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| Riot Games® Privacy Notice | | Riot Games® Privacy Notice |
| n | Last Modified: March 27, 2025 | n | Last Modified: March 31, 2026 |
| Welcome to Riot Games! We are a global gaming company headquartered in Los Angel | | Welcome to Riot Games! We are a global gaming company headquartered in Los Angel |
| es with offices and operations around the world. Riot Games, Inc. and its subsid | | es with offices and operations around the world. Riot Games, Inc. and its subsid |
| iaries take your privacy and the protection of your personal information serious | | iaries take your privacy and the protection of your personal info seriously. Thi |
| ly. This Privacy Notice explains what personal info Riot Games collects when you | | s Privacy Notice explains what personal info Riot Games collects when you visit |
| visit or use the Riot Services, as well as ways we might use or disclose it. By | | or use the Riot Services, and ways we use or disclose it. By “personal info,” we |
| “personal info,” we mean any information from or about an identified or identif | | mean any information from or about an identified or identifiable person, includ |
| iable person, including information that Riot Games can associate with an indivi | | ing information that Riot Games can associate with an individual person. We’re o |
| dual person. We’re only describing our own practices—this Notice doesn’t cover t | | nly describing our own practices—this Notice doesn’t cover the practices of thir |
| he practices of third parties we don’t own or control, including other companies | | d parties we don’t control (see Third-Party Services). |
| you might interact with on or through the Riot Services (see Third-Party Websit | | |
| es and Services). | | |
| California Residents – Our Notice at Collection is as follows: | | California Residents – Our Notice at Collection is as follows: |
| n | Lists of the categories of personal info collected are in I. PERSONAL INFO WE CO | n | Lists of the categories of personal info, and the purposes for which they are co |
| LLECT. | | llected and used are in I. PERSONAL INFO WE COLLECT AND USE. |
| The purposes for which the categories of personal info are collected and used ar | | |
| e in III. HOW WE USE AND DISCLOSE PERSONAL INFO. | | |
| We do not sell or share personal info for cross-context behavioral advertising. | | We do not sell or share personal info for cross-context behavioral advertising. |
| We do not collect sensitive personal info. See D. Analytics & Advertising | | We do not collect sensitive personal info. See II.C. Analytics & Advertising. |
| Our retention period explanation is in VI. YOUR RIGHTS, CHOICES AND CONTROLS. | | Our retention period explanation is in III. HOW LONG WE RETAIN PERSONAL INFO. |
| When we say “Riot Games” (or similar things like “we” or “us”), we’re referring | | When we say “Riot Games” (or similar things like “we” or “us”), we’re referring |
| to the Riot Games entity or, where applicable, entities that control and are res | | to the Riot Games entity or entities that are responsible for your personal info |
| ponsible for your personal info (see Contact Us to see who that is). | | (see Contact Us to see who that is). |
| When we say “Riot Services,” we mean our games, websites, applications, entertai | | When we say “Riot Services,” we mean our games, websites, applications, entertai |
| nment content, and services that link to this Notice, regardless of how you acce | | nment content, partnerships, events, activities, and services that link to this |
| ss or use them or engage with us, including through mobile devices or offline su | | Notice, regardless of how you access or use them or engage with us, including th |
| ch as by phone. Your use of the Riot Services is also subject to the Terms of Se | | rough mobile devices or offline such as by phone. Your use of the Riot Services |
| rvice in your region (including its provisions regarding limitations on damages, | | is also subject to the Terms of Service in your region (including its provisions |
| resolution of disputes, and application of governing law). Please read this ent | | regarding limitations on damages, resolution of disputes, and application of go |
| ire Notice to make sure you understand it. You should also read the Terms of Ser | | verning law). Please read this entire Notice to make sure you understand it. You |
| vice carefully, and make sure you understand and agree to them before using the | | should also read the Terms of Service carefully, and make sure you understand a |
| Riot Services. | | nd agree to them before using the Riot Services. |
| We encourage you to use the Notice’s interactive features to guide you. We’ve wr | | We’ve written summaries to identify the key issues discussed in many sections at |
| itten summaries to identify the key issues discussed in many sections at a glanc | | a glance. However, these summaries are intended solely to simplify things, and |
| e. However, these summaries are intended solely to simplify things, and the full | | the full Notice should be read as it takes priority in the event of any ambiguit |
| Notice should be read as it takes priority in the event of any ambiguity or con | | y or conflicts. |
| flicts (so be sure to read the whole thing carefully!). | | |
| If you don’t understand any parts of the Notice, Contact Us with questions. | | If you don’t understand any parts of the Notice, Contact Us with questions. |
| Please follow the applicable link for additional important info if you live in t | | Please follow the applicable link for additional important info if you live in t |
| he Russian Federation or Türkiye. | | he Russian Federation or Türkiye. |
| Table of Contents | | Table of Contents |
| n | I. Personal Info We CollectPersonal Info You Provide | n | I. Personal Info We Collect and Use |
| Personal Info We Collect Automatically | | A. Players |
| Personal Info We Collect From Third Parties | | B. Website Visitors |
| Categories of Personal Info Collected & Disclosed | | C. Attendees |
| II. How We Collect Personal InfoCookies & Related Technologies | | |
| Analytics & Advertising | | |
| Facebook Fan Pages | | |
| III. How We Use And Disclose Personal InfoLegal Basis | | |
| Using Personal Info | | |
| Disclosing Personal Information | | |
| Communication & Player Behavior | | D. Communication & Player Behavior |
| Anti-Cheat | | E. Anti-Cheat |
| | | II. Personal Info We Disclose |
| | | A. Players |
| | | B. Website Visitors |
| | | C. Analytics & Advertising |
| | | III. How Long We Retain Personal Info |
| IV. Third-Party Websites And Services | | IV. Third-Party Services |
| V. International Personal Info Processing | | V. International Personal Info Processing |
| n | | n | A. Operating the Riot Services |
| | | B. Cross-Border Transfers and Storage |
| | | C. Our Data Privacy Framework Certification |
| VI. Your Rights, Choices And Controls | | VI. Your Rights, Choices, And Controls |
| | | A. Exercising Your Rights |
| | | B. Communications Choices |
| | | C. Cookies, Browser Controls, and Device Controls |
| VII. Security | | VII. Security |
| VIII. Updates And Revisions | | VIII. Updates And Revisions |
| IX. Contact Us | | IX. Contact Us |
| n | I. PERSONAL INFO WE COLLECT | n | I. PERSONAL INFO WE COLLECT AND USE |
| We collect personal info in three main ways: | | Summary: We collect and use personal info from three main types of Riot Services |
| | | users: |
| You provide it directly (such as by registering for an account). | | You play our games. |
| We record it automatically (including with technologies like cookies). | | You visit our websites. |
| We receive it from third parties (like social media companies). | | You attend in-person events. |
| The particular types of personal info we gather usually depends on how you inter | | We collect personal info you choose to provide, either directly, automatically ( |
| act with us, like which Riot Services you use and how you use them. | | like with cookies or scripts), or via third parties. If you decline, where we ne |
| | | ed your personal info to perform a contract with you (including taking steps pri |
| | | or to entering into a contract), to comply with our legal obligations, or to ach |
| | | ieve the purposes set out in this Notice, failure to provide that info may preve |
| | | nt you from accessing certain Riot Services or taking advantage of their full fu |
| | | nctionality. If you disclose any personal info relating to other people in conne |
| | | ction with the Riot Services, you represent that you have the authority to do so |
| | | and to permit us to use the personal info in accordance with this Notice. We do |
| | | not collect sensitive personal info, as defined under comprehensive state priva |
| | | cy laws, including the California Consumer Privacy Act and the European Union’s |
| | | GDPR. |
| Information that is de-identified, aggregated, or anonymized so that it cannot b | | We may process the personal info of individuals under the age of 18 where we hav |
| e used to identify an individual is not considered personal info. If we de-ident | | e obtained parental or legal guardian consent (where legally required) and in ac |
| ify, aggregate, or anonymize your personal info (for example, by deleting your e | | cordance with applicable laws. |
| mail address, Riot ID, and other identifiers), we commit to maintain and use it | | |
| in such form without attempting to re-identify it. | | |
| A. Personal Info You Provide | | |
| Summary: We collect personal info you choose to provide. You don’t have to discl | | |
| ose personal info when we ask you for it, but if you decline, you might not be a | | |
| ble to access certain Riot Services or take advantage of their full functionalit | | |
| y. | | |
| We collect personal info you provide on the Riot Services, including: | | |
| Your email address, date of birth, in-game name (e.g. Riot ID), and similar cont | | |
| act info (like when you register for an account); | | |
| Your username, password, and other details that help us secure and provide acces | | |
| s to the Riot Services (like when you login to our games or websites); | | |
| Your name, billing address, telephone number, payment method, and other details | | |
| to help process purchases you make (like when you buy Riot Points or shop at our | | |
| Merch Store); | | |
| Your support-related info, including the nature of your concern and your account | | |
| or order details (like when you request help from us by submitting a Player Sup | | |
| port ticket); | | |
| Your preferences, interests, and general demographic info (such as your hobbies, | | |
| favorite games, or other info you disclose, like when you respond to a survey); | | |
| Info related to contests or promotions (like to submit an entry, prove your elig | | |
| ibility, or claim a prize if you win); and | | |
| Your Riot Games account info (like your preferred game settings, key bindings, f | | |
| riends list, and mastery and rune pages). | | |
| The Riot Services also offer social features like voice and text chat. When you | | |
| use these features, the personal info you disclose may be seen or overheard by o | | |
| thers. We may collect and use the personal info you provide, including to enforc | | |
| e our Terms of Service (such as described in Anti-Cheat & Fraud Prevention and C | | |
| ommunication & Player Behavior below), and in some cases it may also be collecte | | |
| d or used by others without your express knowledge (for example, if you’re chatt | | |
| ing with another player while they stream a match). | | |
| When you play multiplayer games like League of Legends, note that some personal | | |
| info will be publicly accessible to others, such as your game statistics and per | | |
| formance. We may record gameplay and related personal info (such as your in-game | | |
| name, build order, and in-game actions), and replay or otherwise make it availa | | |
| ble to other players without further notice to you. For example, players can wat | | |
| ch each other play League of Legends using Spectator Mode, and we may use gamepl | | |
| ay footage to help promote or improve the Riot Services. | | |
| If you disclose any personal info relating to other people to us or to our servi | | |
| ce providers in connection with the Riot Services, you represent that you have t | | |
| he authority to do so and to permit us to use the personal info in accordance wi | | |
| th this Notice. | | |
| Send to top | | |
| B. Personal Info We Collect Automatically | | |
| Summary: We automatically collect some personal info about how you interact with | | |
| and navigate the Riot Services, as well as the device and software you use to d | | |
| o so. | | |
| Common examples include personal info regarding: | | |
| Your use of the Riot Services (such as timestamps, clicks, scrolling, browsing t | | |
| imes, browsing heatmaps, searches, referral/exit pages, and activity and interac | | |
| tions on our websites and in our game clients, including chat logs); | | |
| Your computer or device (such as IP address, which may be used to infer general | | |
| location at a city or country level, unique device IDs, processing capabilities, | | |
| manufacturer and model, language and other regional settings, and screen resolu | | |
| tion and similar settings); | | |
| Your connection to the Riot Services, including details about the network and so | | |
| ftware you’re using (such as browser type and version, operating system name and | | |
| version, ISP, and your preference settings); and | | |
| How the Riot Services perform, including problems you may encounter (such as loa | | |
| ding errors and response times). | | |
| We may use technologies like cookies, scripts, and our own servers to help us co | | |
| llect and store this personal info, including in log files (see II. How We Colle | | |
| ct Personal Info). | | |
| Send to top | | |
| C. Personal Info We Collect From Third Parties | | |
| Summary: Sometimes we obtain personal info from third parties to use along with | | |
| the personal info we collect ourselves. | | |
| We obtain personal info from third parties to supplement the personal info you p | | |
| rovide and the personal info we collect automatically, including from the follow | | |
| ing sources: | | |
| We obtain personal info from third party integrations if you activate their serv | | |
| ices in connection with the Riot Services. For example, if you link your Faceboo | | |
| k account with your Riot Games account, Meta may disclose personal info to us in | | |
| accordance with Facebook’s privacy notice and your Facebook privacy settings. Y | | |
| our privacy settings on the third party’s service control what personal info the | | |
| y can disclose to us—it can include personal info like your name, profile pictur | | |
| e, gender, age range, username, language, country, your friends and other person | | |
| al info you have made available on the platform. Please make sure you’re comfort | | |
| able with what they might disclose by reviewing their posted policies, and if ap | | |
| plicable, modifying your privacy settings directly on their service. | | |
| We obtain info from third parties in the analytics and advertising ecosystem to | | |
| help support our marketing initiatives, improve the Riot Services, and better ma | | |
| nage our ad campaigns (like by displaying more personalized ads and measuring ho | | |
| w effective they are). To learn more about these companies, see Analytics & Inte | | |
| rest-Based Ads. | | |
| We obtain info from vendors to help us identify from where you’re using the Riot | | |
| Services (like your approximate location based on your IP address). This helps | | |
| us, for example, process purchases (like assessing tax obligations), prevent fra | | |
| ud or abuse of the Riot Services (such as identifying suspicious transactions or | | |
| activity), and customize your visit (like displaying the Riot Services in your | | |
| local language). | | |
| We also receive personal info from third-party platforms (like the Apple App Sto | | |
| re or Google Play) if you download the Riot Services (such as the Riot Mobile ap | | |
| p) on your mobile device. This might include, for example, technical details (li | | |
