be deleted immediately from our |
| back-up systems. We aim to initiate the deletion process immediately after your | | back-up systems. We aim to initiate the deletion process immediately after your |
| request. Once we receive your request, your data will no longer be used to pers | | request. Once we receive your request, your data will no longer be used to pers |
| onalize your Waze experience. We then begin a process designed to safely and com | | onalize your Waze experience. We then begin a process designed to safely and com |
| pletely delete the data from our storage systems. This process generally takes a | | pletely delete the data from our storage systems. This process generally takes a |
| round 2 months from the time the deletion request was made. As with any deletion | | round 2 months from the time of deletion. As with any deletion process, things l |
| process, things like routine maintenance, unexpected outages, bugs, or failures | | ike routine maintenance, unexpected outages, bugs, or failures in our protocols |
| in our protocols may cause delays in the processes and time frames defined in t | | may cause delays in the processes and time frames defined in this policy. We mai |
| his policy. We maintain systems designed to detect and remediate such issues. | | ntain systems designed to detect and remediate such issues. |
| How Waze retains data we collect | | How Waze retains data we collect |
| Some data you can delete whenever you like, some data is deleted automatically, | | Some data you can delete whenever you like, some data is deleted automatically, |
| and some data we retain for longer periods of time when necessary. This section | | and some data we retain for longer periods of time when necessary. This section |
| describes why we hold onto different types of data for different periods of time | | describes why we hold onto different types of data for different periods of time |
| . | | . |
| Information retained until you remove it - such as your “Home, “work”, favorites | | Information retained until you remove it - such as your “Home, “work”, favorites |
| , email address and other account related information. We’ll keep this data in y | | , email address and other account related information. We’ll keep this data in y |
| our Waze Account until you choose to remove it and/or update it. | | our Waze Account until you choose to remove it and/or update it. |
| Direct communications with Waze | | Direct communications with Waze |
| How does Waze use aggregated information? | | How does Waze use aggregated information? |
| Waze may use anonymous, statistical or aggregated information (including anonymo | | Waze may use anonymous, statistical or aggregated information (including anonymo |
| us location information), in a form that does not enable the identification of a | | us location information), in a form that does not enable the identification of a |
| specific user, to properly operate the Services, to improve the quality of the | | specific user, to properly operate the Services, to improve the quality of the |
| Services, to enhance your experience, to create new services and features, inclu | | Services, to enhance your experience, to create new services and features, inclu |
| ding customized services, to change or cancel existing content or service, and f | | ding customized services, to change or cancel existing content or service, and f |
| or further internal, commercial and statistical purposes (including advertising) | | or further internal, commercial and statistical purposes (including advertising) |
| . | | . |
| n | Waze may also use anonymous, statistical or aggregated information collected on | n | Waze may also use anonymous, statistical or aggregated information collected on |
| the Services, in a form that does not enable the identification of a specific us | | the Services, in a form that does not enable the identification of a specific us |
| er, by posting, disseminating, transmitting or otherwise communicating or making | | er, by posting, disseminating, transmitting or otherwise communicating or making |
| available such information to users of the Services, to the Services’ providers | | available such information to users of the Services, to the Services’ providers |
| , partners and any other third party. For example, GPS information that we recei | | , partners and any other third party. For example, GPS information that we recei |
| ve from your mobile device may be provided to map editors in an aggregated and/o | | ve from your mobile device may be provided to map editors in an aggregated and/o |
| r anonymous form to help improve the map and solve map problems, and traffic dat | | r anonymous form to help improve the map and solve map problems, traffic data ma |
| a may be provided to cities. | | y be provided to cities, and aggregated ads analysis may be provided to advertis |
| | | ers. |
| Cookies | | Cookies |
| Waze may use cookies and similar technologies on the Services. Cookies are packe | | Waze may use cookies and similar technologies on the Services. Cookies are packe |
| ts of information sent by the Website’s servers to your web browser and then sen | | ts of information sent by the Website’s servers to your web browser and then sen |
| t back by the browser each time it accesses the Website’s servers. | | t back by the browser each time it accesses the Website’s servers. |
| Waze may use cookies for various purposes, such as to save you the need to re-en | | Waze may use cookies for various purposes, such as to save you the need to re-en |
| ter your username and password each time you log in, to facilitate the use of th | | ter your username and password each time you log in, to facilitate the use of th |