| ke device IDs) and the fact that you’ve downloaded one of our apps. We also obta | | |
| in personal info from third-party gaming platforms (like Microsoft or Sony) in c | | |
| onnection with your use of the Riot Services. | | |
| We obtain personal info from social media platforms with which you interact. For | | |
| example, Meta provides us with personal info about your use of our fan pages on | | |
| Facebook. To learn more about this, see Facebook Fan Pages. | | |
| We obtain personal info that developers and other players provide to us. | | |
| We obtain personal info from public sources, such as personal info in the public | | |
| domain. | | |
| Send to top | | |
| D. Categories of Personal Info Collected & Disclosed | | |
| Depending on your use of the Riot Services, the following categories of personal | | Depending on your use of the Riot Services, the following categories of personal |
| info may have been collected and disclosed for a business purpose in the preced | | info may have been collected, processed, and disclosed for a business purpose i |
| ing 12 months: | | n the preceding 12 months: |
| Identifiers, including name, in-game name, username, email address, billing addr | | Identifiers, including name, in-game name, username, email address, billing addr |
| ess, telephone number, IP addresses, unique device IDs, and online identifiers | | ess, telephone number, IP address, unique device IDs, and online identifiers |
| Characteristics or demographics, including age and gender | | Characteristics or demographics, including age and gender |
| Commercial info, including interaction with the Riot Services, customer support | | Commercial info, including interaction with the Riot Services, customer support |
| info, preferences, interests, hobbies, favorite games, purchase history, and pay | | info, preferences, interests, hobbies, favorite games, purchase history, and pay |
| ment method | | ment method |
| n | Internet or other electronic network activity info, including the use of the Rio | n | Internet or other electronic network activity info, including the use of the Rio |
| t Services (timestamps, clicks, scrolling, browsing times, browsing heatmaps, se | | t Services (timestamps, clicks, scrolling, browsing times, browsing heatmaps, se |
| arches, referral/exit pages, and activity and interactions on our websites and i | | arches, referral/exit pages, and activity and interactions on our websites and i |
| n our game clients, including chat logs), computer or device (processing capabil | | n our game clients, including chat logs), computer or device (processing capabil |
| ities, manufacturer and model, language and other regional settings, screen reso | | ities, manufacturer and model, language and other regional settings, screen reso |
| lution and similar settings, and IP address (which may be used to infer general | | lution and similar settings), IP address (which may be used to infer general loc |
| location at a city or country level), connection to the Riot Services (browser t | | ation at a city or country level), connection to the Riot Services (browser type |
| ype and version, operating system name and version, ISP, and your preference set | | and version, operating system name and version, ISP, and your preference settin |
| tings), how the Riot Services perform (loading errors and response times), third | | gs), how the Riot Services perform (loading errors and response times), third-pa |
| -party platform and usage data, and advertising and analytics info | | rty platform and usage data, and advertising and analytics info |
| Audio, electronic, or similar info, including audio and text chat, recorded game | | Audio, electronic, visual, or similar info, including audio and text chat, image |
| play and related info (build order, and in-game actions) | | s and videos, recorded gameplay, and related info (build order, and in-game acti |
| | | ons) |
| | | Account and payment credentials,including passwords, card numbers, and security |
| | | codes |
| Inferences drawn from any of the above in this section | | Inferences drawn from any of the above in this section |
| n | Account and payment credentials, including passwords, card numbers, and security | n | Info that is de-identified, aggregated, or anonymized so that it cannot be used |
| codes | | to identify an individual is not personal info. If we de-identify, aggregate, or |
| | | anonymize your personal info (for example, by deleting your email address, Riot |
| | | ID, and other identifiers), we commit to maintain and use it in such form witho |
| | | ut attempting to re-identify it. |
| We do not collect sensitive personal info, as defined under comprehensive state | | Our processing of personal info for these purposes includes algorithms, artifici |
| privacy laws, including the California Consumer Privacy Act and the European Uni | | al intelligence (AI), machine learning, or other automated technologies, and man |
| on’s GDPR. | | ual (human) methods of processing. Our automated methods often are related to an |
| | | d supported by our manual methods. For example, to build, train, and improve the |
| | | accuracy of our automated voice and text chat analysis and evaluation, we manua |
| | | lly review and verify some of the output produced by the automated methods again |
| | | st the underlying data. |
| Send to top | | We use advanced tools to automatically scan certain types of content such as com |
| | | munications through social features like voice and text chat, and to monitor act |
| | | ivity, such as patterns of behavior. Such advanced automated tools are used for |
| | | the purposes of detecting and preventing violations of our policies or terms, un |
| | | authorized activity or other security risks, and illegal, fraudulent, offensive, |
| | | inappropriate, or other harmful behavior. |
| II. HOW WE COLLECT PERSONAL INFO | | A. Players |
| As discussed above (Personal Info We Collect Automatically), we automatically co | | The table below sets out: |
| llect some personal info about how you use and navigate the Riot Services. We ma | | |
| y combine this personal info with other personal info we gather from or about yo | | |
| u as described in this Notice, including to enforce our Terms of Service. | | |
| A. Cookies & Related Technologies | | Particular collection and processing activities of player personal info that may |
| | | apply |
| Summary: We use our own servers and technologies like cookies to automatically c | | Categories of personal info which we use for each activity |
| ollect and store info about how you interact with the Riot Services, as well as | | |
| the device you use to do so. | | |
| “Cookies” are small pieces of data that online services you use place on your de | | For players in the EEA, UK, or another jurisdiction with data protection laws re |
| vice for record-keeping and identification purposes. “Web beacons” are transpare | | quiring disclosure of our legal justifications for processing personal info (eac |
| nt pixel images that allow online services to collect info about the ways you in | | h called a “legal basis”), our legal basis for each activity |
| teract with them (like whether you’ve opened an email or clicked on an ad). Simi | | |
| lar common technologies include things like tags, scripts, local shared objects, | | |
| local storage (e.g., HTML5), and related tools. | | |
| The Riot Services use cookies, web beacons, and similar technologies to automati | | Activity |
| cally collect, store, and read files on your device. They may be delivered in a | | |
| first-party (i.e., by Riot Games) or third-party (i.e., by other companies) cont | | |
| ext. These tools help the Riot Services work and operate more efficiently, as we | | |
| ll as collect info about how you interact with us (see Personal Info We Collect | | |
| Automatically). | | |
| We also use our servers in connection with these technologies to collect info ab | | Categories of Personal Info |
| out the ways you interact with the Riot Services and store it in log files. This | | |
| may include, for example, info that your device, browser, or operating system s | | |
| ends to us when you access the Riot Services (like device IDs, IP addresses, and | | |
| hardware or software specifications) and details about how you use your Riot Ga | | |
| mes account (like the particular features you use, your in-game interactions and | | |
| statistics, and other similar personal info). | | |
| We use personal info gathered through our servers and technologies like cookies | | |
| in accordance with this Notice, including: | | |
| To monitor, secure, and maintain the Riot Services (like preventing fraud); | | |
| To enhance your browsing experience (such as allowing you to log-in to your acco | | |
| unt); | | |
| To analyze and improve our operations (like aggregating traffic and usage patter | | |
| ns); | | |
| For advertising purposes (see Analytics & Advertising); | | |
| To support and gauge the effectiveness of our communications and marketing campa | | |
| igns (like letting us know if you’ve clicked on our ads or opened our emails); | | |
| To better personalize your visit and store your preferences and settings (for ex | | |
| ample, displaying content in your local language); and | | |
| To otherwise manage our relationship with players and provide the Riot Services | | |
| under the Terms of Service (including to improve our services and ensure a more | | |
| positive and fair gaming environment, such as described in Anti-Cheat & Fraud Pr | | |
| evention and Communication & Player Behavior below). | | |
| You can learn more about cookies and similar technologies, including details of | | |
| how to manage or disable them by visiting AboutCookies.org or consulting your br | | |
| owser’s privacy features. Some ways of managing traditional cookies may not impa | | |
| ct the use of other technologies, but certain browsers may offer their own tools | | |
| for removing HTML5. Website visitors who are using a browser that sends a Do No | | |
| t Track signal or a browser that is Global Privacy Control compliant will have t | | |
| heir signals automatically applied to their consent settings on Riot Games websi | | |
| tes. | | |
| Please note that disabling technologies like cookies may prevent you from using | | |
| the full functionality of the Riot Services and the Riot Services may not work a | | |
| s we intended. | | |
| Send to top | | |
| B. Facebook Fan Pages | | |
| Summary: Riot Games has official Facebook fan pages. These include official Riot | | |
| Games and game-specific fan pages. Meta collects personal info from these pages | | |
| according to its privacy policy and provides statistics and insights to Riot Ga | | |
| mes to help us understand the types of actions people take on our fan pages (“in | | |
| sights data”). Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbo | | |
| ur, Dublin 2 Ireland (“Facebook Ireland”) and Riot Games are joint controllers f | | |
| or the collection of insights data relating to data subjects from the European E | | |
| conomic Area (EEA), United Kingdom (UK), and Switzerland. | | |
| You can find out more about how Meta collects insights data and what personal in | | |
| fo it discloses to us by visiting Information about Page Insights Data. Meta dis | | |
| closes insights data to us relating to our engagement with players, feedback on | | |
| the Riot Services, and statistics and demographics such as their age, gender, or | | |
| approximate location. You can also see the essence of our arrangement with Meta | | |
| in terms of how we have allocated data protection responsibilities between us r | | |
| egarding insights data by visiting Information about Page Insights. | | |
| Facebook Ireland has agreed to take primary responsibility for the processing of | | |
| insights data relating to EEA, UK, and Swiss data subjects. Therefore, if you a | | |
| re an EEA, UK, or Swiss data subject and have any queries or concerns with how y | | |
| our insights data is being processed through a Riot Games Facebook fan page, it’ | | |
| s best to contact Facebook Ireland in the first instance. However, you can exerc | | |
| ise your data protection rights regarding insights data in respect of and agains | | |
| t either of us. Please contact us at fbfanpages@riotgames.com to request your Fa | | |
| cebook insights data. | | |
| Send to top | | |
| III. HOW WE USE AND DISCLOSE PERSONAL INFO | | |
| We use and disclose your personal info in accordance with the legal bases set ou | | |
| t below to help us provide, operate, improve, understand, customize, support and | | |
| market the Riot Services. | | |
| A. Legal Basis | | Legal Basis |
| Summary: We rely on the following legal bases to use and disclose personal info | | Create and manage your Riot Account |
| for individuals where required by applicable law: (i) to provide the services un | | |
| der the Terms of Service, (ii) with your consent, (iii) in our legitimate intere | | |
| sts (such as safety, security, and providing a tailored service), and (iv) for o | | |
| ther legal reasons. | | |
| We rely on a number of legal bases to collect, use, disclose, and otherwise proc | | We process your info so you can register, update, and delete your account. |
| ess the personal info we have about you for the purposes described in this Notic | | |
| e. These legal bases include: | | |
| as is necessary to perform the Terms of Service and to provide the Riot Services | | – Identifiers |
| ; | | |
| where you have consented to the processing, which you may revoke at any time; | | – Characteristics or demographics |
| for Riot Games to comply with a legal obligation, a court order, or to exercise | | – Commercial info |
| and defend legal claims; | | |
| occasionally to protect your vital interests, or those of others; | | – Internet or other electronic network activity info |
| where necessary in the public interest; and | | – Audio, electronic, visual, or similar info |
| where necessary for the purposes of Riot Games’ or a third party’s legitimate in | | – Account and payment credentials |
| terests, such as those of visitors, users or partners. | | |
| To find out which specific legal bases we rely upon to use personal info about y | | – Inferences drawn |
| ou for a particular purpose, go to Using Personal Info and Disclosing Personal I | | |
| nfo. | | |
| | | Contract for the creation, management, and deletion of your Riot Account. |
| | | Log in securely to Riot Services |
| | | We provide authentication methods to access your account and Riot Services. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Account and payment credentials |
| | | Contract to provide secure login methods and account access for the Riot Service |
| | | s. |
| | | Protect your account from unauthorized access |
| | | We use security measures to secure your account from unauthorized access. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Account and payment credentials |
| | | Legitimate Interest to protect accounts from unauthorized access and ensure acco |
| | | unt security as part of our commitment to a safe and reliable service. |
| | | Get help from Player Support |
| | | We process your info to answer questions and resolve issues you raise with Riot |
| | | Player Support. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Characteristics or demographics |
| | | – Commercial info |
| | | – Audio, electronic, visual, or similar info |
| | | – Account and payment credentials |
| | | Contract with you to respond to inquiries, resolve issues, and provide customer |
| | | support for the Riot Services. |
| | | Use our automated support tools |
| | | We use chatbots and automated support tools to provide regionalized support and |
| | | route your support requests. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | – Audio, electronic, visual, or similar info |
| | | Contract to provide customer support and processing player inquiries under Riot’ |
| | | s Terms of Service. |
| | | Access and use Riot Services |
| | | We process your info to deliver the core experiences you expect from Riot Games, |
| | | and to operate and expand our business. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Commercial info |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | – Account and payment credentials |
| | | – Inferences drawn |
| | | Contract to fulfill our agreement to provide the Riot Services to you. |
| | | Legitimate Interest in operating and expanding our business. |
| | | Play Riot Services on your device according to your interests |
| | | We tailor your experience to fit your system setup, and personalize your experie |
| | | nce with the Riot Services, including by presenting content or features better t |
| | | ailored to your interests. |
| | | – Identifiers |
| | | – Commercial info |
| | | – Internet or other electronic network activity info |
| | | Legitimate Interest to optimize and tailor the Riot Services based on your devic |
| | | e and system capabilities, and your interests. |
| | | Enjoy updated and stable game and platform services |
| | | We monitor game platform health to maintain uptime and service reliability, prov |
| | | ide updates to improve or patch the Riot Services, and release new features. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Legitimate Interest to maintain the stability, availability, and performance of |
| | | the Riot Services. |
| | | Play on a responsive and optimized platform |
| | | We analyze the reliability of Riot Services to improve game performance and user |
| | | experience. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | Legitimate Interest to improve the stability, responsiveness, and overall perfor |
| | | mance of the Riot Services. |
| | | View match history, replays, and game results |
| | | We store game outcomes and in-game media to enable match replays, match history, |
| | | and end-of-game screens. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | – Audio, electronic, visual, or similar info |
| | | Legitimate Interest to enhance player experience by enabling access to match rep |
| | | lays, history, and post-game insights for review and improvement. |
| | | Play fair and follow in-game rules |
| | | We detect cheating and monitor for unauthorized behavior or modifications. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | – Audio, electronic, visual, or similar info |
| | | Legitimate Interest to maintain fair play by preventing cheating, exploitation, |
| | | and other policy violations. |
| | | Report bugs and experience |
| | | We monitor, investigate, and fix technical problems to improve game performance. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | Legitimate Interest to identify, diagnose, and resolve bugs or performance issue |
| | | s for a stable gaming experience. |
| | | Play in a safe and respectful environment |
| | | We analyze behavior and process reports to reduce disruptive or harmful behavior |
| | | . |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | – Commercial info |
| | | Legitimate Interest to promote a safe and fair gaming environment. |
| | | Participate in Riot surveys |
| | | We provide surveys and review their responses to enhance our products and servic |
| | | es. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | Legitimate Interest to gather player insights and improve the Riot Services base |
| | | d on feedback and survey responses. |
| | | Customize your Riot settings |
| | | We store and allow customization of various settings and preferences to allow yo |
| | | u to manage account info, such as preferred game settings, key bindings, friends |
| | | list, and rune pages. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Legitimate Interest to enable customization and management of account settings. |
| | | Chat with other players |
| | | We store in-game voice and text communication to provide these features in the R |
| | | iot Services. |
| | | When you use these features, the personal info you disclose may be seen or overh |
| | | eard by others. We may collect and use the personal info you provide, including |
| | | to enforce our Terms of Service (such as described in Anti-Cheat and Communicati |
| | | on & Player Behavior below). |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | Legitimate Interest to facilitate player communication and social interaction wi |
| | | thin the Riot Services. |
| | | Make purchases |
| | | We process payment info to enable purchases in the Riot Services. |
| | | Purchases may grant a license to virtual content. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Account and payment credentials |
| | | – Commercial info |
| | | Legal Obligation to process transactions, fulfill purchases, and comply with fin |
| | | ancial and regulatory requirements. |
| | | Contract to fulfill transactions and provide purchased goods in accordance with |
| | | our contract with you. |
| | | Participate in Riot marketing |
| | | We deliver ads and other promotional content to market Riot Services. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial Info |
| | | Consent to deliver personalized marketing and promotional content about Riot Ser |
| | | vices. |
| | | Join contests, promotions, and competitive events |
| | | We collect your info to manage entries. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Internet or other electronic network activity info |
| | | – Commercial Info |
| | | Contract to fulfill our contractual obligations to participants. |
| | | Legitimate Interest to fulfill promotion participation agreements and enhance pl |
| | | ayer engagement. |
| | | Use Riot Services to help us improve |
| | | When you use Riot Services, we analyze your activity to understand usage, improv |
| | | e services, develop new features, and measure their impact. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Commercial info |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | – Account and payment credentials |
| | | – Inferences drawn |
| | | Legitimate Interest in understanding how the Riot Services are used to better im |
| | | prove them, develop new products, and understand their impact and reach. |
| | | Participate as a community partner or influencer |
| | | We collect info from community partners and influencers to manage communications |
| | | , track participation, and promote community-driven initiatives. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Commercial info |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | Legitimate Interest to operate Riot’s community programs, facilitate mutually be |
| | | neficial influencer relationships, and promote community-driven initiatives. |
| | | Contract where individuals request to join and participate under agreed terms. |
| Send to top | | Send to top |
| n | B. Using Personal Info | n | B. Website Visitors |
| Summary: We use the personal info we collect (both individually and in combinati | | The table below sets out: |
| on with other personal info collected under this Notice) to help us operate our | | |
| business, provide and improve our products and services, communicate with you, a | | |
| nd advertise effectively. The particular ways we use your personal info often de | | |
| pend on how you choose to use the Riot Services. | | |
| Some of the most common examples of how we use personal info include: | | Particular collection and processing activities of website visitor personal info |
| | | that may apply |
| To provide the Riot Services to you, respond to inquiries, fulfill requests, and | | Categories of personal info which we use for each activity |
| process transactions (like helping you create an account, find a match, and res | | |
| olve Player Support issues). We engage in these activities to manage our contrac | | |
| tual relationship with you and, where relevant, to comply with a legal obligatio | | |
| n (e.g. related to payment transactions) or based upon our legitimate interest i | | |
| n doing so; | | |
| To deliver and tailor our communications with you, like by sending you important | | For website visitors in the EEA, UK, or another jurisdiction with data protectio |
| account-related announcements or promotional communications that we believe may | | n laws requiring disclosure of our legal justifications for processing personal |
| interest you (for details about managing your communication options, check out | | info, our legal basis for each activity |
| Your Rights, Choices, and Controls below). We engage in these activities with yo | | |
| ur consent (where required by law), where we have a legitimate interest (e.g. to | | |
| promote the Riot Services and keep you interested in them through personalized | | |
| messages) or, in the case of account-related announcements, to perform our contr | | |
| act with you; | | |
| To administer surveys, contests, sweepstakes, competitive game modes, and simila | | Activity |
| r offerings (such as confirming your eligibility or sending you a prize if you w | | |
| in). We engage in these activities to manage our contractual relationship with y | | |
| ou, or for our legitimate interest (e.g. to promote the Riot Services and keep y | | |
| ou interested in them); | | |
| To monitor, analyze, protect, test, and improve our services and operations (lik | | Categories of Personal Info |
| e measuring how the Riot Services perform, tracking usage patterns, and fixing b | | |
| ugs or errors). We engage in these activities to manage our contractual relation | | |
| ship with you, to comply with a legal obligation (e.g. to keep the Riot Services | | |
| secure), and/or because we have a legitimate interest (e.g. understanding how t | | |
| he Riot Services are used, keeping them secure, improving them, and developing n | | |
| ew products); | | |
| To research and better understand the Riot Services and how they’re used. We eng | | Legal Basis |
| age in these activities with your consent and/or because we have a legitimate in | | |
| terest (e.g. understanding how the Riot Services are used, keeping them secure, | | |
| improving them, developing new products, and understanding the impact and reach | | |
| of the Riot Services); | | |
| To advertise and promote the Riot Services, including displaying advertising rel | | Navigate and interact with Riot’s websites |
| ated to the Riot Services on third-party websites and platforms, improving, deve | | |
| loping, and implementing marketing campaigns, analyzing and measuring the effect | | |
| iveness of those ads and campaigns, and showing you ads that are most relevant t | | |
| o you about the Riot Services. We engage in these activities with your consent o | | |
| r where we have a legitimate interest (marketing our and others’ products and se | | |
| rvices and understanding the effectiveness of our marketing campaigns). For info | | |
| rmation on how to opt out of personalized advertising on third-party platforms, | | |
| please see Your Rights, Choices and Controls; | | |
| To personalize your experience with the Riot Services, including by presenting c | | We use analytics and heatmaps to understand how you engage with Riot’s websites |
| ontent or features better tailored to your interests. We engage in these activit | | (e.g., mouse movement, clicks, and dark spots). |
| ies with your consent or where we have a legitimate interest (e.g. improving our | | |
| Riot Services by making them more personalized); | | |
| To improve and provide updates for the Riot Services (like patching our games an | | – Identifiers |
| d releasing new features). We engage in these activities to manage our contractu | | |
| al relationship with you, to comply with a legal obligation, and/or because we h | | |
| ave a legitimate interest (e.g., understanding how the Riot Services are used, k | | |
| eeping them secure, improving them, developing new products, and understanding t | | |
| he impact and reach of the Riot Services); | | |
| To operate and expand our business. We engage in these activities to manage our | | – Internet or other electronic network activity info |
| contractual relationship with you, to comply with a legal obligation, and/or bec | | |
| ause we have a legitimate interest in operating and expanding our business; and | | |
| To facilitate use of or integration with the Riot Services, social sharing, thir | | Consent (EU) to analyze website interactions and enhance user experience. |
| d-party partnerships, and related functionality (such as supporting chat feature | | |
| s). We engage in these activities with your consent or where we have a legitimat | | |
| e interest (e.g. increasing customer engagement with our products and the Riot S | | |
| ervices). | | |
| We may also use, disclose, and preserve personal info as necessary or appropriat | | Legitimate Interest (non-EU) to evaluate website performance and optimize functi |
| e, including when necessary for a legal obligation or legitimate or public inter | | onality for a better user experience. |
| est or to protect the vital interest of you or someone else, such as to: | | |
| Comply with applicable law or respond to legal process (like requests from law e | | Use core or optional website features |
| nforcement or other public or government authorities); | | |
| Securely operate the Riot Services (like stopping attacks on our systems); | | We use cookies to enable required functionality and optional personalizations on |
| | | our websites. |
| Protect players and third parties (such as to help prevent serious injury, abuse | | – Identifiers |
| , or crime); and | | |
| Protect our own rights, property, and operations (like enforcing our contracts a | | – Internet or other electronic network activity info |
| nd terms—including the Terms of Service—and pursuing available remedies or limit | | |
| ing the damages we may sustain). | | |
| For example, if applicable laws relating to child sexual exploitation require us | | Contract to provide core website functionality and ensure proper operation of th |
| to report personal info, such as identifiers, characteristics or demographics, | | e Riot Services in accordance with our Terms of Service. |
| commercial info, internet or other electronic network activity info, audio/elect | | |
| ronic or similar info, or account and payment credentials, to public or governme | | |
| nt authorities, we may do so based on the above legal bases. | | |
| We use advanced tools to automatically scan certain types of content such as com | | Consent to provide optional website features, including personalized content. |
| munications through social features like voice and text chat, and to monitor act | | |
| ivity, such as patterns of behavior. Such advanced automated tools are used for | | |
| the purposes of detecting and preventing violations of our policies or terms, un | | |
| authorized activity or other security risks, and illegal, fraudulent, offensive, | | |
| inappropriate, or other harmful behavior. For more information about the use of | | |
| these tools, check out Communication & Player Behavior and Anti-Cheat & Fraud P | | |
| revention below. | | |
| | | Get a tailored website experience |
| | | We adjust content based on your device or browser settings. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Legitimate Interest to optimize website functionality and personalize content ba |
| | | sed on system capabilities. |
| | | Enter a contest, promotion, complete a survey, or use interactive features like |
| | | image generation tools on our website |
| | | We administer surveys, contact participants, and fulfill related actions. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Internet or other electronic network activity info |
| | | – Commercial Info |
| | | – Audio, electronic, visual, or similar info |
| | | Consent to participate in promotions, surveys, or use interactive features. |
| Send to top | | Send to top |
| n | C. Disclosing Personal Info | n | C. Attendees |
| Summary: We disclose your personal info for the purposes set out in this Notice, | | The table below sets out: |
| including to provide the Services, for advertising purposes, to enforce the Ter | | |
| ms of Service, secure the Riot Services, or if we’re required to do so by law or | | |
| respond to legal process. In certain jurisdictions, we may use advertising serv | | |
| ices that obtain information from cookies or other trackers or use your email ad | | |
| dress, including for the purpose of delivering advertising to you based on your | | |
| activities across third party, nonaffiliated websites and platforms. In states w | | |