| e Website, to collect statistical information, to verify information, and to cus | | e Website, to collect statistical information, to verify information, and to cus |
| tomize the Website to your personal preferences and for information security pur | | tomize the Website to your personal preferences and for information security pur |
| poses. | | poses. |
| Some of the cookies may expire when the session ends and you exit your browser. | | Some of the cookies may expire when the session ends and you exit your browser. |
| Other cookies are saved on your computer’s hard drive. If you wish to block the | | Other cookies are saved on your computer’s hard drive. If you wish to block the |
| Website’s cookies, then please use the help button in your browser and follow th | | Website’s cookies, then please use the help button in your browser and follow th |
| e necessary instructions. However, bear in mind that disabling cookies may compl | | e necessary instructions. However, bear in mind that disabling cookies may compl |
| icate or even prevent your use of the Website, or certain features thereof. | | icate or even prevent your use of the Website, or certain features thereof. |
| For more information visit our Cookie Policy. | | For more information visit our Cookie Policy. |
| Advertising campaigns | | Advertising campaigns |
| n | Waze allows ad campaigns to run on the Services. | n | Waze allows advertisers to run ad campaigns on the Services. |
| The information and advertisements that you see when accessing the Services may | | The information and advertisements that you see when accessing the Services may |
| be targeted on the basis of your current Waze activity, such as information abou | | be targeted on the basis of your current Waze activity, such as your current loc |
| t your location and your destination, as well as contextual information based on | | ation, your destination or contextual information based on your current drive se |
| your current drive session. For example: if you search for “gas station” you ma | | ssion. For example: if you search for “gas station” you may see an ad for a loca |
| y see an ad for a local gas station. | | l gas station. |
| Depending on your settings, you may also see ads personalized to you based on: | | Depending on your settings, you may also see ads personalized to you based on: |
| Information we received from you (for example, your saved “Home” & “Work” addres | | Information we received from you (for example, your saved “Home” & “Work” addres |
| ses) | | ses) |
| Past activity and search query history (for example, drives that appear in your | | Past activity and search query history (for example, drives that appear in your |
| drive list) | | drive list) |
| As described under “When Waze shares your information” section above, we work wi | | As described under “When Waze shares your information” section above, we work wi |
| th other Google’s services (such as Google Doubleclick Bid Manager) for advertis | | th other Google’s services (such as Google Doubleclick Bid Manager) for advertis |
| ing and ad measurement purposes. In order to help advertisers decide what ads to | | ing and ad measurement purposes. In order to help advertisers decide what ads to |
| show on Waze, Google, and websites & apps that partner with Google, Waze may sh | | show on Waze, Google, and websites & apps that partner with Google, Waze may sh |
| are information with these services such as a unique identifier for advertising | | are information with these services such as a unique identifier for advertising |
| (Advertising ID available on Android mobile devices or similar technologies). Yo | | (Advertising ID available on Android mobile devices or similar technologies). Yo |
| u can learn more about how Google uses information from sites or apps that use i | | u can learn more about how Google uses information from sites or apps that use i |
| ts services and how you can control that in this page. | | ts services and how you can control that in this page. |
| The Ads personalization control described above apply to personalized ads served | | The Ads personalization control described above apply to personalized ads served |
| by Waze on the Waze platform and they do not apply to ads served on third parti | | by Waze on the Waze platform and they do not apply to ads served on third parti |
| es platforms, including on Waze’s behalf. | | es platforms, including on Waze’s behalf. |
| When you visit a third party website from the Application, such third party may | | When you visit a third party website from the Application, such third party may |
| use cookies on your computer. The third party’s use of cookies is subject to the | | use cookies on your computer. The third party’s use of cookies is subject to the |
| ir own privacy policies and not to this Privacy Policy. If you wish to study the | | ir own privacy policies and not to this Privacy Policy. If you wish to study the |
| privacy policies of those third parties you should visit their services, or con | | privacy policies of those third parties you should visit their services, or con |
| tact them directly. | | tact them directly. |
| n | The Services includes an internal messaging system which provides you the abilit | n | The Services includes an internal messaging system which provides you the abilit |
| y to send and receive messages to and from other users, and to receive marketing | | y to send and receive messages to and from other users, and to receive marketing |