| ith comprehensive privacy laws where this sort of advertising may be subject to | | |
| an opt out, we do not do this.. In other words, we do not “sell,” “share,” or us | | |
| e personal info for “targeted advertising” purposes in those U.S. states that re | | |
| quire these defined activities to be subject to an opt-out. | | |
| We may disclose the personal info we collect to the following categories of part | | Particular collection and processing activities of event attendees and other in- |
| ies: | | person visitor personal info that may apply |
| To Riot Games-controlled subsidiaries and affiliates that provide services to us | | Categories of personal info which we use for each activity |
| so we can more seamlessly operate, support, and improve the Riot Services (such | | |
| as to facilitate account transfers and provide Player Support in your local lan | | |
| guage). Since we’re a global company, this means your personal info may be trans | | |
| ferred to or stored in locations outside your country of residence (see Internat | | |
| ional Personal Info Processing). To learn more about the Riot Games entity or, w | | |
| here applicable, entities that control and are responsible for your personal inf | | |
| o, see Contact Us below. | | |
| To service providers that operate on our behalf for the purposes discussed in th | | For attendees in the EEA, UK, or another jurisdiction with data protection laws |
| is Notice (see Using Personal Info). For example, when you buy something on the | | requiring disclosure of our legal justifications for processing personal info, o |
| Riot Services, we’ll disclose your payment-related personal info to entities we’ | | ur legal basis for each activity |
| ve engaged to process payments and provide similar financial services (like frau | | |
| d prevention). Other common examples include service providers that help us stor | | |
| e data, send marketing emails, provide Player Support services, assist with rese | | |
| arch and analysis of our services, and organize competitive tournaments. We may | | |
| also transfer your personal info in some cases to our professional advisers (who | | |
| are sometimes independent “data controllers”) such as lawyers and accountants ( | | |
| e.g. when enforcing our contract with you). | | |
| To marketing, advertising, and analytics partners (see Analytics & Advertising). | | Activity |
| To allow you to make information available to other players. For example, if you | | Categories of Personal Info |
| choose to disclose personal info publicly through interactive features we contr | | |
| ol, such as voice and text chat, you should understand that this personal info b | | |
| ecomes viewable and/or accessible to others. We reserve the right (but have no o | | |
| bligation) to monitor and record your use of them, including for purposes like e | | |
| nforcing our Terms of Service and applicable player behavior requirements (see C | | |
| ommunication & Player Behavior and Anti-Cheat & Fraud Prevention. | | |
| To recipients in the event of any reorganization, merger, sale, joint venture, a | | Legal Basis |
| ssignment, transfer, or other disposition of all or any portion of our business, | | |
| assets, or stock (including in connection with any bankruptcy or similar procee | | |
| dings). This means your personal info may be one of the assets transferred to th | | |
| e acquiring entity in such situations, according to Riot Games’ legitimate inter | | |
| est in engaging in such transactions and operating and expanding our business. | | |
| To the Riot Games developer community via the Riot Games API so they can help co | | Visit a Riot office or event |
| ntribute to the player experience. Please note that your in-game name (e.g. Summ | | |
| oner Name or Riot ID) and gameplay statistics (like your match history, item bui | | |
| lds, and average number of kills and deaths) are viewable to others and may be d | | |
| isclosed through the API. | | |
| We may also disclose personal info to: | | We use CCTV and conduct screening to ensure physical security. |
| Comply with applicable law or respond to legal process (like requests from law e | | – Identifiers |
| nforcement or other public or government authorities), including based upon our | | |
| legitimate interest in doing so; | | |
| Securely operate the Riot Services (like stopping attacks on our systems), based | | – Audio, electronic, visual, or similar info |
| on Riot Games’ players’ and non-players’ legitimate interest in the Riot Servic | | |
| es being a safe and secure environment; | | |
| Protect players and non-players (such as to help prevent serious injury, abuse, | | Legitimate Interest to ensure the safety and security of visitors. |
| or crime), based on Riot Games’ players’ and non-players’ legitimate interest in | | |
| the Riot Services being a safe and secure environment; and | | |
| Protect our own rights, property, and operations (like enforcing our contracts a | | Provide feedback to Riot |
| nd terms—including the Terms of Service—and pursuing available remedies or limit | | |
| ing the damages we may sustain), based on Riot Games’ legitimate interest in pro | | |
| tecting and preserving such and enforcing its legal rights. | | |
| | | We collect survey responses to improve events and Riot Services. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | Legitimate Interest to evaluate visitor feedback and improve the Riot Services. |
| | | Consent to provide feedback and demographic info to improve the Riot Services. |
| | | Make purchases |
| | | We process your transactions for event tickets, merchandise, or refreshments. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Account and payment credentials |
| | | – Commercial info |
| | | Legal Obligation to process transactions, fulfill purchases, and comply with fin |
| | | ancial and regulatory requirements. |
| | | Contract to fulfill transactions and provide purchased goods in accordance with |
| | | our contract with you. |
| | | Appear in event recordings or promotional content |
| | | We capture and store photos and video at events to promote Riot activities and c |
| | | ommunity engagement. |
| | | – Audio, electronic, visual, or similar info |
| | | Legitimate Interest to document and promote Riot events, enhance community engag |
| | | ement, and create promotional content. |
| Send to top | | Send to top |
| n | D. Analytics & Advertising | n | |
| Summary: Some of the personal info we collect is used and disclosed for analytic | | |
| s and advertising purposes. | | |
| Some of the personal info we collect is used and disclosed for analytics and adv | | |
| ertising purposes. This personal info may be collected through cookies and other | | |
| technologies incorporated into the Riot Services as described in Cookies & Rela | | |
| ted Technologies. In addition to the technologies we operate, we incorporate tec | | |
| hnologies offered by service providers. For example, we use technologies from an | | |
| alytics providers (like Google Analytics) to help evaluate and report on the use | | |
| of Riot Services and technologies from ad partners (like Meta) to support our m | | |
| arketing and advertising efforts. Some of these technologies are able to track y | | |
| our activities across non-affiliated services and obtain or infer personal info | | |
| about you for purposes of showing you relevant advertising based on your prefere | | |
| nces and interests. | | |
| We have chosen not to use advertising services that constitute a “sale,” “share” | | |
| or use of personal info of consumers for “targeted advertising” purposes in tho | | |
| se U.S. states that require these defined activities to be subject to an opt-out | | |
| . For those U.S. states that require an opt-out, we require the ad partners we w | | |
| ork with to process the personal info they receive only as permitted by a servic | | |
| e provider or processor under state privacy law, and only to provide the service | | |
| s. We accomplish this through contractual restrictions with our ad partners and | | |
| technical controls, including by enabling settings (where offered by an ad partn | | |
| er) limiting their processing of personal info (such as the “Limited Data Use” s | | |
| etting within Meta). We are therefore not required to provide an opt-out of the | | |
| “sale” or “sharing” or use of personal information for “targeted advertising,” a | | |
| s those are defined under applicable laws. | | |
| Some analytics providers and ad partners offer you choices about how they collec | | |
| t and use your personal info directly on their websites. To learn more about opt | | |
| ing out of Google Analytics, please review Section VI. Please note that opting o | | |
| ut through these industry tools won’t necessarily prevent personal info from bei | | |
| ng collected automatically on the Riot Services, and it doesn’t mean you’ll rece | | |
| ive fewer ads or stop them from being displayed. Instead, the ads you do receive | | |
| might be less relevant to your interests. | | |
| Send to top | | |
| E. Communication & Player Behavior | | D. Communication & Player Behavior |
| We’ve empowered our players to help enforce our policies (e.g. the acceptable us | | We’ve empowered our players to help enforce our policies (e.g., the acceptable u |
| e and behavioral policies that we publish from time to time on the Riot Services | | se and behavioral policies that we publish from time to time on the Riot Service |
| ) related to certain in-game behavior. For example, players may report each othe | | s) related to certain in-game behavior. For example, players may report each oth |
| r and submit info about their in-game activity and actions to help us determine | | er and submit info about their in-game activity and actions to help us determine |
| if the reported behavior constituted a violation of rules and procedures that ap | | if the reported behavior constitutes a violation of rules and policies that app |
| ply to player conduct, as well as any potential repercussions (such as temporary | | ly to player conduct, as well as any potential repercussions (such as temporary |
| or permanent account suspensions or chat restrictions). | | or permanent account suspensions or chat restrictions). |
| We also record and store, and reserve the right (but have no obligation) to moni | | We also record and store, and reserve the right (but have no obligation and wher |
| tor voice and text chat and similar details about optional interactions for a pe | | e legally permissible) to monitor voice and text chat and similar details about |
| riod we determine is appropriate to help us, among other things, address disrupt | | optional interactions for a period we determine is appropriate to help us, among |
| ive behavior, improve our services, enforce our rules and policies and Terms of | | other things, address disruptive behavior, enforce our rules and policies and T |
| Service, and foster a more positive gaming community for our players. We engage | | erms of Service, and foster a safer and more positive gaming community for our p |
| in these activities to manage our contractual relationship with you, comply with | | layers. |
| a legal obligation (e.g. to keep the Riot Services safe and secure), and/or bec | | |
| ause we have a legitimate interest (e.g. understanding how the Riot Services are | | |
| used, keeping them secure, and improving them). | | |
| We use both manual (like enabling you to report such behavior through Player Sup | | We use both manual (like enabling you to report such behavior through Player Sup |
| port tickets) and advanced automated (such as machine learning, transcription, a | | port tickets) and advanced automated (such as machine learning, transcription, a |
| nd analysis) tools and techniques to support these efforts. | | nd analysis) tools and techniques to support these efforts. Where possible, we a |
| | | lso use anonymized data to develop and improve this process. For example, as par |
| | | t of our voice and text chat evaluation, we leverage artificial intelligence lab |
| | | eling tools to analyze anonymized chat logs and improve accuracy. |
| To enable us to monitor compliance with our policies and terms, we develop templ | | To enable us to monitor compliance with our policies and terms, we develop templ |
| ate patterns of inappropriate behavior (e.g. abuse, hate speech, cheating, threa | | ate patterns of inappropriate behavior (e.g., abuse, hate speech, cheating, thre |
| ts, offensive or inappropriate names), which we consider indicative of prohibite | | ats, offensive or inappropriate names), which we consider indicative of prohibit |
| d behaviors. We do this based upon an analysis of social features like voice and | | ed behaviors. We do this based upon an analysis of social features like voice an |
| text chat, including files uploaded or exchanged through chat, and actual behav | | d text chat, including files uploaded or exchanged through chat, and actual beha |
| iors when you use the Riot Services. We grade these patterns of inappropriate be | | viors when you use the Riot Services. We grade these patterns of inappropriate b |
| havior based upon their severity with different consequences (e.g. temporary or | | ehavior based upon their severity with different consequences (e.g., temporary o |
| permanent account restrictions or communications restrictions) for players based | | r permanent account restrictions or communications restrictions) for players bas |
| upon how serious their conduct is. If another player makes a complaint about yo | | ed upon how serious their conduct is. If another player makes a complaint about |
| ur behavior, our advanced automated tools use these patterns of inappropriate be | | your behavior, our advanced automated tools use these patterns of inappropriate |
| havior and grading system to compare your behavior over time with these patterns | | behavior and grading system to compare your behavior over time with these patter |
| of inappropriate behavior and, if it is determined that you have engaged in ina | | ns of inappropriate behavior and, if it is determined that you have engaged in i |
| ppropriate behavior, make a decision as to the consequences for you of your beha | | nappropriate behavior, make a decision as to the consequences for you of your be |
| vior. This helps us enforce our policies and terms, secure the Riot Services, de | | havior. This helps us enforce our policies and terms, secure the Riot Services, |
| tect and prevent unauthorized activity, maintain the competitive integrity of th | | detect and prevent unauthorized activity, maintain the competitive integrity of |
| e Riot Services, and prevent illegal, fraudulent, offensive, inappropriate, or o | | the Riot Services, and prevent illegal, fraudulent, offensive, inappropriate, or |
| ther harmful behavior. | | other harmful behavior. |
| Our complaints procedure may allow you to appeal a decision. In this case, we ma | | Our complaints procedure may allow you to appeal a decision. In this case, we ma |
| y provide you with info that illustrates our rationale and factors that contribu | | y provide you with info that illustrates our rationale and factors that contribu |
| ted to our decision, along with some tips on how to avoid repeating such behavio | | ted to our decision, along with some tips on how to avoid repeating such behavio |
| r in the future. If you still wish to appeal, you may request one of our agents | | r in the future. If you still wish to appeal, you may request one of our agents |
| to review your case who will make a final manual determination as to the correct | | to review your case who will make a final manual determination as to the correct |
| outcome based on the available evidence. | | outcome based on the available evidence. |
| Please be kind to other players, observe our policies related to player behavior | | Please be kind to other players, observe our policies related to player behavior |
| (including our Terms of Service), and always be thoughtful about how you commun | | (including our Terms of Service), and always be thoughtful about how you commun |
| icate with others! | | icate with others! |
| n | | n | Send to top |
| F. Anti-Cheat | | E. Anti-Cheat |
| We always seek to offer players a fair, fun, and competitive gaming experience o | | We always seek to offer players a fair, fun, and competitive gaming experience o |
| n the Riot Services. Our Terms of Service strictly prohibit use of unauthorized | | n the Riot Services. Our Terms of Service strictly prohibit use of unauthorized |
| third-party programs that interact with the Riot Services, including mods, hacks | | third-party programs that interact with the Riot Services, including mods, hacks |
| , cheats, scripts, bots, trainers, and automation programs. As described in Comm | | , cheats, scripts, bots, trainers, and automation programs. As described in Comm |
| unication & Player Behavior, we may use anti-cheat and fraud prevention technolo | | unication & Player Behavior, we may use anti-cheat and fraud prevention technolo |
| gies (such as anti-cheat software that may run in the background of your device) | | gies (such as anti-cheat software that may run in the background of your device) |
| that may make automated decisions (such as temporary or permanent account suspe | | that may make automated decisions (such as temporary or permanent account suspe |
| nsions, communications restrictions, removal of content, or limited access to ga | | nsions, communications restrictions, removal of content, or limited access to ga |
| me content) based on our monitoring of social features like voice and text chat | | me content) based on our monitoring of social features like voice and text chat |
| and actual behaviors when you use the Riot Services (see Personal Info We Collec | | and actual behaviors when you use the Riot Services. |
| t). We engage in these activities to manage our contractual relationship with yo | | |
| u, comply with legal obligations (e.g. to keep the Riot Services secure), and/or | | |
| because we have a legitimate interest (e.g. understanding how the Riot Services | | |
| are used, maintaining their integrity, and improving them). | | |
| Our complaints procedure may allow you to appeal a decision. In this case, you m | | Our complaints procedure may allow you to appeal a decision. You may be able to |
| ay request one of our agents to review your case who will make a final manual de | | request one of our agents to review your case, who will make a final manual dete |
| termination as to the correct outcome based on the available evidence. | | rmination as to the correct outcome based on the available evidence. |
| Send to top | | Send to top |
| n | | n | II. PERSONAL INFO WE DISCLOSE |
| | | Summary: We disclose your personal info for the purposes set out in this Notice, |
| | | including to provide the Riot Services, for advertising purposes, to enforce th |
| | | e Terms of Service, secure the Riot Services, or if we’re required to do so by l |
| | | aw or respond to legal process. In certain jurisdictions, we may use advertising |
| | | services that obtain info from cookies or other trackers or use your email addr |
| | | ess, including for the purpose of delivering advertising to you based on your ac |
| | | tivities across third-party, nonaffiliated websites and platforms. In states wit |
| | | h comprehensive privacy laws where this sort of advertising may be subject to an |
| | | opt out, we do not do this. In other words, we do not “sell,” “share,” or use p |
| | | ersonal info for “targeted advertising” purposes in those U.S. states that requi |
| | | re these defined activities to be subject to an opt-out. |
| | | We disclose your personal info to Riot Games-controlled subsidiaries and affilia |
| | | tes that provide services to us so we can more seamlessly operate, support, and |
| | | improve the Riot Services (such as to facilitate account transfers and provide P |
| | | layer Support in your local language). Since we’re a global company, this means |
| | | your personal info may be transferred to or stored in locations outside your cou |
| | | ntry of residence (see International Personal Info Processing). To provide the R |
| | | iot Services to you, we may outsource the processing of your personal info to th |
| | | ird parties. To learn more about the Riot Games entity or, where applicable, ent |
| | | ities that control and are responsible for your personal info, see Contact Us be |
| | | low. |
| | | We disclose personal info from two main types of Riot Services users: |
| | | You play our games. |
| | | You visit our websites. |
| | | A. Players |
| | | The table below sets out: |
| | | Particular disclosure activities of player personal info that may apply |
| | | Categories of personal info disclosed for each activity |
| | | Categories of recipients of the personal info disclosed for each activity |
| | | For players in the EEA, UK, or another jurisdiction with data protection laws re |
| | | quiring disclosure of our legal justifications for processing personal info, our |
| | | legal basis for each activity |
| | | Activity |
| | | Categories of Personal Info |
| | | Categories of Recipients |
| | | Legal Basis |
| | | Get help from Player Support |
| | | We disclose your info with agents so they can assist with service requests. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | Player Support service providers |
| | | Contract by enabling customer support agents to address player inquiries and ser |
| | | vice tickets. |
| | | Make purchases |
| | | We disclose your info to process payments and prevent fraud. |
| | | – Identifiers |
| | | – Account and payment credentials |
| | | – Commercial info |
| | | Financial service providers |
| | | Legal Obligation to process transactions, fulfill purchases, and comply with fin |
| | | ancial and regulatory requirements. |
| | | Contract to fulfill transactions and provide purchased goods in accordance with |
| | | our contract with you. |
| | | Participate as a community partner or influencer |
| | | We engage with community partners and influencers and store related data. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Commercial info |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | Third-party partners |
| | | Legitimate Interest to operate Riot’s community programs, facilitate mutually be |
| | | neficial influencer relationships, and promote community-driven initiatives. |
| | | Contract where individuals request to join and participate under agreed terms. |
| | | Provide personal info that has been lawfully requested from authorities |
| | | We process and disclose personal info when required by law or regulation. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Commercial info |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | – Account and payment credentials |
| | | – Inferences drawn |
| | | Public or government entities |
| | | Legal Obligation to comply with legal requirements. |
| | | Play in a safe online environment |
| | | We report potential exploitation or harmful activity to authorities. For example |
| | | , applicable laws relating to child sexual exploitation may require us to report |
| | | personal info to public or government authorities. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Internet or other electronic network activity info |
| | | – Audio, electronic, visual, or similar info |
| | | – Commercial info |
| | | – Account and payment credentials |
| | | Public or government entities |
| | | Legal Obligation to detect, investigate, and report cases of exploitation or har |
| | | mful activities to law enforcement and regulatory authorities. |
| | | Use our services during a business change like a merger or acquisition |
| | | We may disclose info as part of a merger, acquisition, or similar transaction. |
| | | – Identifiers |
| | | – Commercial info |
| | | – Potential acquirers |
| | | – Professional advisers |
| | | Legitimate Interest to facilitate mergers, acquisitions, or corporate transactio |
| | | ns that may involve the transfer of personal info. |
| | | Contract, where applicable, to fulfill our obligations related to business trans |
| | | actions. |
| | | Use community websites that show your in-game stats |
| | | We provide access to in-game stats through approved Riot API partners. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | Approved developers and the public via Riot API |
| | | Legitimate Interest to provide community features such as in-game statistics thr |
| | | ough approved Riot API partners in accordance with Riot’s Terms of Service. |
| | | Use Riot Services securely |
| | | We disclose data to detect and stop cyber threats, fraud, or unauthorized access |
| | | . |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | – Security and integrity services |
| | | – Public or government entities |
| | | Legitimate Interest to detect, prevent, and mitigate security threats, including |
| | | fraud, cyberattacks, and unauthorized access. |
| | | Use Riot Services in accordance with our Terms of Service |
| | | To enforce Riot’s Terms of Service, we disclose data to investigate violations, |
| | | pursue legal claims, defend against disputes, and limit potential damages. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | – Professional advisers |
| | | – Public or government entities |
| | | Legitimate Interest to enforce Riot’s Terms of Service, investigate violations, |
| | | pursue legal claims, and defend against disputes. |
| | | Legal Obligation to comply with legal requirements when taking legal action or r |
| | | esponding to regulatory obligations. |
| | | Link your Riot account with partners |
| | | We disclose data with third-party platforms (e.g., Discord, Twitch, and Xbox) wh |
| | | en you use social integration features. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Console and platform partners |
| | | Contract to provide partnership benefits where users have consented to participa |
| | | te in integrations with third-party services. |
| | | Join contests, promotions, and competitive events |
| | | We use and disclose your info to manage entries. |
| | | – Identifiers |
| | | – Characteristics or demographics |
| | | – Internet or other electronic network activity info |
| | | – Commercial Info |
| | | – Promotional service providers |
| | | – Third-party partners, including Tournament Organizers |
| | | Contract to fulfill our contractual obligations to participants. |
| | | Legitimate Interest to fulfill promotion participation agreements and enhance pl |
| | | ayer engagement. |
| | | Send to top |
| | | B. Website Visitors |
| | | The table below sets out: |
| | | Particular disclosure activities of website visitor personal info that may apply |
| | | Categories of personal info disclosed for each activity |
| | | Categories of recipients of the personal info disclosed for each activity |
| | | For website visitors in the EEA, UK, or another jurisdiction with data protectio |
| | | n laws requiring disclosure of our legal justifications for processing personal |
| | | info, our legal basis for each activity |
| | | Processing Activity |
| | | Categories of Personal Info |
| | | Categories of Recipients |
| | | Legal Basis |
| | | Navigate and interact with our website |
| | | We use analytics and heatmaps to understand how you engage with Riot’s website ( |
| | | e.g., mouse movement, clicks, dark spots). |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Inferences drawn |
| | | Website performance and analytics service providers |
| | | Legitimate Interest to analyze user interactions and improve website functionali |
| | | ty and user experience. |
| | | Consent to collect insights on website interactions for optimization purposes. |
| | | Log in to Riot Services |
| | | We disclose login credentials with partners to authenticate users and enable sec |
| | | ure access. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Console and platform partners |
| | | Contract to authenticate users and provide secure access to Riot Services. |
| | | Receive Riot marketing emails |
| | | We disclose your info to email partners to send you updates about Riot Services. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Marketing, advertising, and analytics partners |
| | | Consent to send marketing communications and updates about Riot Services. |
| | | Click on third-party links |
| | | We may facilitate connections to third-party services, who handle your data unde |
| | | r their own policies, and whose practices we do not endorse. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | Third-party partners |
| | | Legitimate Interest to facilitate user interactions with third-party websites an |
| | | d services. |
| | | Engage with cookies, pixels, or ad tracking tools |
| | | We use tracking technologies to analyze interactions with Riot’s websites, measu |
| | | re ad performance, and optimize marketing campaigns, including the use of cookie |
| | | s, tracking pixels (e.g., Meta Pixel), and similar technologies. |
| | | – Identifiers |
| | | – Internet or other electronic network activity info |
| | | – Commercial info |
| | | – Website performance and analytics service providers |
| | | – Marketing, advertising, and analytics partners |
| | | Consent for non-essential cookies and ad tracking. |
| | | Legitimate Interest for essential website functionality and performance monitori |
| | | ng. |
| | | Send to top |
| | | C. Analytics & Advertising |
| | | Some of the personal info we collect is used and disclosed for analytics and adv |
| | | ertising purposes. This personal info may be collected through cookies and other |
| | | technologies incorporated into the Riot Services as described in Cookies, Brows |
| | | er Controls, and Device Controls. In addition to the technologies we operate, we |
| | | incorporate technologies offered by service providers. For example, we use tech |
| | | nologies from analytics providers (like Google Analytics) to help evaluate and r |
| | | eport on the use of Riot Services and technologies from ad partners (like Meta) |
| | | to support our marketing and advertising efforts. Some of these technologies are |
| | | able to track your activities across non-affiliated services and obtain or infe |
| | | r personal info about you for purposes of showing you relevant advertising based |
| | | on your preferences and interests. |
| | | We have chosen not to use advertising services that constitute a “sale,” “share” |
| | | or use of personal info of consumers for “targeted advertising” purposes in tho |
| | | se U.S. states that require these defined activities to be subject to an opt-out |
| | | . For those U.S. states that require an opt-out, we require the ad partners we w |
| | | ork with to process the personal info they receive only as permitted by a servic |
| | | e provider or processor under state privacy law, and only to provide the service |
| | | s. We accomplish this through contractual restrictions with our ad partners and |
| | | technical controls, including by enabling settings (where offered by an ad partn |
| | | er) limiting their processing of personal info (such as the “Limited Data Use” s |
| | | etting within Meta). We are therefore not required to provide an opt-out of the |
| | | “sale” or “sharing” or use of personal info for “targeted advertising,” as those |
| | | are defined under applicable laws. |
| | | Some analytics providers and ad partners offer you choices about how they collec |
| | | t and use your personal info directly on their websites, which you can learn mor |
| | | e about in YOUR RIGHTS, CHOICES, AND CONTROLS. Please note that opting out throu |
| | | gh these industry tools won’t necessarily prevent personal info from being colle |
| | | cted automatically on the Riot Services, and it doesn’t mean you’ll receive fewe |
| | | r ads or stop them from being displayed. Instead, the ads you do receive might b |
| | | e less relevant to your interests. |
| | | Send to top |
| | | III. HOW LONG WE RETAIN PERSONAL INFO |
| | | You can use many parts of the Riot Services without ever creating an account, pu |
| | | rchasing our products or services, or otherwise submitting personal info like yo |
| | | ur name or email address to us. If you do choose to visit or use the Riot Servic |
| | | es, we generally retain the related personal info as long as your account is act |
| | | ive or as is otherwise necessary to provide the Riot Services, operate our busin |