| messages from us. You hereby agree that we may use the internal messaging syste | | messages from us. You hereby agree that we may use the internal messaging syste |
| m for the purpose of informing you regarding Waze and/or third-party products or | | m for the purpose of informing you regarding products or services, which may int |
| services that may interest you. | | erest you. |
| Please note however that other Waze users are not allowed to use your contact de | | Please note however that other Waze users are not allowed to use your contact de |
| tails or our internal messaging account for commercial advertising purposes. If | | tails or our internal messaging account for commercial advertising purposes. If |
| you have encountered any user generated advertising material, please inform us t | | you have encountered any user generated advertising material, please inform us t |
| hrough the channels listed on the “About” menu in the Software or through the “C | | hrough the channels listed on the “About” menu in the Software or through the “C |
| ontact Us” page on the Site link here. | | ontact Us” page on the Site link here. |
| It is clarified that we are not responsible for the content of said advertisemen | | It is clarified that we are not responsible for the content of said advertisemen |
| ts and the products delivered or services rendered thereby by third parties and | | ts and the products delivered or services rendered thereby by third parties and |
| you irrevocably and unconditionally agree that we shall not be held responsible | | you irrevocably and unconditionally agree that we shall not be held responsible |
| or liable for any loss, damage, cost or expense that you may suffer or incur as | | or liable for any loss, damage, cost or expense that you may suffer or incur as |
| a result or in connection thereof. | | a result or in connection thereof. |
| Information security | | Information security |
| Data Transfers | | Data Transfers |
| We store data on servers located around the world and your information may be pr | | We store data on servers located around the world and your information may be pr |
| ocessed on servers located outside of the country where you live. Data protectio | | ocessed on servers located outside of the country where you live. Data protectio |
| n laws vary among countries, with some providing more protection than others. Re | | n laws vary among countries, with some providing more protection than others. Re |
| gardless of where your information is processed, we apply the same protections d | | gardless of where your information is processed, we apply the same protections d |
| escribed in this policy. | | escribed in this policy. |
| When we receive formal written complaints, we respond by contacting the person w | | When we receive formal written complaints, we respond by contacting the person w |
| ho made the complaint. We work with the appropriate regulatory authorities, incl | | ho made the complaint. We work with the appropriate regulatory authorities, incl |
| uding local data protection authorities, to resolve any complaints regarding the | | uding local data protection authorities, to resolve any complaints regarding the |
| transfer of your data that we cannot resolve with you directly. | | transfer of your data that we cannot resolve with you directly. |
| n | Data Subjects’ Rights | n | European Requirements |
| If European Union (EU), United Kingdom (UK) or Israel's data protection law appl | | If European Union (EU) or United Kingdom (UK) data protection law applies to the |
| ies to the processing of your information, we provide the controls described in | | processing of your information, we provide the controls described in this polic |
| this policy so you can exercise your right to request access to, update, remove, | | y so you can exercise your right to request access to, update, remove, delete, a |
| delete, and restrict the processing of your information. | | nd restrict the processing of your information. |
| You can also export a copy of data in your Waze account if you want to back it u | | You can also export a copy of data in your Waze account if you want to back it u |
| p or export your information to another service. You can log in to the dashboard | | p or export your information to another service. You can log in to the dashboard |
| by going to the Waze website, then Settings, then choose Download your data arc | | by going to the Waze website, then Settings, then choose Download your data arc |
| hive. Note that in order to access the dashboard you will need a Waze account wi | | hive. Note that in order to access the dashboard you will need a Waze account wi |
| th a valid email address to receive your data archive. | | th a valid email address to receive your data archive. |
| You also have the right to object to the processing of your information. | | You also have the right to object to the processing of your information. |
| n | European Requirements | n | |
| We process your information for the purposes described in this policy, based on | | We process your information for the purposes described in this policy, based on |
| the following legal grounds: | | the following legal grounds: |
| With your consent | | With your consent |
| We ask for your agreement to process your information for specific purposes and | | We ask for your agreement to process your information for specific purposes and |
| you have the right to withdraw your consent at any time. You can manage your set | | you have the right to withdraw your consent at any time. You can manage your set |
| tings at any time, including your in-app Privacy Settings. | | tings at any time, including your in-app Privacy Settings. |