| | | ess (including for legitimate purposes like complying with our legal obligations |
| | | , managing internal books and records, preventing fraud, resolving disputes, and |
| | | enforcing our contracts and terms, such as this Notice and the Terms of Service |
| | | ), or to achieve the purposes set out in this Notice, unless a longer retention |
| | | period is permitted or required by law. |
| | | The precise periods for which we keep your personal info vary depending on the n |
| | | ature of the personal info, why we need it, and relevant regional legal or opera |
| | | tional retention needs. Factors we consider in determining these periods include |
| | | the minimum required retention period prescribed by law or recommended as best |
| | | practice, the period during which a claim can be made with respect to a contract |
| | | or other matter, whether the personal info has been aggregated or pseudonymized |
| | | , and other relevant criteria. |
| | | The retention period applicable for your personal info needed to provide the Rio |
| | | t Services to you (such as accessing the games) is limited to how long you maint |
| | | ain an account. As another example, voice chat info is retained for 24 hours to |
| | | allow any reports after a match. If a report is made, but no action is taken on |
| | | the reported account, the communications would be retained for 7 days. If a repo |
| | | rt is made, and action is taken, the communications would be retained for up to |
| | | 2 years. This is to enable Riot Games to properly investigate infringements of o |
| | | ur rules and policies such as fraud, cheating, and disruptive behavior. |
| | | When your account is deleted, we will delete the relevant personal info for that |
| | | purpose (providing the service to you) but will keep some account-related perso |
| | | nal info (your match history, for instance) for other defined purposes such as s |
| | | ecurity and fraud detection. |
| | | Send to top |
| IV. THIRD-PARTY WEBSITES AND SERVICES | | IV. THIRD-PARTY SERVICES |
| Summary: We allow interactions with third parties to make your experience better | | Summary: We allow interactions with third parties to make your experience better |
| , but our Notice doesn’t and can’t apply to third parties. We’re unable to guara | | , but our Notice doesn’t and can’t apply to third parties. We’re unable to guara |
| ntee that independent third parties adhere to the same practices as us, so pleas | | ntee that independent third parties adhere to the same practices as us, so pleas |
| e be sure to read their policies and terms before disclosing personal info to th | | e be sure to read their terms and understand your privacy settings before disclo |
| em. | | sing personal info. |
| There are several ways you might disclose personal info to third-party websites | | There are several ways you might disclose personal info to third parties, or hav |
| or services in connection with your visit, including: | | e third parties disclose personal info to Riot, in connection with your visit, i |
| | | ncluding: |
| External Links. If you click on links to external websites or services that are | | External links. If you click on links to external websites or services that are |
| operated by third parties, they may collect, use, and disclose your personal inf | | operated by third parties, they may collect, use, and disclose your personal inf |
| o pursuant to their own policies (not ours). Including a link to or from third-p | | o pursuant to their own policies (not ours). |
| arty services doesn’t mean we’ve endorsed their practices. | | |
| Account Integrations. The Riot Services use interfaces that allow you to interac | | Account integrations. The Riot Services use interfaces that allow you to interac |
| t with third-party websites, applications, or similar services during your visit | | t with third-party websites, applications, or similar services during your visit |
| , including on or through your Riot Games account or an account you’ve created w | | , including on or through your Riot Games account or an account you’ve created w |
| ith such third parties. For example, we partner with social media companies to p | | ith such third parties. For example, we partner with social media and gaming com |
| rovide features that facilitate social sharing and connections (such as the Face | | panies to provide features that facilitate social sharing and connections. These |
| book “Like” button and other widgets). These features may collect info about you | | features may collect and disclose personal info about your interactions with th |
| r interactions with them and the Riot Services, and may use technologies like co | | em and the Riot Services. |
| okies to function properly. How third-party companies like Meta process and cont | | |
| rol your personal info they collect directly from you is controlled by their own | | |
| privacy policies. | | |
| Microsoft Xbox Game Pass Integration. For players on PC and Xbox, when you link | | Gaming platforms. We obtain personal info from and disclose personal info to gam |
| an Xbox profile with an active Game Pass membership, Riot Games will disclose ga | | ing platforms like Microsoft and Sony in connection with your use of the Riot Se |
| meplay info to Microsoft for accounting, internal reporting, business planning, | | rvices. For example, when you link an Xbox profile with an active Game Pass memb |
| and product improvement efforts. You can stop disclosing this info by disconnect | | ership, Riot Games will disclose gameplay info to Microsoft for accounting, inte |
| ing your Xbox profile from your Riot Account. | | rnal reporting, business planning, and product improvement efforts. |
| Our Facebook fan pages. Riot Games has official Facebook fan pages. These includ | | Mobile platforms. If you download the Riot Services (such as the Riot Mobile app |
| e official Riot Games and game-specific fan pages. Meta collects personal info f | | ) on your mobile device, platforms like the Apple App Store or Google Play may c |
| rom these pages according to its privacy policy and provides statistics and insi | | ollect and disclose your personal info. This might include, for example, technic |
| ghts to Riot Games to help us understand the types of actions people take on our | | al details (like device IDs) and the fact that you’ve downloaded one of our apps |
| fan pages. Learn more about this in Facebook Fan Pages. | | . |
| Please remember to contact third parties directly (and not Riot Games) if you ha | | Community partners. We obtain personal info that developers, partners, and other |
| ve any questions or concerns about their practices. | | players provide to us. |
| | | Public sources. We obtain personal info from public sources, such as personal in |
| | | fo in the public domain. |
| | | You can limit the personal info you disclose to third parties through integratio |
| | | ns, such as by choosing not to link your Riot Games account with third-party ser |
| | | vices or disabling such links through your account. Please contact third parties |
| | | directly if you have questions or concerns about their practices. |
| Send to top | | Send to top |
| V. INTERNATIONAL PERSONAL INFO PROCESSING | | V. INTERNATIONAL PERSONAL INFO PROCESSING |
| n | Summary: We’re a global gaming company with operations around the world. When yo | n | Summary: We’re a global gaming company with operations around the world. When yo |
| u use the Riot Services, your personal info may be processed anywhere we, our pa | | u use the Riot Services, your personal info may be processed anywhere we, our pa |
| rtners, or service providers do business, including the United States, providing | | rtners, or service providers do business, including the United States, provided |
| that adequate technical and organizational measures are in place to ensure the | | that adequate technical and organizational measures are in place to ensure the s |
| security of your personal info. | | ecurity of your personal info. |
| (1) OPERATING THE RIOT SERVICES. Depending on your location, the Riot Services a | | A. Operating the Riot Services |
| re operated by or on behalf of Riot Games from: | | |
| | | Depending on the Riot Games entity responsible for providing the Riot Services i |
| | | n your region, the Riot Services are operated by or on behalf of Riot Games from |
| | | : |
| in the case of Riot Games, Inc. and Riot Games Merchandise, Inc., the United Sta | | in the case of Riot Games, Inc. and Riot Games Merchandise, Inc., the United Sta |
| tes; | | tes; |
| in the case of Riot Games, LLC, Japan; | | in the case of Riot Games, LLC, Japan; |
| in the case of Riot Games Services PTE. LTD., Singapore; and | | in the case of Riot Games Services PTE. LTD., Singapore; and |
| in the case of Riot Games Ltd. and Riot Games Ireland Merchandise Ltd., Ireland. | | in the case of Riot Games Ltd. and Riot Games Ireland Merchandise Ltd., Ireland. |
| n | For important details regarding which laws apply to your use of the Riot Service | n | For important details regarding which laws apply to your use of the Riot Service |
| s and any disputes with Riot Games, be sure to check out the Terms of Service. S | | s and any disputes with Riot Games, be sure to check out the Terms of Service. P |
| ee Contact Us to see who is the Riot Games entity or entities which control and | | lease Contact Us to see who is the Riot Games entity or entities which control a |
| are responsible for your personal info. | | nd are responsible for your personal info. |
| | | B. Cross-Border Transfers and Storage |
| (2) CROSS-BORDER TRANSFERS AND STORAGE. To facilitate our operations, we may tra | | To facilitate our operations, we may transfer, process and store your personal i |
| nsfer, process and store your personal info in jurisdictions other than where yo | | nfo in jurisdictions other than where you live, including the U.S, Türkiye, Roma |
| u live, including the U.S, Turkey, Romania, Russia, Southeast Asia, and South Am | | nia, Russia, Southeast Asia, and South America. Laws in these countries may diff |
| erica. Laws in these countries may differ from the laws applicable to your count | | er from the laws applicable to your country of residence. We ensure appropriate |
| ry of residence. For instance, if you are an EEA or UK data subject and your per | | safeguards as required by applicable law are continuously in place to protect th |
| sonal info is disclosed to our affiliates, partners, or third-party service prov | | e transfer of your personal info to these countries. For instance, if you are an |
| iders acting on our behalf outside of the EEA or UK, then it is done so pursuant | | EEA or UK data subject and your personal info is disclosed to our affiliates, p |
| to necessary means to ensure an adequate level of protection. In certain circum | | artners, or service providers acting on our behalf outside of the EEA or UK, the |
| stances, courts, law enforcement agencies, regulatory agencies or security autho | | n it is done so pursuant to necessary means to ensure an adequate level of prote |
| rities in those other countries may be entitled to access your personal info. | | ction. In certain circumstances, courts, law enforcement agencies, regulatory ag |
| | | encies or security authorities in those other countries may be entitled to acces |
| | | s your personal info. |
| We’ve implemented and maintain a framework consistent with applicable law and th | | We’ve implemented and maintain a framework consistent with applicable law and th |
| is Notice for transfers of personal info outside the country of collection, incl | | is Notice for transfers of personal info outside the country of collection, incl |
| uding, for example, through the use of Standard Contractual Clauses when we tran | | uding, for example, through the use of Standard Contractual Clauses when we tran |
| sfer personal info outside of the EEA and the UK. You can learn more about EU St | | sfer personal info outside of the EEA and the UK. You can learn more about EU St |
| andard Contractual Clauses on the European Commission website [ec.europa.eu/info | | andard Contractual Clauses on the European Commission website [ec.europa.eu/info |
| /law/law-topic/data-protection/] and to request a copy of them Contact Us. We ma | | /law/law-topic/data-protection/] and Contact Us to request a copy. We may also n |
| y also need to transfer your personal info to provide the Riot Services to you i | | eed to transfer your personal info to provide the Riot Services to you in accord |
| n accordance with the Terms of Service. By using the Riot Services, you acknowle | | ance with the Terms of Service. By using the Riot Services, you acknowledge that |
| dge that we may transfer your personal info to (and process it in) countries out | | we may transfer your personal info to (and process it in) countries outside of |
| side of your country of residence, each of which may have different privacy rule | | your country of residence, each of which may have different privacy rules than y |
| s than your country. | | our country. |
| | | C Our Data Privacy Framework Certification |
| (3) OUR DATA PRIVACY FRAMEWORK CERTIFICATION. Riot Games, Inc. participates in a | | Riot Games, Inc. participates in and has certified its compliance with the EU-U. |
| nd has certified its compliance with the EU-U.S. Data Privacy Framework, the UK | | S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U. |
| Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set f | | S. Data Privacy Framework as set forth by the U.S. Department of Commerce. Riot |
| orth by the U.S. Department of Commerce. Riot Games, Inc. has certified to the U | | Games, Inc. has certified to the U.S. Department of Commerce that it adheres to |
| .S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework | | the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with rega |
| Principles (EU-U.S. DPF Principles) with regard to the processing of personal d | | rd to the processing of personal data received from the European Union and the U |
| ata received from the European Union and the United Kingdom (and Gibraltar) in r | | nited Kingdom (and Gibraltar) in reliance on the EU-U.S. DPF and the UK Extensio |
| eliance on the EU-U.S. DPF and the UK Extension, and from Switzerland in relianc | | n, and from Switzerland in reliance on the Swiss-U.S. DPF. |
| e on the Swiss-U.S. DPF. | | |
| Riot Games, Inc. is committed to subjecting all personal info received from the | | Riot Games, Inc. is committed to subjecting all personal info received from the |
| EEA, UK, and Switzerland, respectively, in reliance on each Data Privacy Framewo | | EEA, UK, and Switzerland, respectively, in reliance on each Data Privacy Framewo |
| rk, to the Frameworks’ applicable Principles. To learn more about the Data Priva | | rk, to the Frameworks’ applicable Principles. To learn more about the Data Priva |
| cy Framework (DPF) program, and to view our certification, please visit https:// | | cy Framework (DPF) program, and to view our certification, please visit the Data |
| www.dataprivacyframework.gov/. | | Privacy Framework website [www.dataprivacyframework.gov]. |
| Riot Games, Inc. is responsible for the processing of personal info it receives, | | Riot Games, Inc. is responsible for the processing of personal info it receives, |
| under the Data Privacy Framework, and subsequently transfers to a third party a | | under the Data Privacy Framework, and subsequent transfers to a third party act |
| cting as an agent on its behalf. Riot Games, Inc. complies with the Data Privacy | | ing as an agent on its behalf. Riot Games, Inc. complies with the Data Privacy F |
| Framework Principles for all onward transfers of personal info from the EEA, UK | | ramework Principles for all onward transfers of personal info from the EEA, UK, |
| , and Switzerland including the onward transfer liability provisions. | | and Switzerland including the onward transfer liability provisions. |
| With respect to personal info received or transferred pursuant to the Data Priva | | With respect to personal info received or transferred pursuant to the Data Priva |
| cy Framework, Riot Games, Inc. is subject to the regulatory enforcement powers o | | cy Framework, Riot Games, Inc. is subject to the regulatory enforcement powers o |
| f the U.S. Federal Trade Commission. In certain situations, Riot Games may be re | | f the U.S. Federal Trade Commission. In certain situations, Riot Games may be re |
| quired to disclose personal info in response to lawful requests by public author | | quired to disclose personal info in response to lawful requests by public author |
| ities, including to meet national security or law enforcement requirements. | | ities, including to meet national security or law enforcement requirements. |
| n | In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the | n | In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the |
| Swiss-U.S. DPF, Riot Games, Inc. commits to resolve DPF Principles-related comp | | Swiss-U.S. DPF, Riot Games, Inc. commits to resolve DPF Principles-related comp |
| laints about our collection and use of your personal information. EEA, UK, and S | | laints about our collection and use of your personal info. EEA, UK, and Swiss in |
| wiss individuals with inquiries or complaints regarding our handling of personal | | dividuals with inquiries or complaints regarding our handling of personal data r |
| data received in reliance on these frameworks should first contact us at dpo@ri | | eceived in reliance on these frameworks should first contact us at dpo@riotgames |
| otgames.com or via the mailing addresses in this section. If you have an unresol | | .com or via the mailing addresses in this section. If you have an unresolved pri |
| ved privacy or data use concern that we have not addressed satisfactorily, pleas | | vacy or data use concern that we have not addressed satisfactorily, please conta |
| e contact our U.S.-based third party dispute resolution provider [feedback-form. | | ct our U.S.-based third party dispute resolution provider [feedback-form.truste. |
| truste.com/watchdog/request] (free of charge). | | com/watchdog/request] (free of charge). |
| Under certain conditions, more fully described on the Data Privacy Framework web | | Under certain conditions, more fully described on the Data Privacy Framework web |
| site [www.dataprivacyframework.gov], you may be entitled to invoke binding arbit | | site [www.dataprivacyframework.gov], you may be entitled to invoke binding arbit |
| ration when other dispute resolution procedures have been exhausted. | | ration when other dispute resolution procedures have been exhausted. |
| Send to top | | Send to top |
| n | VI. YOUR RIGHTS, CHOICES AND CONTROLS | n | VI. YOUR RIGHTS, CHOICES, AND CONTROLS |
| Summary: You have rights and choices regarding your use of the Riot Services and | | Summary: You have rights and choices regarding your use of the Riot Services and |
| the ways we process personal info. Since you can interact with us in many diffe | | the ways we process your personal info. Since you can interact with us in diffe |
| rent ways, the particular controls available to you often depend on the nature o | | rent ways, the controls available to you depend on the nature of our relationshi |
| f our relationship. | | p. |
| You can use many parts of the Riot Services without ever creating an account, pu | | A. Exercising Your Rights |
| rchasing our products or services, or otherwise submitting personal info like yo | | |
| ur name or email address to us. If you do choose to visit or use the Riot Servic | | |
| es, we generally retain the related personal info as long as your account is act | | |
| ive or as is otherwise necessary to provide the Riot Services, operate our busin | | |
| ess (including for legitimate purposes like complying with our legal obligations | | |
| , managing internal books and records, preventing fraud, resolving disputes, and | | |
| enforcing our contracts and terms, such as this Notice and the Terms of Service | | |
| ) or to achieve the purposes set out in this Notice, unless a longer retention p | | |
| eriod is permitted or required by law. | | |
| The precise periods for which we keep your personal info vary depending on the n | | Some U.S. states (like California) and non-U.S. regions (like the EEA and UK) pr |
| ature of the personal info, why we need it and relevant legal or operational ret | | ovide additional rights by law. Based on your jurisdiction, you may have some or |
| ention needs. Factors we consider in determining these periods include the minim | | all the rights listed below and/or any other rights available to you in accorda |
| um required retention period prescribed by law or recommended as best practice, | | nce with applicable laws: |
| the period during which a claim can be made with respect to a contract or other | | |
| matter, whether the personal info has been aggregated or pseudonymized, and othe | | |
| r relevant criteria. For example, the retention period applicable for your perso | | |
| nal info needed to provide the Riot Services to you (such as accessing the games | | |
| ) is limited to how long you maintain an account. When your account is deleted, | | |
| Riot will delete the relevant personal info for that purpose (providing the serv | | |
| ice to you) but will keep some account-related personal info (your match history | | |
| , for instance) for other defined purposes such as security and fraud detection. | | |
| As another example, communications logs/history info is retained at minimum for | | |
| a period of time sufficient to allow any complaints to be filed after a match, | | |
| and if such a complaint is filed, for a period of up to two years from their cre | | |
| ation or a period of time sufficient to investigate the complaint. This is to en | | |
| able Riot to properly investigate infringements of our rules and policies such a | | |
| s fraud, cheating and disruptive behavior. | | |
| You can limit the personal info you disclose to third parties through integratio | | ● Access: The right to obtain confirmation as to whether your personal info is b |
| ns, such as by choosing not to link your Riot Games account with third-party ser | | eing processed, to know what personal info we have about you, including the cate |
| vices or disabling such links through your account (see Third-Party Websites and | | gories of personal info, the categories of sources from which the personal info |
| Services). | | is collected, the business or commercial purpose for collecting, selling, or sha |
| | | ring the personal info, the categories of personal info sold, shared, or disclos |
| | | ed for a business purpose, the categories of third parties and vendors to whom w |
| | | e disclose the personal info, and obtain a copy of the specific pieces of person |
| | | al info we have collected about you. Submit a request for access with Player Sup |
| | | port. |
| We offer players choices about the types of communications they receive from Rio | | ● Correction: The right to have rectified or supplemented inaccurate or incomple |
| t Games. If you choose to receive marketing and promotional emails from us but l | | te personal info concerning you. Correct your personal info in Account Managemen |
| ater change your mind, simply “unsubscribe” by following the instructions in the | | t. |
| relevant email. These choices don’t apply to mandatory communications that are | | |
| part of the Riot Services, like important account-related notices. | | |
| | | ● Deletion: The right to delete, destroy, or de-identify personal info that we h |
| | | ave collected from you, subject to certain exceptions. Submit a request for dele |
| | | tion with Player Support. |
| | | ● Restriction: The right to restrict the processing of your personal info in cer |
| | | tain cases. Contact Us to exercise this right. |
| | | ● Data portability: The right to receive the personal info concerning you, inclu |
| | | ding those that we transmitted to another data controller, in a structured, comm |
| | | only used and machine-readable format and/or transmit that personal info to anot |
| | | her data controller. Contact Us to exercise this right. |
| | | ● Objection: In some cases required by law, the right to ask us to stop processi |
| | | ng your personal info. Your right to object includes where we process your perso |
| | | nal info for performing a task in the public interest or pursuing our legitimate |
| | | interests or those of a third party. Contact Us to exercise this right. |
| | | ● Right to withdraw consent: Where your consent is required, you may at any time |
| | | withdraw such consent (though this will not affect the lawfulness of any proces |
| | | sing of your personal info prior to that). Contact Us to exercise this right. |
| | | ● Right related to cross-border transfers: The right to request info on the secu |
| | | rity measures, including training and education of our employees, that we implem |
| | | ent to safeguard and properly handle your personal info. Contact Us to exercise |
| | | this right. |
| | | We do not “sell,” “share,” or use personal info of consumers for “targeted adver |
| | | tising” purposes in those U.S. states that require these defined activities to b |
| | | e subject to an opt-out. We are therefore not required to provide an opt-out. In |
| | | all other jurisdictions, you may be able to opt-out of having info about your a |
| | | ctivity on the Riot Services (such as use of the website and app) disclosed to p |
| | | artners for personalized advertising purposes on third-party platforms by follow |
| | | ing the instructions in the Analytics & Advertising section. |
| | | We will confirm receipt of and respond to your request consistent with applicabl |
| | | e law. Before we process such requests, we may ask you to verify your identity ( |
| | | like by logging-in to your account or providing us with certain personal info to |
| | | help us confirm ownership) and we may request payment where allowed by law. |
| | | You may also make a rights request using an authorized agent. Authorized agents |
| | | can Contact Us in the same manner as you to initiate the rights request on your |
| | | behalf. An authorized agent request must include (a) the name and email address |
| | | of both you and the agent, and (b) the written permission, signed by you, granti |
| | | ng authority to the agent, such as a power of attorney. If we receive a rights r |
| | | equest from an authorized agent who does not provide a valid power of attorney, |
| | | we may ask the authorized agent to provide proof that you gave the agent signed |
| | | permission to submit the request to exercise rights on your behalf. In the absen |
| | | ce of a valid power of attorney, we may require you to verify your own identity |
| | | directly with us, confirm with us that you provided the authorized agent permiss |
| | | ion to submit the request, or deny the request. |
| | | Note that asking us to delete personal info or refrain from processing it may re |
| | | sult in us being unable to make certain Riot Services available to you, in which |
| | | case you’ll no longer be able to access those Riot Services. If you withdraw yo |
| | | ur consent (including for marketing purposes), it does not affect the lawfulness |
| | | of what we did up until that point. We may retain certain personal info associa |
| | | ted with your account for purposes like complying with our legal obligations, ma |
| | | naging internal books and records, preventing fraud, resolving disputes, and enf |
| | | orcing our contracts and terms, such as this Notice and the Terms of Service. |
| | | You also have the right not to be discriminated or retaliated against for exerci |
| | | sing any of these rights. |
| | | If we don’t take action on your request, or you’re not satisfied with a decision |
| | | , you may appeal the decision by submitting an appeal request through Contact Us |
| | | . If you appeal the decision, a Player Support representative will review your r |
| | | equest independently, and inform you of any action taken or not taken in respons |
| | | e to the appeal, along with a written explanation of the reasons in support of t |
| | | he response within 45 days (unless a further extension is needed, which we will |
| | | inform you about in advance). If the appeal is denied, we will provide you with |
| | | a method through which you may submit a complaint. Please note that this is with |
| | | out prejudice to your right to lodge a complaint with your data protection autho |
| | | rity. |
| | | If you’re in the EEA or UK, you may lodge a complaint with an EEA or UK data pro |
| | | tection authority for your country or region where an alleged infringement of ap |
| | | plicable data protection law occurs. Riot Games' lead supervisory authority unde |
| | | r the GDPR is the Irish Data Protection Commission [dataprotection.ie]. |
| | | If you’re in Australia, please note that you generally have the right to deal wi |
| | | th us anonymously or using a pseudonym (unless it’s not practicable for us to de |
| | | al with you on this basis). Also, please Contact Us if you would like to complai |
| | | n that we have breached the Australian Privacy Principles or any applicable code |
| | | . |
| | | Send to top |
| | | B. Communications Choices |
| | | We offer players choices about the types of communications they receive from Rio |
| | | t Games. Account holders who have requested to receive our marketing communicati |
| | | ons may opt out by logging in and visiting your Account Management and uncheckin |
| | | g the box in Communication Preferences. This will opt you out of communications |
| | | regarding new releases, game updates, events, or other Riot-related content. |
| | | If you choose to receive marketing and promotional emails from us but later chan |
| | | ge your mind, simply “unsubscribe” by following the instructions in the relevant |
| | | email. These choices don’t apply to mandatory communications that are part of t |
| | | he Riot Services, like important account-related notices. |
| The Riot Services also have many built-in tools to help players exercise control | | The Riot Services also have many built-in tools to help players exercise control |
| over their personal info directly. For example, you can generally mute or disab | | over their personal info directly. For example, you can generally mute or disab |
| le voice or text communication functionality and change other preferences from y | | le voice or text communication functionality and change other preferences from y |
| our account settings. If you need help with any of these options, be sure to Con | | our account settings. If you need help with any of these options, be sure to Con |
| tact Us. | | tact Us. |
| n | Many Internet browsers allow you to reject, manage, and delete cookies. You may | n | Send to top |
| also be able to manage other similar technologies, like HTML5, by changing your | | |
| browser settings. To learn more about cookies and similar technologies, includin | | |
| g details of how to manage or disable them, go to Cookies & Related Technologies | | |
| . | | |
| | | C. Cookies, Browser Controls, and Device Controls |
| | | The Riot Services use cookies, web beacons, and similar technologies to automati |
| | | cally collect, store, and read files on your device. They may be delivered in a |
| | | first-party (i.e., by Riot Games) or third-party (i.e., by other companies) cont |
| | | ext. These tools help the Riot Services work and operate more efficiently, as we |
| | | ll as collect info about how you interact with us. |
| | | We also use our servers in connection with these technologies to collect info ab |
| | | out the ways you interact with the Riot Services and store it in log files. This |
| | | may include, for example, info that your device, browser, or operating system s |
| | | ends to us when you access the Riot Services (like device IDs, IP addresses, and |
| | | hardware or software specifications) and details about how you use your Riot Ga |
| | | mes account (like the particular features you use, your in-game interactions and |
| | | statistics, and other similar personal info). |
| | | Many Internet browsers allow you to reject, manage, and delete cookies. You may |
| | | also be able to manage other similar technologies, like HTML5, by changing your |
| | | browser settings. You can learn more about cookies and similar technologies, inc |
| | | luding details of how to manage or disable them by visiting AboutCookies.org or |
| | | consulting your browser’s privacy features. Website visitors who are using a bro |
| | | wser that sends a Do Not Track signal or a browser that is Global Privacy Contro |
| | | l compliant will have their signals automatically applied to their consent setti |
| | | ngs on Riot Games websites. |
| If you don’t want to take advantage of the services that third-party analytics a | | If you don’t want to take advantage of the services that third-party analytics a |
| nd advertising companies provide on the Riot Services, you may be able to opt ou | | nd advertising companies provide on the Riot Services, you may be able to opt ou |
| t (or opt in if you are in the EEA or UK) of some of them by visiting YourAdChoi | | t (or opt in if you are in the EEA or UK) of some of them by visiting YourAdChoi |
| ces.com or Optout.NetworkAdvertising.org, or if you’re located in the EEA, UK, o | | ces.com or Optout.NetworkAdvertising.org, or if you’re located in the EEA, UK, o |
| r Canada, YourOnlineChoices.eu or YourAdChoices.ca respectively. For a represent | | r Canada, YourOnlineChoices.eu or YourAdChoices.ca respectively. |
| ative list of third-party advertising and analytics partners that operate on the | | |
| Riot Services, as well as details about how to opt out (or opt in if you are in | | |
| the EEA or UK) to the extent applicable, see Cookies & Related Technologies. | | |
| Some U.S. states (like California) and non-U.S. regions (like the EEA and UK) pr | | Please note that disabling technologies like cookies may prevent you from using |
| ovide additional rights by law. Based on your jurisdiction, you may have some or | | the full functionality of the Riot Services and the Riot Services may not work a |
| all the rights listed below: | | s we intended. |
| ● Access: The right to obtain confirmation as to whether your personal info is b | | |
| eing processed, to know what personal info we have about you, including the cate | | |
| gories of personal info, the categories of sources from which the personal info | | |
| is collected, the business or commercial purpose for collecting, selling, or sha | | |
| ring the personal info, the categories of personal info sold, shared, or disclos | | |
| ed for a business purpose, the categories of third parties and vendors to whom w | | |
| e disclose the personal info, and the specific pieces of personal info we have c | | |
| ollected about you. You can also learn more about how to request access to your | | |
| account info using the information in the Contact Us section below. | | |
| ● Correction: The right to have rectified any inaccurate personal info concernin | | |
| g you. | | |
| ● Deletion: The right to delete personal info that we have collected from you, s | | |
| ubject to certain exceptions. You can correct your personal info in the Account | | |
| Management portal or submit a request for access or deletion with Player Support | | |
| . | | |
| ● Restriction: The right to restrict the processing of your personal info in cer | | |
| tain cases. | | |
| ● Data portability: The right in certain cases, to receive the personal info con | | |
| cerning you in a structured, commonly used and machine-readable format and/or tr | | |
| ansmit that personal info to another data controller. | | |
| ● Objection: In some cases required by law, the right to ask us to stop processi | | |
| ng your personal info. Your right to object includes where we process your perso | | |
| nal for performing a task in the public interest or pursuing our legitimate inte | | |
| rests or those of a third party. | | |
| ● Right to withdraw consent: Where your consent is required, you may at any time | | |
| withdraw such consent (though this will not affect the lawfulness of any proces | | |
| sing of your personal info prior to that). | | |
| We do not “sell,” “share” or use personal info of consumers for “targeted advert | | |
| ising” purposes in those U.S. states that require these defined activities to be | | |
| subject to an opt-out. We are therefore not required to provide an opt-out. | | |
| In all other jurisdictions, you may be able to opt-out of having information abo | | |
| ut your activity on the Riot Services (such as use of the website and app) discl | | |
| osed to partners for personalized advertising purposes on third-party platforms | | |
| by following the instructions in the Analytics & Advertising section. | | |
| Account holders who have requested to receive our marketing communications may o | | |
| pt out by logging in and visiting your Account Management Portal and unchecking | | |
| the box in Communication Preferences. This will opt you out of communications re | | |
| garding new releases, game updates, events, or other Riot-related content. | | |
| If you’re concerned with the way we’re handling your personal info, or if you wo | | |
| uld like to exercise the rights available to you, please Contact Us. For account | | |
| holders, you may also submit requests through your Account Management portal. W | | |
| e will confirm receipt of and respond to your request consistent with applicable | | |
| law. | | |
| Before we process such requests, we may ask you to verify your identity (like by | | |
| logging-in to your account or providing us with certain personal info to help u | | |
| s confirm ownership) and we may request payment where allowed by law. | | |
| You may also make a rights request using an authorized agent. Authorized agents | | |
| can Contact Us in the same manner as you to initiate the rights request on your | | |
| behalf. An authorized agent request must include (a) the name and email address | | |
| of both you and the agent, and (b) the written permission, signed by you, granti | | |
| ng authority to the agent, such as a power of attorney. If we receive a rights r | | |
| equest from an authorized agent who does not provide a valid power of attorney, | | |
| we may ask the authorized agent to provide proof that you gave the agent signed | | |
| permission to submit the request to exercise rights on your behalf. In the absen | | |
| ce of a valid power of attorney, we may require you to verify your own identity | | |
| directly with us, confirm with us that you provided the authorized agent permiss | | |
| ion to submit the request, or deny the request. | | |
| Note that asking us to delete personal info or refrain from processing it may al | | |
| so result in us being unable to make certain Riot Services available to you, in | | |
| which case you’ll no longer be able to access those Riot Services. If you withdr | | |
| aw your consent (including for marketing purposes), it does not affect the lawfu | | |
| lness of what we did up until that point. We may also retain certain personal in | | |
| fo associated with your account for purposes like complying with our legal oblig | | |
| ations, managing internal books and records, preventing fraud, resolving dispute | | |
| s, and enforcing our contracts and terms, such as this Notice and the Terms of S | | |
| ervice. | | |
| You also have the right not to be discriminated against for exercising any of th | | |
| ese rights. | | |
| If we don’t take action on your request, or you’re not satisfied with a decision | | |
| , you may appeal the decision by submitting an appeal request through Contact Us | | |
| . If you appeal the decision, a Player Support representative will review your r | | |
| equest independently, and inform you of any action taken or not taken in respons | | |
| e to the appeal, along with a written explanation of the reasons in support of t | | |
| he response within 45 days (unless a further extension is needed, which we will | | |
| inform you about in advance). If the appeal is denied, we will also provide you | | |
| with a method through which you may submit a complaint. | | |
| If you’re in the EEA or UK, you may lodge a complaint with an EEA or UK data pro | | |
| tection authority for your country or region where an alleged infringement of ap | | |
| plicable data protection law occurs. Riot Games lead supervisory authority under | | |
| the GDPR is the Irish Data Protection Commission [dataprotection.ie]. | | |
| If you’re in Australia, please note that you generally have the right to deal wi | | |
| th us anonymously or using a pseudonym (unless it’s not practicable for us to de | | |
| al with you on this basis). Also, please Contact Us if you would like to complai | | |
| n that we have breached the Australian Privacy Principles or any applicable code | | |
| . | | |
| Send to top | | Send to top |
| VII. SECURITY | | VII. SECURITY |
| n | Summary: We’re committed to securing personal info and complying with our obliga | n | |
| tions under applicable data protection laws, but can’t absolutely guarantee the | | |
| security of any personal info we collect from you. By choosing to disclose perso | | |
| nal info to us (or anybody else online these days), you’re acknowledging this ri | | |
| sk. | | |
| We use appropriate physical, technical, and organizational security safeguards t | | We use appropriate physical, technical, and organizational security safeguards t |
| o help protect your personal info from unauthorized access, destruction, use, mo | | o help protect your personal info from unauthorized access, destruction, use, mo |
| dification, or disclosure both during transmission and in storage. For example, | | dification, or disclosure both during transmission and in storage. For example, |
| we use computer systems with limited access in controlled facilities to store pe | | we use computer systems with limited access in controlled facilities to store pe |
| rsonal info. We also use technologies like encryption and hashing to protect som | | rsonal info. We also use technologies like encryption and hashing to protect som |
| e of the personal info we collect. | | e of the personal info we collect. The details of these safeguards can be obtain |
| | | ed on request through Contact Us. |
| However, please note that no server, communications network, or data transmissio | | However, please note that no server, communications network, or data transmissio |
| n over the Internet is 100% secure. The Riot Services are no exception. We can’t | | n over the Internet is 100% secure. The Riot Services are no exception. We can’t |
| guarantee the security of any personal info transmitted through the Riot Servic | | guarantee the security of any personal info transmitted through the Riot Servic |
| es and make no assurances about our ability to prevent any such loss or misuse. | | es and make no assurances about our ability to prevent any such loss or misuse. |
| It’s up to you whether you’d like to disclose personal info to us; if you do, yo | | It’s up to you whether you’d like to disclose personal info to us; if you do, yo |
| u’re acknowledging that you’re doing so with this risk. | | u’re acknowledging that you’re doing so with this risk. |
| Send to top | | Send to top |
| VIII. UPDATES AND REVISIONS | | VIII. UPDATES AND REVISIONS |
| n | We’ll update this Notice from time to time to reflect changes in technology, law | n | We’ll update this Notice from time to time to reflect changes in technology, law |
| , our business operations, or any other reason we determine is necessary or appr | | , our business operations, or any other reason we determine is necessary or appr |
| opriate. When we do make changes, we’ll update the “Last Modified” date at the t | | opriate. When we do make changes, we’ll update the “Last Modified” date at the t |
| op of the Notice and post it to the Riot Services. If we make material changes t | | op of this Notice and post it to the Riot Services. If we make material changes |
| o the Notice or the ways we process personal info, we’ll provide you additional | | to this Notice or the ways we process personal info, we’ll provide you additiona |
| notice as well (such as by prominently posting a notice of the changes on the Ri | | l notice as well (such as by prominently posting a notice of the changes on the |
| ot Services before they take effect or sending you a notification directly). | | Riot Services before they take effect or sending you a notification directly). |
| We encourage you to check back periodically to review this Notice for any change | | We encourage you to check back periodically to review this Notice for any change |
| s since your last visit. This will help ensure you better understand your relati | | s since your last visit. This will help ensure you better understand your relati |
| onship with Riot Games, including the ways we process your personal info. | | onship with Riot Games, including the ways we process your personal info. |
| Send to top | | Send to top |
| IX. CONTACT US | | IX. CONTACT US |
| n | For game-related requests or concerns (e.g., trouble accessing your account, bil | n | For game-related requests or concerns (e.g., trouble accessing your account, bil |
| ling matters, skins or content availability, reporting bugs or similar technical | | ling matters, skins or content availability, reporting bugs or similar technical |
| issues, discussing a ban, deleting an account, reporting a player, etc.), pleas | | issues, discussing a ban, deleting an account, reporting a player, etc.), pleas |
| e contact our Player Support team. You can also view our Player Support page for | | e contact our Player Support team. |
| up to date info and troubleshooting guides. | | |
| If you have any questions or concerns about this Notice or our privacy practices | | If you have any questions or concerns about this Notice or our privacy practices |
| , please send them to our Data Protection Officer via email at dpo@riotgames.com | | , please send them to our Data Protection Officer via email at dpo@riotgames.com |
| or via postal mail at the appropriate address listed below. | | or via postal mail at the appropriate address listed below. |
| FOR OUR PUBLISHING OPERATIONS: | | FOR OUR PUBLISHING OPERATIONS: |
| n | If you live anywhere in North, Central or South America (except Brazil): | n | If you live anywhere in the Americas (except Brazil): |
| | | If you live in Japan: |
| | | If you live in SEA: |
| | | If you live in the EEA, UK or Switzerland, your personal info is jointly control |
| | | led by: |
| | | If you live anywhere else, including Brazil: |
| Riot Games, Inc. | | Riot Games, Inc. |
| Attn: Legal Department | | Attn: Legal Department |
| 12333 West Olympic Blvd. | | 12333 West Olympic Blvd. |
| Los Angeles, CA 90064 | | Los Angeles, CA 90064 |
| United States | | United States |
| n | If you live in Japan: | n | |
| Riot Games, LLC | | Riot Games, LLC |
| Attn: Legal Department | | Attn: Legal Department |
| Roppongi Hills Mori Tower 34F | | Roppongi Hills Mori Tower 34F |
| 6-10-1, Roppongi, Minato-ku, | | 6-10-1, Roppongi, Minato-ku, |
| Tokyo 106-6134 | | Tokyo 106-6134 |
| Japan | | Japan |
| n | If you live in SEA: | n | |
| Riot Games Services PTE. LTD. | | Riot Games Services PTE. LTD. |
| Attn: Legal Department | | Attn: Legal Department |
| 9 Straits View, #16-07, Marina One West Tower | | 9 Straits View, #16-07, Marina One West Tower |
| Singapore 018937 | | Singapore 018937 |
| n | If you live in the EEA, UK or Switzerland: | n | |
| Your personal info is jointly controlled by: | | |
| Riot Games Ltd. | | Riot Games Ltd. |
| Attn: Legal Department | | Attn: Legal Department |
| PO Box 11989 | | PO Box 11989 |
| Dublin 2 | | Dublin 2 |
| Ireland | | Ireland |
| n | and | n | |
| Riot Games, Inc | | Riot Games, Inc |
| Attn: Legal Department | | Attn: Legal Department |
| 12333 West Olympic Blvd. | | 12333 West Olympic Blvd. |
| Los Angeles, CA 90064 | | Los Angeles, CA 90064 |
| United States | | United States |
| n | Riot Games Ltd is, as between it and Riot Games, Inc. primarily responsible for | n | |
| your personal info (including for ensuring compliance with data protection law) | | |
| and has the power to implement decisions regarding your personal info. It is you | | |
| r primary contact point, but you can exercise your rights in respect of and agai | | |
| nst it or Riot Games, Inc. | | |
| If you live anywhere else, including Brazil: | | |
| Riot Games Ltd. | | Riot Games Ltd. |
| Attn: Legal Department | | Attn: Legal Department |
| PO Box 11989 | | PO Box 11989 |